Sheraton Lima Historic Center
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Sheraton Lima Historic Center
Sheraton Lima Historic Center
Sheraton Lima Historic Center offers accommodations with a swimming pool and fitness center. The spacious rooms enjoy views of the city and private balconies. They offer a large LCD TV and private bathrooms with a bath and shower.
Reviews from 
Anonymous traveller
Comment: 19 May 2026
Stayed in: Apr 2026
We enjoyed our stay, the hotel is great. In a good location, walkable to the mall and stores. The buffet was yummy, a lot of options.
Business traveller
CA
Comment: 30 Jul 2026
Stayed in: Jun 2026
Leaves much to be desired
This hotel leaves much to be desired. I’m surprised that it maintains its status with the franchise.
I was here for work and was traveling with a group of international guests.
The room was subpar. The carpet in my room was filthy. I mentioned it to colleagues - they all said their rooms were just as bad, one had even switched rooms to get another one that was worse. I also could hear absolutely everything occurring in the adjoining room and clearly my neighbour was jet lag as he stayed up late watching tv until 2am at least every night, impacting my sleep. There was no bottled water in my room which is quite frustrating when you need to go hunt down drinkable water at the end of the night in pjs to take a pill.
The area around the hotel is loud and I was awoken very early each morning by honking starting about 5am. I shared this with my travel companions staying elsewhere in the hotel and everyone had the same experience regardless of floor or what side their room faced.
The neighborhood is not walking friendly in the evening. I literally went across the street at 7pm to meet up with friends for dinner and one of the traffic cops from in front of the hotel insisted on walking me. Very kind of him but it is quite concerning if you are solo traveling and staying here multiple nights. You are pretty much forced to eat at the hotel each night since the park across the street appears to cater to illicit activity. Taking an uber to dinner really isn’t a viable option as the traffic is absolutely horrendous in front of the hotel. Upon arrival our first night it took 45 minutes to go the last 6 blocks…so jumping in an uber to go to other areas really depends on the time of day.
The staff are nice and try hard but in the main lobby restaurant and bars they are either poorly trained or understaffed. Meal service is painfully slow, the food is delivered incorrect and billing is a total mess. One night I went out for dinner while my colleagues opted to eat in. By the time I returned from my sit down restaurant meal a few blocks away, they hadn’t even been served their food yet at the hotel.
I was here for work and was traveling with a group of international guests.
The room was subpar. The carpet in my room was filthy. I mentioned it to colleagues - they all said their rooms were just as bad, one had even switched rooms to get another one that was worse. I also could hear absolutely everything occurring in the adjoining room and clearly my neighbour was jet lag as he stayed up late watching tv until 2am at least every night, impacting my sleep. There was no bottled water in my room which is quite frustrating when you need to go hunt down drinkable water at the end of the night in pjs to take a pill.
The area around the hotel is loud and I was awoken very early each morning by honking starting about 5am. I shared this with my travel companions staying elsewhere in the hotel and everyone had the same experience regardless of floor or what side their room faced.
The neighborhood is not walking friendly in the evening. I literally went across the street at 7pm to meet up with friends for dinner and one of the traffic cops from in front of the hotel insisted on walking me. Very kind of him but it is quite concerning if you are solo traveling and staying here multiple nights. You are pretty much forced to eat at the hotel each night since the park across the street appears to cater to illicit activity. Taking an uber to dinner really isn’t a viable option as the traffic is absolutely horrendous in front of the hotel. Upon arrival our first night it took 45 minutes to go the last 6 blocks…so jumping in an uber to go to other areas really depends on the time of day.
The staff are nice and try hard but in the main lobby restaurant and bars they are either poorly trained or understaffed. Meal service is painfully slow, the food is delivered incorrect and billing is a total mess. One night I went out for dinner while my colleagues opted to eat in. By the time I returned from my sit down restaurant meal a few blocks away, they hadn’t even been served their food yet at the hotel.
Hotel response
Comment: 3 Aug 2026
Dear ShawnaCanuck,
Thank you for taking the time to share such detailed feedback about your stay at Sheraton Lima Historic Center.
While we are pleased to know that you found our associates friendly and committed to assisting you, we are truly sorry to learn that several aspects of your experience fell short of expectations. We regret the concerns you encountered regarding room condition, noise, and the service experience in our food and beverage outlets.
