Flying With Garuda Indonesia

The national airline of Indonesia, Garuda Indonesia has been operating since 1949 and has gathered many awards in its long and prestigious flying career as one of Southeast Asia’s premier airlines. As part of the Skyteam Alliance, Garuda Indonesia is able to partner and codeshare with trusted international carriers to bring is passengers to even more destinations. To date, travellers can fly to 73 international destinations, and 50 domestic destinations with Garuda Indonesia, which is why this carrier is hailed as being the ‘Airline of Indonesia’.

Why Fly With Garuda Indonesia

Ways To Check-In

Garuda Indonesia has made their checking in process as comprehensive as possible. If you have purchased a paper ticket, you can check in a city check-in office (subject to availability) open from 24 hours, right up to 4 hours before you depart. For e-ticket holders, there are phone, internet and mobile check in options, all of which can be used remotely and up to 4 hours before you fly. There is of course still the option to come in person to check in at the airport should you wish, just leave a little more time to ensure you can pass through all the required terminal checks. Recommended arrival times for domestic flights is 60 minutes, and 120-180 for international trips.

Baggage Allowance & Fees

The maximum allowance for all carry on bags on all Garuda Indonesia flights is 7kg, and they must come to dimensions within the 56cm x 36cm x 23cm dimensions, including wheels and handles.

There are different checked bag allowances for international and domestic routes. With the international flights allowing 30kg for Economy passengers, 40kg for Business ticket holders, and up to 50kg for First class passengers. On domestic flights, this is decreased across the board 10kg, so 20kg for Economy, 30kg for Business, 40kg for First class. Please note this can change depending on where you are flying from/to, so please check the Garuda Indonesia website to find the exact luggage specifications for your journey.

Any luggage that does not adhere to the above dimensions and weight restrictions will incur a fee, or be subject to shipping or repacking.


Seating is assigned on Garuda Indonesia, but you may upgrade cabin classes should you wish, though this is usually done through the GI sales offices.

Booking Fees

Garuda Indonesia has several payment options to those who will book their flights. The airline accepts transactions made through credit card, direct debit, ATM payments, over the counter, and payment partners.

In-Flight Service

Onboard, passengers will have access to the LCD screens afforded to each seat on the aircraft. Choose from over 50 movies, a variety of TV shows, as well as music, radio stations and a number of interactive games—all on-demand—perfect if you’re travelling with children. And, for a fee, you can log on to the internet and stay connected to the world while you fly.

There is a meals and drinks service that is complimentary on this 5 star airline. Select Indonesian, Asian or Western dishes to soothe your appetite, so when you land you won’t have to worry about finding sustenance straight away. Special meals are available to passengers on request.

Garuda Indonesia does accept unaccompanied minors, but to be eligible you must ensure the following: that the service is booked in advance, that your child has all of their travel documents, that the flight does not include an overnight stay, and that your child is between the ages of 7 and 12.

On-Time Performance

Measuring their on-time performance in 2016 for Garuda Indonesia’s popular routes, GI’s punctuality percentage comes to around 88%.

Garuda Indonesia

Based on 271 reviews

We rate providers based on user feedback about: price reliability, fees, customer service, and the ease of use of the provider's site.

Find out more

Contact Garuda Indonesia

Reservations and Information

+62 21 559 1567 1


Official Airline Twitter Link

Airline Address

Management Building, 3d Floor Soekamo-Hatta International Airport

Cengkareng, Jakarta, 19120


Prices shown on this page are estimated lowest prices only. Found in the last 45 days.