Berkeley on the Beach

Name: Berkeley on the Beach
Address: 25 Northcliffe Terrace, Gold Coast, 4217, Australia, Gold Coast, Queensland, 4217, Australia

+ 80

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Fast facts

Check in from:	2:00 pm
Check out before:	10:00 am
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Pool

Spa

Non-smoking

Lift

More about Berkeley on the Beach

Berkeley on the Beach

Directly facing Surfers Paradise Beach, Berkeley on the Beach offers accommodation with a private balcony and stunning beach and sea views. Guests enjoy a heated swimming pool, an indoor spa, a sauna and BBQ facilities.

Reviews from

Mentioned by travellers

Family traveller

Comment: 22 Jun 2024

Stayed in: Dec 2023

Perfect!!

We always stay at the same place on the Coast but decided to try something cheaper. This place didn't disappoint! A better view and more family friendly than the previous place. Close to the shops and restaurants. The sea view was outstanding and the rooms were perfect for what we wanted. Definitely coming back here

Family traveller

Comment: 31 Jan 2025

Stayed in: Jan 2025

Dirty, hazardous, poorly maintained apartments run by dismissive, gaslighting staff.

Having stayed here on several occasions in the past, we witnessed an alarming deterioration in maintenance and hygiene:
1. Could not shower without flooding the bathroom, because the shower seals have degraded: falls risk
2. Mould in shower: health hazard
3. Broken washing machine that kept stopping mid-cycle. Clothes dryer's lint filter looked like it hadn't been cleaned for months: fire risk
4. Cracked ensuite basin
5. Broken air conditioner vent that is stuck pointed at your head all night, which gave me sinusitis.
6. Curtain not retracting fully, causing it to bang against the window all day long
7. Dirty blankets that aggravated our dust mite allergies - disappeared after we hand-washed them ourselves
8. Blood stain on bedsheet
9. Giant hole in chair - my daughter fell through and hurt herself
10. Half the kitchen lights not turning on
11. No mattress protectors, which is so unhygienic for a high-turnover holiday apartment
12. Used sanitary pad left in a drawer!
And all of this was in a 'Superior' room @ over $700/night.
Worst of all was the dismissive gaslighting by Lucy at the reception desk:
'You're paying for the view, not the room. It's an old building.'
'Nobody else has complained.'
We agreed to document all the issues, but she didn't even acknowledge, let alone respond, to the email.
Stay away from this place: it's a filthy, disgusting operation run by seemingly friendly, smiling but ultimately incompetent people.
One the Esplanade, Q1, Viscount on the Beach and other nearby properties offer far better alternatives.

Anonymous traveller

Comment: 26 Jul 2024

Stayed in: Jul 2024

The ground floor is a great location however that is where it stops. This apartment is in desperate need to redecorating and repairing. The is a huge hole in the the worn out leather lounge, the walls and skirting boards are crumbly and in desperate need of paint and repair, there are tiles missing outside and the inside curtains have black mould on them and the Venetian blinds are dusty and rusty. We had the manager get the cleaner back in as the floors were still dirty and the windows were disgusting with hand and finger marks all over them just to name a few. This apartment is in an ideal location however it desperately needs money spent on it! The owner of this apartment must be greedy and stupid.. with all the other properties on the gold coast why would you expect people to stay here? We had to extend our stay due to flight issues but i couldnt wait to get home. Never again!!

Anonymous traveller

Comment: 20 Dec 2024

Stayed in: Dec 2024

Great communication and property was amazing

Family traveller

Comment: 28 Jan 2024

Stayed in: Jan 2024

Rude staff

The hotel was beautiful and the view was amazing. You will have to bring your own toilet paper. The way it's set up with the keys is ridiculous.
The staff thou were absolutely rude and mean. They were greedy and selfish. Won't be recommending them until the staff has changed.