Your comments have been shared with the appropriate teams, as they highlight important opportunities for improvement. We understand how essential a comfortable room, restful sleep, and efficient service are, especially for guests traveling for business, and we sincerely apologize for the inconvenience caused.
We greatly appreciate your candid feedback, as it helps us focus our efforts on enhancing the guest experience. We hope to have the opportunity to welcome you again in the future and provide the level of hospitality our guests expect and deserve.
Kind regards,
Sheraton Lima Historic Center
Thank you for taking the time to share such detailed feedback about your stay at Sheraton Lima Historic Center.
While we are pleased to know that you found our associates friendly and committed to assisting you, we are truly sorry to learn that several aspects of your experience fell short of expectations. We regret the concerns you encountered regarding room condition, noise, and the service experience in our food and beverage outlets.
Your comments have been shared with the appropriate teams, as they highlight important opportunities for improvement. We understand how essential a comfortable room, restful sleep, and efficient service are, especially for guests traveling for business, and we sincerely apologize for the inconvenience caused.
We greatly appreciate your candid feedback, as it helps us focus our efforts on enhancing the guest experience. We hope to have the opportunity to welcome you again in the future and provide the level of hospitality our guests expect and deserve.
Kind regards,
Sheraton Lima Historic Center
Couple
Comment: 20 Jul 2026
Stayed in: Jul 2026
Excellent experience
Excellent service from Hector, who was very attentive at all times; I had a nice experience. Recommended 10 out of 10
Hotel response
Comment: 3 Aug 2026
Estimado giancarloh497,
Muchas gracias por compartir su experiencia y por sus amables palabras.
Nos llena de satisfacción saber que disfrutó de una excelente experiencia y que la atención de Héctor hizo una diferencia positiva durante su visita. Comentarios como el suyo son una gran motivación para nuestro equipo, y con gusto compartiremos su reconocimiento con él.
Agradecemos sinceramente su recomendación y esperamos darle la bienvenida nuevamente en el Sheraton Lima Historic Center para seguir creando momentos memorables.
Cordialmente,
Sheraton Lima Historic Center
Muchas gracias por compartir su experiencia y por sus amables palabras.
Nos llena de satisfacción saber que disfrutó de una excelente experiencia y que la atención de Héctor hizo una diferencia positiva durante su visita. Comentarios como el suyo son una gran motivación para nuestro equipo, y con gusto compartiremos su reconocimiento con él.
Agradecemos sinceramente su recomendación y esperamos darle la bienvenida nuevamente en el Sheraton Lima Historic Center para seguir creando momentos memorables.
Cordialmente,
Sheraton Lima Historic Center
Group traveller
Comment: 17 May 2026
Stayed in: May 2026
3 .5 stars if it was available
The Hotel is a little dated and tired which in itself for me was ok . My main 2 issues where that as a SHERATON there where no tea and coffee facilities in the room .
Upon asking at reception I was told that’s one available in the suites !!!
I then proceeded to ask for some sort of facility and was told they could give me a Kettle and go buy your coffee. Unfortunately when the kettle arrived it was literally the Kettle , no mug , no spoon nothing so i just went and bought all the stuff myself.
This is unacceptable service from a Sheraton and the moment I asked about tea and coffee facilities I should have been offered. This is a basic standard in any 2 star hotel.
The breakfast was ok and the room was cleaned nicely but the carpets in the rooms leave a lot to be desired. ( take flip flops ).
Upon asking at reception I was told that’s one available in the suites !!!
I then proceeded to ask for some sort of facility and was told they could give me a Kettle and go buy your coffee. Unfortunately when the kettle arrived it was literally the Kettle , no mug , no spoon nothing so i just went and bought all the stuff myself.
This is unacceptable service from a Sheraton and the moment I asked about tea and coffee facilities I should have been offered. This is a basic standard in any 2 star hotel.
The breakfast was ok and the room was cleaned nicely but the carpets in the rooms leave a lot to be desired. ( take flip flops ).
Hotel response
Comment: 18 May 2026
Dear Georgie7483,
Thank you very much for taking the time to share your detailed feedback following your stay with us. We truly appreciate your
openness, as it helps us identify opportunities to improve our guest experience.
First and foremost, please accept our sincere apologies for the inconveniences you encountered, particularly regarding the lack of in-room tea and coffee facilities. We fully understand your expectations, especially when staying at a Sheraton, and we regret that we did not meet this basic standard during your visit.
Your experience at reception and the incomplete delivery of the kettle amenities you requested are certainly not reflective of the level of service we strive to provide, and we deeply apologize for this oversight.
