H4 Hotel Solothurn
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Spa
Front desk 24 hour
More about H4 Hotel Solothurn
H4 Hotel Solothurn
The new H4 Hotel Solothurn offers a 250 m² wellness area on the 7th floor with a sauna, a steam bath and adventure showers.
Reviews from 
Couple
Comment: 25 May 2026
Stayed in: May 2026
Very nice hotel in the center of Solothurn, with fine cuisine.
I was with my German partner at the H4 Hotel in Solothurn. We were thrilled. The hotel is very centrally located, just a stone's throw from the train station, and is really very beautiful.
Great atmosphere, quiet ambiance, and excellent cuisine in the in-house restaurant.
The staff was very friendly and professional.
We were very excited!
Great atmosphere, quiet ambiance, and excellent cuisine in the in-house restaurant.
The staff was very friendly and professional.
We were very excited!
Hotel response
Comment: 26 May 2026
Liebe Elisa,
herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im H4 Hotel Solothurn so ausführlich und positiv zu bewerten.
Es erfüllt uns mit großer Freude zu lesen, dass Sie gemeinsam mit Ihrem Partner eine rundum gelungene Zeit bei uns verbracht haben. Besonders stolz macht uns Ihr Lob für die zentrale Lage, das besondere Flair unseres Hauses, die ruhige Atmosphäre sowie die ausgezeichnete Küche im Restaurant – das sind für uns wichtige Elemente, um unseren Gästen ein unvergessliches Erlebnis zu bieten.
Auch Ihr ausdrückliches Kompliment an unser Team für Freundlichkeit und Professionalität wissen wir sehr zu schätzen und geben es motiviert weiter. Die durchweg hervorragenden Bewertungen in allen Kategorien sehen wir als große Anerkennung und zugleich als Ansporn, unseren Service kontinuierlich auf hohem Niveau zu halten.
Wir danken Ihnen herzlich für Ihr wertvolles Feedback und hoffen, Sie und Ihren Partner bald wieder bei uns begrüßen zu dürfen.
Herzliche sonnige Grüße,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im H4 Hotel Solothurn so ausführlich und positiv zu bewerten.
Es erfüllt uns mit großer Freude zu lesen, dass Sie gemeinsam mit Ihrem Partner eine rundum gelungene Zeit bei uns verbracht haben. Besonders stolz macht uns Ihr Lob für die zentrale Lage, das besondere Flair unseres Hauses, die ruhige Atmosphäre sowie die ausgezeichnete Küche im Restaurant – das sind für uns wichtige Elemente, um unseren Gästen ein unvergessliches Erlebnis zu bieten.
Auch Ihr ausdrückliches Kompliment an unser Team für Freundlichkeit und Professionalität wissen wir sehr zu schätzen und geben es motiviert weiter. Die durchweg hervorragenden Bewertungen in allen Kategorien sehen wir als große Anerkennung und zugleich als Ansporn, unseren Service kontinuierlich auf hohem Niveau zu halten.
Wir danken Ihnen herzlich für Ihr wertvolles Feedback und hoffen, Sie und Ihren Partner bald wieder bei uns begrüßen zu dürfen.
Herzliche sonnige Grüße,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
Anonymous traveller
Comment: 4 Jul 2026
Stayed in: Jul 2026
Every time I stay here there is a problem. This time the air conditioner did not work and it felt as hot as a sauna in there, I could not sleep.
Also, my fridge did not work in the room.
The staff does not care.
Also, my fridge did not work in the room.
The staff does not care.
Couple
Comment: 1 Jun 2026
Stayed in: Jun 2026
Catastrophic
No air conditioning in the room.... Since it is a glass cube, it is impossible to sleep. Chair with paint stains. The fridge doesn't work either.... In short, very disappointing. The only good thing is the location, but the rest.....
Hotel response
Comment: 8 Jun 2026
Dear Inca,
thank you for taking the time to share your feedback about your stay with us.
