Occidental Playa de Palma
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Pool
Fitness centre
Spa
More about Occidental Playa de Palma
Occidental Playa de Palma
Occidental Playa de Palma (formerly Barceló Pueblo Park) offers a fully equipped cycling centre, an outdoor pool and a wellness/fitness centre. It is in a quiet area of Platja de Palma, just 200 metres from the beach.
Reviews from 
Anonymous traveller
Comment: 18 Aug 2026
Stayed in: Aug 2026
Great location if your into the party, I’ve stayed here before however I don’t spend much time are the hotel but overall it is great.
Family traveller
Comment: 24 Jul 2026
Absolutely not recommended!!
Absolutely not recommended!!
Room filthy, staff extremely unfriendly and not interested in solving any problems! ' "Not my problem" is the answer and after that you are ignored!!!
Room filthy, staff extremely unfriendly and not interested in solving any problems! ' "Not my problem" is the answer and after that you are ignored!!!
Hotel response
Comment: 25 Jul 2026
Liebe Corinna, auch, wenn bei Ihrem Aufenthalt nicht alles perfekt war, bedanken wir uns trotzdem für die Rückmeldung.
Es tut uns sehr leid, dass Ihre Erfahrung in mehreren Bereichen nicht Ihren Erwartungen entsprochen hat. Unser Team ist stets darum bemüht, auf individuelle Anliegen einzugehen, und bedauert zutiefst, wenn dies nicht in der gewohnten Qualität erfolgt ist. Gerne weisen wir darauf hin, dass unsere Rezeption rund um die Uhr besetzt ist, um bei allen Fragen unterstützend zur Seite zu stehen.
Die Sauberkeit unserer Zimmer hat für uns oberste Priorität. Wir überprüfen unsere Standards kontinuierlich und werden Ihre Rückmeldung intern besprechen, um Verbesserungen zu ermöglichen.
Hoffentlich geben Sie uns in der Zukunft eine zweite Chance, das würde uns sehr freuen.
Freundliche Grüße
Fernando Veiga, General Manager
Es tut uns sehr leid, dass Ihre Erfahrung in mehreren Bereichen nicht Ihren Erwartungen entsprochen hat. Unser Team ist stets darum bemüht, auf individuelle Anliegen einzugehen, und bedauert zutiefst, wenn dies nicht in der gewohnten Qualität erfolgt ist. Gerne weisen wir darauf hin, dass unsere Rezeption rund um die Uhr besetzt ist, um bei allen Fragen unterstützend zur Seite zu stehen.
Die Sauberkeit unserer Zimmer hat für uns oberste Priorität. Wir überprüfen unsere Standards kontinuierlich und werden Ihre Rückmeldung intern besprechen, um Verbesserungen zu ermöglichen.
Hoffentlich geben Sie uns in der Zukunft eine zweite Chance, das würde uns sehr freuen.
Freundliche Grüße
Fernando Veiga, General Manager
Other
UK
Comment: 20 Jul 2026
Basic rooms. In need of room upgrade
Pool area was lovely and clean. Staff in restaurants and bars very polite. Situated in an area where mostly German stay. Hotel has DJ around the pool at weekends. Singers in evening were good. Was all inclusive, but we chose to eat out, as food was not very hot, though lots of choice.. alcoholic drinks limited to 3 at lunch and 3 at dinner, though spirits not served in restaurant.. so we had to leave food, go to outside bar and bring it back into restaurant in a plastic cup.. not ideal. We stayed in standard room. Was very small. Needed an upgrade. Room Approx 12 inches wider than the bed. Would not stay again. Expected better quality
Hotel response
Comment: 23 Jul 2026
Dear Guest,
Thank you for providing us with your candid feedback.
We are pleased to hear you enjoyed our pool area and the attentive service provided by our restaurant and bar teams. These elements are central to our commitment to creating a welcoming atmosphere for all guests.
That said, we sincerely regret that some aspects of your stay did not meet your expectations. Our standard rooms are designed for practicality, while Superior Rooms and Suites with additional space are available for those seeking more comfort. We take note of your comments regarding the temperature of our buffet offerings and the beverage service during meal times, which we will review to enhance future guest experiences.
Nonetheless, we are glad our evening entertainment contributed positively to your stay and that the variety of our culinary selections met your preferences.
We hope we will be able to welcome you back in the future.
Best wishes,
Fernando Veiga, General Manager
Thank you for providing us with your candid feedback.
We are pleased to hear you enjoyed our pool area and the attentive service provided by our restaurant and bar teams. These elements are central to our commitment to creating a welcoming atmosphere for all guests.
That said, we sincerely regret that some aspects of your stay did not meet your expectations. Our standard rooms are designed for practicality, while Superior Rooms and Suites with additional space are available for those seeking more comfort. We take note of your comments regarding the temperature of our buffet offerings and the beverage service during meal times, which we will review to enhance future guest experiences.
Nonetheless, we are glad our evening entertainment contributed positively to your stay and that the variety of our culinary selections met your preferences.
We hope we will be able to welcome you back in the future.
Best wishes,
Fernando Veiga, General Manager
Other
Comment: 20 Jul 2026
A nice relaxing family trip to Palma de Mallorca
If you want a relaxing stay with your family, with great food and lots of stuff to do, this is the place for you! Do not forget to book deluxe and all inclusive and to visit the Palma beach and Palma old town too!
