Bestjet have entered into administration. We sympathise with those travellers who have been impacted by this situation and are doing our best to help.
If you are concerned that you might be affected, we encourage you to reconfirm your travel booking with the airline directly. In cases where a ticket has already been issued, and where an airline confirms the ticket, you should be able to travel without issue.
If you don’t have your ticket yet, or the airline advises that your ticket is cancelled, we would request that you get in contact with us. As a business we pride ourselves on putting the traveller first and while it is difficult to predict if an agent will cease operating, we always seek to assist travellers where we can to help them understand what action they can take. However, as a travel search engine, we don’t have access to details of those who have booked with Bestjet, so we have been unable to pro-actively get in touch with those potentially affected.
We have now received information for affected travellers from Bestjet’s administrators on how to proceed following this news. As the advice varies depending on each individual situation, we’d like to ask anyone affected by Bestjet going into administration to get in touch with our Support team so that we can come back individually and help provide the best possible advice.