We are very sorry to read that your experience did not meet your expectations and that several aspects of your room caused disappointment. Please accept our sincere apologies for the inconvenience caused by the lack of a comfortable room climate, the condition of the armchair, as well as the malfunctioning fridge. This is certainly not the standard we aim to provide for our guests.
We fully understand your frustration, especially regarding the impact on your sleep quality. Your comments regarding the technical condition and maintenance of the room have been taken very seriously and will be followed up internally with our housekeeping and technical teams.
At the same time, we are pleased that you appreciated the location of the hotel, and we regret that the rest of your stay did not reflect the quality we strive to deliver.
Thank you again for your honest feedback. It helps us to identify areas where we need to improve. We hope you might consider giving us another chance in the future to provide you with a much better experience.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg
Online Reputation Manager
thank you for taking the time to share your feedback about your stay with us.
We are very sorry to read that your experience did not meet your expectations and that several aspects of your room caused disappointment. Please accept our sincere apologies for the inconvenience caused by the lack of a comfortable room climate, the condition of the armchair, as well as the malfunctioning fridge. This is certainly not the standard we aim to provide for our guests.
We fully understand your frustration, especially regarding the impact on your sleep quality. Your comments regarding the technical condition and maintenance of the room have been taken very seriously and will be followed up internally with our housekeeping and technical teams.
At the same time, we are pleased that you appreciated the location of the hotel, and we regret that the rest of your stay did not reflect the quality we strive to deliver.
Thank you again for your honest feedback. It helps us to identify areas where we need to improve. We hope you might consider giving us another chance in the future to provide you with a much better experience.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg
Online Reputation Manager
Group traveller
Comment: 31 May 2026
Stayed in: May 2026
It is no longer what it once was.
The air conditioning did not work. Apparently, one cannot organize a service technician on the weekend. The rooms only have small windows. It is not possible to cool the room at night. Thus, it feels like 30 degrees in the room. Sleeping is out of the question.
The only compensation we received was a discount on the parking fee in the garage (CHF 10.00). This was only in response to the complaint and not out of goodwill. Free welcome drinks are distributed randomly. Some receive them, others do not. The bar manager is extremely arrogant and prefers to sell a 25-franc gin and tonic - even stating that it will be the most expensive gin and tonic we have ever had. He does not sell cheap water. We did not receive a second room key. The fixtures in the bathroom have limescale, and the water in the shower does not drain well. The restroom also has old limescale stains and thus looks dirty.
We have known the restaurant manager for several years. He was, as always, extremely friendly. Unfortunately, he could not solve the mentioned problems - different areas of expertise.
The breakfast buffet is very varied, fresh, and good. We noted 2-3 years ago that perhaps a second coffee machine would make sense.
For us, it was definitely the last visit to this accommodation. Very unfortunate.
The only compensation we received was a discount on the parking fee in the garage (CHF 10.00). This was only in response to the complaint and not out of goodwill. Free welcome drinks are distributed randomly. Some receive them, others do not. The bar manager is extremely arrogant and prefers to sell a 25-franc gin and tonic - even stating that it will be the most expensive gin and tonic we have ever had. He does not sell cheap water. We did not receive a second room key. The fixtures in the bathroom have limescale, and the water in the shower does not drain well. The restroom also has old limescale stains and thus looks dirty.
We have known the restaurant manager for several years. He was, as always, extremely friendly. Unfortunately, he could not solve the mentioned problems - different areas of expertise.
The breakfast buffet is very varied, fresh, and good. We noted 2-3 years ago that perhaps a second coffee machine would make sense.
For us, it was definitely the last visit to this accommodation. Very unfortunate.
Hotel response
Comment: 31 May 2026
Lieber Gast,
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen so ausführlich zu schildern.
Es tut uns sehr leid zu lesen, dass Ihr Aufenthalt in mehreren Bereichen nicht Ihren Erwartungen entsprochen hat. Insbesondere die Probleme mit der Klimaanlage, der Zimmertemperatur sowie der Zustand im Bad entsprechen selbstverständlich nicht unserem Anspruch an Komfort und Sauberkeit. Auch die von Ihnen geschilderten Unannehmlichkeiten im Service- und Barbereich nehmen wir sehr ernst.