Hotel response
Comment: 23 Jul 2026
Dear Guest,
Thank you for this great feedback.
We are delighted your family found our hotel ideal for a relaxing getaway, enjoying both our culinary variety and the diverse activities available. Our team is committed to providing spacious, well-appointed rooms and maintaining pristine facilities, which we’re thrilled contributed to your comfort.
It’s rewarding to know our location allowed you to explore Palma’s charming old town and nearby beaches with ease. Your appreciation for our all-inclusive options and premium accommodations reflects the care we put into crafting memorable stays.
We look forward to welcoming you back.
Best wishes,
Fernando Veiga, General Manager
Thank you for this great feedback.
We are delighted your family found our hotel ideal for a relaxing getaway, enjoying both our culinary variety and the diverse activities available. Our team is committed to providing spacious, well-appointed rooms and maintaining pristine facilities, which we’re thrilled contributed to your comfort.
It’s rewarding to know our location allowed you to explore Palma’s charming old town and nearby beaches with ease. Your appreciation for our all-inclusive options and premium accommodations reflects the care we put into crafting memorable stays.
We look forward to welcoming you back.
Best wishes,
Fernando Veiga, General Manager
Family traveller
UK
Comment: 8 Jul 2026
Not Recommended for families.
Completely agree with the review from the earlier
fredericdavid794. Welcome to little Germany. The hotel and surrounding area is full of football fans and the obvious behaviour fuelled by beer. We checked out of our 7 day all inclusive stay after the 2nd day having spent the 2 days searching for another more suitable hotel. We had reported issues with our room, but were told it was the best in the hotel. There were ants infested and mould in the bathroom. We were reluctantly shown a standard room as alternative but it was not any better and much smaller than our suite. We had the local Voyage rep also complain on our behalf. The hotel manager completely denied we had reported any issues. We also took videos of guest by the pool fighting but were told by the hotel not to share them on social media. As you can imagine it must of been completely unacceptable for us to check out knowing that they would deny everything and not issue a refund.
fredericdavid794. Welcome to little Germany. The hotel and surrounding area is full of football fans and the obvious behaviour fuelled by beer. We checked out of our 7 day all inclusive stay after the 2nd day having spent the 2 days searching for another more suitable hotel. We had reported issues with our room, but were told it was the best in the hotel. There were ants infested and mould in the bathroom. We were reluctantly shown a standard room as alternative but it was not any better and much smaller than our suite. We had the local Voyage rep also complain on our behalf. The hotel manager completely denied we had reported any issues. We also took videos of guest by the pool fighting but were told by the hotel not to share them on social media. As you can imagine it must of been completely unacceptable for us to check out knowing that they would deny everything and not issue a refund.
Hotel response
Comment: 11 Jul 2026
Dear Guest,
Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations.
We were surprised to read some of your comments, as our priority is always to provide solutions whenever any issue arises during a guest's stay. Whenever a maintenance problem is reported, our technical team is available to address it as quickly as possible. In addition, whenever occupancy allows, we are happy to offer room changes to ensure our guests enjoy the most comfortable stay possible.
Regarding the atmosphere at the hotel and the profile of our guests, we would like to point out that we are an international hotel that is pleased to welcome visitors from many different countries. We do not choose our guests based on their nationality; instead, we strive to ensure that everyone enjoys a pleasant holiday while promoting respect and coexistence at all times. In the occasional event that a guest does not comply with our standards of behaviour, our team acts in accordance with our established procedures to safeguard the comfort, safety and wellbeing of all our guests.
We are also sorry that you decided to end your stay earlier than planned. Our team remained available throughout your stay to address your concerns and offer the alternatives that were available at the time. We regret that the proposed options did not meet your expectations.
Thank you once again for sharing your experience. All guest feedback helps us continue improving our services. We hope to have the opportunity to welcome you back in the future and provide you with a stay that better reflects the quality standards and hospitality that define our hotel.
Kind regards,
Fernando Veiga, General Manager
Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations.
We were surprised to read some of your comments, as our priority is always to provide solutions whenever any issue arises during a guest's stay. Whenever a maintenance problem is reported, our technical team is available to address it as quickly as possible. In addition, whenever occupancy allows, we are happy to offer room changes to ensure our guests enjoy the most comfortable stay possible.
Regarding the atmosphere at the hotel and the profile of our guests, we would like to point out that we are an international hotel that is pleased to welcome visitors from many different countries. We do not choose our guests based on their nationality; instead, we strive to ensure that everyone enjoys a pleasant holiday while promoting respect and coexistence at all times. In the occasional event that a guest does not comply with our standards of behaviour, our team acts in accordance with our established procedures to safeguard the comfort, safety and wellbeing of all our guests.
We are also sorry that you decided to end your stay earlier than planned. Our team remained available throughout your stay to address your concerns and offer the alternatives that were available at the time. We regret that the proposed options did not meet your expectations.
Thank you once again for sharing your experience. All guest feedback helps us continue improving our services. We hope to have the opportunity to welcome you back in the future and provide you with a stay that better reflects the quality standards and hospitality that define our hotel.
Kind regards,
Fernando Veiga, General Manager
Very good location
Avinguda de Fra Joan Llabrés, 16, Palma, Les Meravelles, Palma, 07600, Spain|10.47 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
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