FLC Luxury Hotel Samson
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about FLC Luxury Hotel Samson
FLC Luxury Hotel Samson
Featuring free WiFi, an outdoor pool and a barbecue, FLC Luxury Hotel Samson offers accommodation in Thanh Hóa. The resort has a spa centre and sauna, and guests can enjoy a meal at the restaurant. A balcony or patio are featured in certain rooms.
Reviews from 
Family traveller
Comment: 1 May 2024
Stayed in: Apr 2024
Review of experience at FLC Luxury Sam Son
I am very satisfied staying at FLC Sam Son. Clean room, sea view, salt water swimming pool in front. My kids had a lot of fun playing here! Special thanks to Mr. Hop - Customer Service of the Hotel who was very enthusiastic in helping me find the things I had forgotten! I will definitely come back!
Hotel response
Comment: 7 May 2024
Kính chào Quý khách,
Cảm ơn quý khách đã dành thời gian chia sẻ những lời nhận xét của mình và đánh giá về trải nghiệm dịch vụ trong thời gian nghỉ dưỡng tại FLC Luxury Hotel Sầm Sơn.
Sự đánh giá nhận xét của Quý khách là nguồn động viên cực kỳ ý nghĩa cho đội ngũ Quản lý, CBNV của FLC Luxury Hotel Sầm Sơn để nỗ lực, và cải thiện dịch vụ khách sạn, mang đến trải nghiệm thú vị cho khách hàng.
Một lần nữa, chúng tôi xin chân thành cảm ơn ý kiến đóng góp cũng như thời gian quý báu của Quý khách.
Trân trọng,
Ban quản lý
FLC Samson Beach & Golf Resort
Cảm ơn quý khách đã dành thời gian chia sẻ những lời nhận xét của mình và đánh giá về trải nghiệm dịch vụ trong thời gian nghỉ dưỡng tại FLC Luxury Hotel Sầm Sơn.
Sự đánh giá nhận xét của Quý khách là nguồn động viên cực kỳ ý nghĩa cho đội ngũ Quản lý, CBNV của FLC Luxury Hotel Sầm Sơn để nỗ lực, và cải thiện dịch vụ khách sạn, mang đến trải nghiệm thú vị cho khách hàng.
Một lần nữa, chúng tôi xin chân thành cảm ơn ý kiến đóng góp cũng như thời gian quý báu của Quý khách.
Trân trọng,
Ban quản lý
FLC Samson Beach & Golf Resort
Family traveller
Comment: 3 May 2025
Stayed in: May 2025
Terrible experience
We had an extremely disappointing experience during our May 2025 summer vacation at this hotel.
Each guest was provided with only one large towel—no small or medium-sized towels were available.
The service staff were incredibly slow. For every request, I had to call multiple times and constantly follow up before anything was done.
At the Seagull restaurant’s lunch buffet, the grilled oysters were severely undercooked—so much so that they were still raw when served, making us unwilling to eat them.
During afternoon tea, although there were no other guests at the restaurant besides our family, the staff took over 30 minutes just to prepare two portions of pastries (which appeared to be the same as those from the buffet).
By the time the desserts were finally brought out, my entire family had already left—only I remained, waiting patiently.
The staff then placed all the pastries into three small boxes, stacking them on top of each other in a messy, careless way before delivering them to our room. It was completely unprofessional.
I honestly cannot believe this is the level of service offered at a five-star hotel.
Each guest was provided with only one large towel—no small or medium-sized towels were available.
The service staff were incredibly slow. For every request, I had to call multiple times and constantly follow up before anything was done.
At the Seagull restaurant’s lunch buffet, the grilled oysters were severely undercooked—so much so that they were still raw when served, making us unwilling to eat them.
During afternoon tea, although there were no other guests at the restaurant besides our family, the staff took over 30 minutes just to prepare two portions of pastries (which appeared to be the same as those from the buffet).
By the time the desserts were finally brought out, my entire family had already left—only I remained, waiting patiently.
The staff then placed all the pastries into three small boxes, stacking them on top of each other in a messy, careless way before delivering them to our room. It was completely unprofessional.
