As the winner of the Technology category in the 2011 Airline Strategy Awards, Qantas Airways offers you a chance to check-in right in the comforts of your home via online or mobile phone. With their online check-in service, you get to check-in conveniently from 24 hours up until one hour prior to your scheduled departure time. For the mobile check-in, on the other hand, passengers are advised to check-in from 24 hours up to 45 minutes before the flight departure. The mobile check-in service, however, is only available for domestic flights. If you’d prefer to stick to the traditional check-in methods, you can do so by going to the check-in kiosks at least one hour before departure.
With Qantas Airways, you get to choose the seat that best suits you before you even get to the airport. If you’d like some extra leg room, you may choose an exit row seat. Using the Advance Seat Selection service, you can select aisle, window or any other seats on all international flights for $25 AUD. On domestic flights, seat selection is complimentary for eligible passengers, such as Gold, Silver and Platinum Frequent Flyers. For business class passengers, they get to enjoy a great seat that converts into a 200 cm flat bed.
Baggage Allowances and Fees
The amount and weight of baggage you can check-in for your flight from Qantas Airways will vary depending on your Qantas Club membership, Qantas Frequent Flyer Status, cabin class and itinerary. On domestic flights, each passenger for the economy class is entitled to carry one piece of baggage with a maximum weight of 23 kilograms, while a business class passenger is allowed to have two pieces of baggage with a maximum weight of 32 kilograms each. For the international flights, an economy passenger is allowed to carry one to two pieces of baggage with a maximum weight of 23 kilograms per piece, while a business class passenger is entitled to have two to three pieces with a weight not more than 32 kilograms each.
There are no service fees for bookings that are made online. However, there are charges to bookings done through Qantas Travel outlets, Qantas airport locations and Qantas contact centres. Domestic flights have a booking fee of $35 AUD, while international flights have a $60 AUD service fee.
On time punctuality
From January 2013 to August 2013, 83% of flights from Qantas Airways were on time.
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