We also appreciate your honest comments about the condition of the rooms and carpets. While we are glad to know that you found the cleanliness and housekeeping service satisfactory, we recognize that aspects of the room’s condition did not meet your expectations, and I want to let you know that in a few months we'll be starting to replace the flooring in our rooms
On a positive note, we are pleased that you enjoyed the breakfast and the care provided by our housekeeping team, and we will be sure to share your kind recognition with them.
Please rest assured that your comments have been taken seriously, and we are actively working on reviewing our service standards and amenities to better align with our brand promise and enhance the overall guest experience.
We truly value your feedback and hope you will give us another opportunity in the future to provide you with a stay that fully reflects the quality and service you expect and deserve.
Warm regards,
Sheraton Lima Historic Center
Thank you very much for taking the time to share your detailed feedback following your stay with us. We truly appreciate your
openness, as it helps us identify opportunities to improve our guest experience.
First and foremost, please accept our sincere apologies for the inconveniences you encountered, particularly regarding the lack of in-room tea and coffee facilities. We fully understand your expectations, especially when staying at a Sheraton, and we regret that we did not meet this basic standard during your visit.
Your experience at reception and the incomplete delivery of the kettle amenities you requested are certainly not reflective of the level of service we strive to provide, and we deeply apologize for this oversight.
We also appreciate your honest comments about the condition of the rooms and carpets. While we are glad to know that you found the cleanliness and housekeeping service satisfactory, we recognize that aspects of the room’s condition did not meet your expectations, and I want to let you know that in a few months we'll be starting to replace the flooring in our rooms
On a positive note, we are pleased that you enjoyed the breakfast and the care provided by our housekeeping team, and we will be sure to share your kind recognition with them.
Please rest assured that your comments have been taken seriously, and we are actively working on reviewing our service standards and amenities to better align with our brand promise and enhance the overall guest experience.
We truly value your feedback and hope you will give us another opportunity in the future to provide you with a stay that fully reflects the quality and service you expect and deserve.
Warm regards,
Sheraton Lima Historic Center
Solo traveller
Comment: 12 May 2026
Stayed in: May 2026
Comfort
I also want to add , the cheerfulness of Joseph , I met in the pool area /resturant and Camila in Resturant area added to the joy of my stay in Shereton , even with my language barrier , they were able to communicate with me to make my stay comfortable. Yes they should also get a raise
Hotel response
Comment: 18 May 2026
Dear anusM2845X,
,
Thank you so much for your kind and thoughtful words. We are truly delighted to know that you had such a joyful stay with us.
It is especially heartwarming to hear your recognition of Joseph and Camila. Your kind mention of their cheerfulness and dedication means a great deal, and we will be more than happy to share your lovely feedback with them. They will be thrilled to know they made such a positive impact on your experience.
We are also very pleased to hear that They were able to connect with you and ensure your comfort — this is exactly the level of genuine, caring service we strive to provide every day.
Your comment truly made us smile — and we completely agree, they are wonderful!
We sincerely appreciate you taking the time to share your experience, and we very much look forward to welcoming you back for another memorable stay.
Warm regards,
Sheraton Lima Historic Center
,
Thank you so much for your kind and thoughtful words. We are truly delighted to know that you had such a joyful stay with us.
It is especially heartwarming to hear your recognition of Joseph and Camila. Your kind mention of their cheerfulness and dedication means a great deal, and we will be more than happy to share your lovely feedback with them. They will be thrilled to know they made such a positive impact on your experience.
We are also very pleased to hear that They were able to connect with you and ensure your comfort — this is exactly the level of genuine, caring service we strive to provide every day.
Your comment truly made us smile — and we completely agree, they are wonderful!
We sincerely appreciate you taking the time to share your experience, and we very much look forward to welcoming you back for another memorable stay.
Warm regards,
Sheraton Lima Historic Center
Very good location
Av. Paseo de la República 170, Lima, Lima, 15001, Peru|1.5 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets allowed with an extra charge
In accordance with local tax laws, Peruvian citizens, foreigners staying more than 59 days in Peru, and foreign business travelers who require a printed invoice must pay an additional fee of 18%. Foreign guests not in any of the aforementioned categories can provide a copy of their immigration card and passport to waive the 18% additional fee (IVA).
Please contact the hotel for details about adding extra beds.
Sheraton Lima Historic Center: FAQs
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