I honestly cannot believe this is the level of service offered at a five-star hotel.
Hotel response
Comment: 6 May 2025
Thank you for sharing your feedback about your experience at FLC Sam Son. During this peak season, we are doing our best to maintain the quality of our services, and we regret that some aspects did not meet your expectations.
Regarding the towels, we will pay more attention to ensuring that we provide enough and suitable options for all guests, especially during high-demand periods.
We understand that delays in service can affect the guest experience, and although during the peak season the service load may be higher, we will continue to optimize our processes to provide the quickest and most efficient service possible.
As for the food at Seagull Restaurant, we always prioritize the quality of our dishes, and we will continue to make improvements to ensure every guest is satisfied.
We have also taken note of your feedback regarding afternoon tea, and we will adjust our service processes to make it more convenient for guests during the peak season.
Thank you again for helping us identify areas for improvement. We look forward to welcoming you back and providing you with an even better experience in the future.
Best regards,
Regarding the towels, we will pay more attention to ensuring that we provide enough and suitable options for all guests, especially during high-demand periods.
We understand that delays in service can affect the guest experience, and although during the peak season the service load may be higher, we will continue to optimize our processes to provide the quickest and most efficient service possible.
As for the food at Seagull Restaurant, we always prioritize the quality of our dishes, and we will continue to make improvements to ensure every guest is satisfied.
We have also taken note of your feedback regarding afternoon tea, and we will adjust our service processes to make it more convenient for guests during the peak season.
Thank you again for helping us identify areas for improvement. We look forward to welcoming you back and providing you with an even better experience in the future.
Best regards,
Anonymous traveller
Comment: 16 Jan 2026
Stayed in: Jan 2026
Poor services
Anonymous traveller
Comment: 3 Nov 2023
Stayed in: Oct 2023
nice place,very big, found it easier to walk to places than waiting for the cart to pick me up. didn't like leaving my motorbike,so far away, at the front gate. staff at breakfast and dinner were excellent.
Business traveller
Comment: 31 Oct 2023
Stayed in: Oct 2023
Good hotel
The hotel is okay. Convenient for business travelers to travel. The room is beautiful and new, very satisfied with it. Service is okay for my needs. The staff is good, polite and well behaved. If there is a chance, I will still come back here.
Hotel response
Comment: 10 Nov 2023
Kính chào Quý khách,
Cảm ơn quý khách đã dành thời gian chia sẻ những lời nhận xét của mình và đánh giá về trải nghiệm dịch vụ trong thời gian nghỉ dưỡng tại FLC Luxury Hotel Sầm Sơn.
Sự đánh giá nhận xét của Quý khách là nguồn động viên cực kỳ ý nghĩa cho đội ngũ Quản lý, CBNV của FLC Luxury Hotel Sầm Sơn để nỗ lực, và cải thiện dịch vụ khách sạn, mang đến trải nghiệm thú vị cho khách hàng.
Một lần nữa, chúng tôi xin chân thành cảm ơn ý kiến đóng góp cũng như thời gian quý báu của Quý khách.
Trân trọng,
Ban quản lý
FLC Samson Beach & Golf Resort
Cảm ơn quý khách đã dành thời gian chia sẻ những lời nhận xét của mình và đánh giá về trải nghiệm dịch vụ trong thời gian nghỉ dưỡng tại FLC Luxury Hotel Sầm Sơn.
Sự đánh giá nhận xét của Quý khách là nguồn động viên cực kỳ ý nghĩa cho đội ngũ Quản lý, CBNV của FLC Luxury Hotel Sầm Sơn để nỗ lực, và cải thiện dịch vụ khách sạn, mang đến trải nghiệm thú vị cho khách hàng.
Một lần nữa, chúng tôi xin chân thành cảm ơn ý kiến đóng góp cũng như thời gian quý báu của Quý khách.
Trân trọng,
Ban quản lý
FLC Samson Beach & Golf Resort
Location
Thanh Nien Road, Quang Cu Commune, Sam Son Hamlet, Sầm Sơn, 41000, Vietnam|3.96 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
FLC Luxury Hotel Samson: FAQs
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