Rustic Inn Creekside

Name: Rustic Inn Creekside
Address: 475 North Cache, Jackson, 83001, United States, Jackson, Wyoming, 83001, United States

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Fast facts

Check in from:	4:00 pm
Check out before:	11:00 am
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Spa

More about Rustic Inn Creekside

Rustic Inn Creekside

Live in the lap of luxury at the Rustic Inn Creekside Resort and Spa at Jackson Hole. This palatial resort features exclusive amenities, outdoor pool and Jacuzzi, daily breakfast buffet, fitness center, and a 2,300 square foot spa.

Reviews from

Mentioned by travellers

Family traveller

Comment: 12 Aug 2026

Stayed in: Aug 2026

Fantastic experience

We had a fantastic experience staying here. The room was beautiful - rivals some 5* properties we’ve stayed in. The restaurant staff were incredibly attentive and the food was very good - the bison chili was especially tasty. There is a beautiful nature preserve with fire pits so we sat out there every night and toasted s’mores. There was so much wildlife around - we even saw a family of beavers on multiple nights. The location is great and only a short walk into town, but the hotel shuttle is also super useful if you don’t feel like walking. We would definitely return.

Hotel response

Comment: 13 Aug 2026

Thank you for such a wonderful review! We're thrilled our rooms rivaled five-star properties you've stayed in, and that our restaurant team and the bison chili left such a great impression. Toasting s'mores by the fire pits while spotting beavers and other wildlife sounds like the perfect evening, and we're glad the shuttle made getting into town that much easier. We'd love to welcome you back for another stay soon!

Family traveller

Comment: 2 Sep 2026

Stayed in: Aug 2026

Nice property, but would look elsewhere for the money.

Cheap tissues and toilet paper, one ply. Bring your own, very overpriced and subpar food and drinks.
We stayed in the Spa suites and Lacey was very helpful, about the only butler I would recommend.

Family traveller

Comment: 11 Aug 2026

Stayed in: Jul 2026

Wish we stayed longer

Wish we had stayed here longer! First because Jackson and Grand Teton is a great place to be and second because I would have loved to have taken advantage of the hotel property more.
We did not get a “cabin” because we were 3 adults so we opted for the 2 queen and pullout room with a deck. The pullout was extremely comfortable given that it was not the pillow top bed. Those were beyond comfortable! The property had a beautiful creek and oitdoor sitting areas as well as a bar and pool. Used small me of them quickly but could have spent more time here. Breakfast was outstanding…best hotel breakfast by far. Staff was very nice as well. The location just north of Jackson’s main shopping and dining area was perfect for easier access to GTNP as that is where we spent all of our time. There was a shuttle to downtown but we did drive ourselves. It would have been a great service to take advantage of as well…parallel parking in Jackson in July is a true challenge.
I’d absolutely stay here again if we returned to the area! Great hotel!

Hotel response

Comment: 13 Aug 2026

Thank you for such a kind review! We're so glad the pillow top beds impressed even in the pullout, and that you found our breakfast to be the best you've had at a hotel. Our creek, outdoor seating, and pool are meant to be savored, so next time we hope you get even more time to enjoy them. It's great to hear our location made GTNP so accessible, and we'd love for you to try the downtown shuttle on a future visit and skip the July parking hassle altogether. We'd be delighted to welcome you back to the area again soon!

Group traveller

Comment: 11 Aug 2026

Stayed in: Aug 2026

Disappointing!

The Rustic Inn did not live up to expectations. My room was located next to "Dangerous Chemicals" (see photos), and I heard noise from employees in this area during my stay. I'm guessing it was pool chemicals, but they shouldn't be stored next to a guest room. As I was leaving, I had to drag my suitcase past a lot of soapy water on the driveway as a bus driver washed his bus. I assumed this was a nice hotel, not a bus stop! As I expressed my dismay to the front desk, the girl said, "It's only soap and water, what is the problem?" If they don't understand why a guest would object to a bus being washed next to their room, I do not need to return! Their level of customer service is not what would be expected at a "resort". It felt like a Hampton Inn.

Hotel response

Comment: 13 Aug 2026

Thank you for sharing your feedback. To clarify, the area near your room is completely safe. The sign is there to keep guests out of a zone where exposure could potentially occur during handling, and the chemicals themselves are kept locked away in proper containers behind another locked door in a separate room. As for the bus, we had a large group staying with us at the time of your stay, and their driver was washing the bus in its designated spot using only a bucket of water, directly next to the parking lot drain. This is not an indication that we operate as a bus stop, and the layout of that area should not have required dragging luggage through any water that may have been present, however minimal. Our team's intent during your conversation was simply to reassure you that what you saw was just soap and water, nothing hazardous. We're sorry you felt our customer service was lacking, though we respectfully disagree with that characterization based on the contents of this review.

Couple

Comment: 8 Aug 2026

Stayed in: Jun 2026

Very nice resort

This is a beautiful property that we stayed at as part of a group tour. Our room was nice with two queen size beds and 2 luxurious robe. My biggest complaint is how noisy the sink is after you run some water. Also, the room got very bright after sun came up. Luckily, I brought eye masks. Since we were part of a tour, we didn't have a lot of interaction with front desk and other staff. The resort's location is ideal for walking into town and touring the city of Jackson and finding great restaurants. The pool was a little cold while we visited, but the hot tub was great. They do have a nice laundry facility with reasonable prices. Our unit had a nice porch with two comfortable chairs for relaxing outside. We really enjoyed our time at this resort.

Hotel response

Comment: 13 Aug 2026

Thank you for sharing such detailed feedback. We're glad you enjoyed the queen beds, robes, and your own private porch to relax on. We appreciate you flagging the noisy sink, we'll pass that along to our team. As for the brightness, our cabins do feature windows near the ceiling to let in natural light, and these can be covered upon request, our front desk is happy to arrange that for future stays. It's great to hear the location made exploring Jackson and its restaurants so convenient, and that the hot tub and laundry facility added to your stay. Thank you for choosing us as part of your group tour, we hope to welcome you back again.

Excellent location

4.7

475 North Cache, Jackson, 83001, United States|0.74 km from city centre

Check in and check out

Check in from:

4:00 pm

Check out before:

11:00 am

Good to know

Pets

Pets not allowed

Important information about the city

Guests must provide a credit card that matches the name on the booking when checking in. The property will pre-authorize your card and release the preauthorization if there are no additional charges or damage to the room when checking out. Some properties and room types have special policies; please check with the property for more information.

Extra beds

Please contact the hotel for details about adding extra beds.