Ebenso bedauern wir, dass Sie sich in der Situation nicht ausreichend wertgeschätzt gefühlt haben und keine durchgehend zufriedenstellende Lösung erhalten haben. Ihre Hinweise zu Abläufen, Serviceverhalten und Ausstattung werden wir intern sorgfältig prüfen und weitergeben.
Gleichzeitig freut es uns, dass Sie unser Frühstücksbuffet sowie die Freundlichkeit einzelner Teammitglieder positiv hervorheben – auch das geben wir sehr gerne weiter.
Wir bedauern sehr, dass Ihr Gesamteindruck so negativ ausgefallen ist, und danken Ihnen dennoch für Ihr offenes Feedback, da es uns hilft, Verbesserungen gezielt anzugehen.
Herzliche Grüße
Ihr Team von den H-Hotels
Sergej Rosenberg
Online Reputation Manager
vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen so ausführlich zu schildern.
Es tut uns sehr leid zu lesen, dass Ihr Aufenthalt in mehreren Bereichen nicht Ihren Erwartungen entsprochen hat. Insbesondere die Probleme mit der Klimaanlage, der Zimmertemperatur sowie der Zustand im Bad entsprechen selbstverständlich nicht unserem Anspruch an Komfort und Sauberkeit. Auch die von Ihnen geschilderten Unannehmlichkeiten im Service- und Barbereich nehmen wir sehr ernst.
Ebenso bedauern wir, dass Sie sich in der Situation nicht ausreichend wertgeschätzt gefühlt haben und keine durchgehend zufriedenstellende Lösung erhalten haben. Ihre Hinweise zu Abläufen, Serviceverhalten und Ausstattung werden wir intern sorgfältig prüfen und weitergeben.
Gleichzeitig freut es uns, dass Sie unser Frühstücksbuffet sowie die Freundlichkeit einzelner Teammitglieder positiv hervorheben – auch das geben wir sehr gerne weiter.
Wir bedauern sehr, dass Ihr Gesamteindruck so negativ ausgefallen ist, und danken Ihnen dennoch für Ihr offenes Feedback, da es uns hilft, Verbesserungen gezielt anzugehen.
Herzliche Grüße
Ihr Team von den H-Hotels
Sergej Rosenberg
Online Reputation Manager
Solo traveller
Comment: 30 May 2026
Stayed in: May 2026
Disappointing experience
Poor service at the check-in counter!
Very high room temperature causing significant discomfort.
Disappointing experience !
Very high room temperature causing significant discomfort.
Disappointing experience !
Hotel response
Comment: 31 May 2026
Dear Joelle,
Thank you very much for taking the time to review your stay.
We are very sorry to read that you had an overall disappointing experience, particularly regarding the check-in process and the high room temperature. A smooth and friendly welcome, as well as a pleasant room climate, are naturally part of the high standards we strive to uphold, and we regret that we were unable to meet these expectations in your case.
We take your feedback very seriously and have forwarded it to the relevant teams to explore potential improvements.
We hope that, despite your experience, you might consider giving us another chance at a later date.
Warm regards,
Your H-Hotels Team
Sergej Rosenberg
Online Reputation Manager
Thank you very much for taking the time to review your stay.
We are very sorry to read that you had an overall disappointing experience, particularly regarding the check-in process and the high room temperature. A smooth and friendly welcome, as well as a pleasant room climate, are naturally part of the high standards we strive to uphold, and we regret that we were unable to meet these expectations in your case.
We take your feedback very seriously and have forwarded it to the relevant teams to explore potential improvements.
We hope that, despite your experience, you might consider giving us another chance at a later date.
Warm regards,
Your H-Hotels Team
Sergej Rosenberg
Online Reputation Manager
Excellent location
Schänzlistrasse 5, Solothurn, 4500, Switzerland|0.43 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
H4 Hotel Solothurn: FAQs
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