Barceló Tenerife
+ 103
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Barceló Tenerife
Barceló Tenerife
Barceló Tenerife offers luxury accommodation with sea views. The hotel has 8 swimming pools, free WiFi, and a fitness centre. Rooms at the all-inclusive Barceló Tenerife have a balcony and hydromassage bath.
Reviews from 
Anonymous traveller
Comment: 13 Sep 2026
Stayed in: Aug 2026
We stayed at Barceló for 14 days because we wanted to be able to completely relax and not have to worry about anything during our entire holiday. We were two adults and our 5 year old son.
It was our wedding anniversary when we arrived, and the staff had decorated our room beautifully. It was a fantastic way to be welcomed, and we really appreciated the thoughtful gesture. During the entire 14 days, there was only one day we didn’t find the food particularly exciting. Otherwise, there was always something we enjoyed, and there were always good options for our son as well.
Unfortunately, a couple of times we found that there was no coffee left in the room after housekeeping, or that our used glasses had not been cleaned properly. However, these are very minor things and certainly not something we would hold against the hotel.
The person I would like to give the biggest praise to is Alicia from the kids’ club. I apologize if I have spelled her name incorrectly, but I’m sure you know who I mean. My son absolutely adored her, and so did we. She was incredibly good at creating joy and making the children feel comfortable, even though our son can neither speak nor understand English. He felt 100% safe and comfortable around her, and his face would light up every time he saw her. From the bottom of our hearts, thank you so much!
The fitness facilities could perhaps be improved a little, and a bit sad that the crossfit area was closed.
It was our wedding anniversary when we arrived, and the staff had decorated our room beautifully. It was a fantastic way to be welcomed, and we really appreciated the thoughtful gesture. During the entire 14 days, there was only one day we didn’t find the food particularly exciting. Otherwise, there was always something we enjoyed, and there were always good options for our son as well.
Unfortunately, a couple of times we found that there was no coffee left in the room after housekeeping, or that our used glasses had not been cleaned properly. However, these are very minor things and certainly not something we would hold against the hotel.
The person I would like to give the biggest praise to is Alicia from the kids’ club. I apologize if I have spelled her name incorrectly, but I’m sure you know who I mean. My son absolutely adored her, and so did we. She was incredibly good at creating joy and making the children feel comfortable, even though our son can neither speak nor understand English. He felt 100% safe and comfortable around her, and his face would light up every time he saw her. From the bottom of our hearts, thank you so much!
The fitness facilities could perhaps be improved a little, and a bit sad that the crossfit area was closed.
Family traveller
Comment: 5 Sep 2026
Stayed in: Sep 2026
Not great experience for a 5* hotel
The overall hotel was amazing, however our room was nothing short of unacceptable. Our bathroom flooded everytime we used the shower and wasn’t draining properly, telephones didn’t work in both the rooms stayed in a family suite, food was left in the room from room service and not collected for at least 3 days when we requested this, lamps weren’t working and the surround on the light switch was hanging off and fell off during our stay. We raised our issues with reception multiple times to which they said someone would fix the issues in are whole 7 days stay, nothing was fixed. We was offered a voucher for 25% off the restaurants like that was a suitable remedy and 25% off another stay. Complete joke of a hotel. Management is ridiculous.
Other
Comment: 5 Sep 2026
Stayed in: Aug 2026
Confrontation staff
The resort is listed as 5 star and the rooms were clean & large enough. The cleaning staff cleaned the surfaces they could see, but large quantities of dust had gather under the single bed/sofa. I had an incident at the pool regarding sun loungers which one of the pool staff made considerably worse by becoming aggressive with me as he only spoke Spanish and couldn't understand what I was saying when 3 Spanish just sat on loungers we were using. Senior Management were no better when offering us free dinner as compensation (we were all inclusive!) and just didn't take any responsibility for their aggressive staff member.
Solo traveller
Comment: 2 Sep 2026
Stayed in: Sep 2026
Poor drinks service at mealtimes
Room was lovely and huge no issues, generally managed to get a sunbed but having stayed at other Barceló hotels the selection of food was not as extensive and having to wait on staff to get a drink at meal times was not great, sometimes I would sit for 20 min before managing to get attention. At breakfast you can help yourself would be a much better arrangement at lunch and dinner. What food there was very good. Would probably not return but would def return to Barcelo Active Lanzarote
Hotel response
Comment: 4 Sep 2026
Dear Ms. Teresa,
Thank you for taking the time to share your feedback following your stay with us
We are delighted that your room felt lovely and spacious, and that you found the cleanliness and value to be of the highest standard. It is also pleasing to know you were able to secure a sunbed without difficulty and that the quality of our cuisine left a positive impression.
We are, however, sorry to hear that the drinks service during lunch and dinner did not meet your expectations. We fully understand how frustrating it must have been to wait for a considerable amount of time before being attended to, and we sincerely apologise for this inconvenience. We have also taken note of your suggestion regarding a self-service option for drinks at lunchtime and dinner, and we will share your feedback with the relevant departments for consideration.
We are naturally disappointed to hear that this aspect of your experience has influenced your decision not to return. Nevertheless, we truly appreciate your honest comments, as they help us identify areas where we can improve our service.
We hope that, should you decide to visit us again in the future, we will have the opportunity to provide you with the experience you deserve.
Best regards,
Jontahan Sarmiento,
Guest Experience Manager
Thank you for taking the time to share your feedback following your stay with us
We are delighted that your room felt lovely and spacious, and that you found the cleanliness and value to be of the highest standard. It is also pleasing to know you were able to secure a sunbed without difficulty and that the quality of our cuisine left a positive impression.
We are, however, sorry to hear that the drinks service during lunch and dinner did not meet your expectations. We fully understand how frustrating it must have been to wait for a considerable amount of time before being attended to, and we sincerely apologise for this inconvenience. We have also taken note of your suggestion regarding a self-service option for drinks at lunchtime and dinner, and we will share your feedback with the relevant departments for consideration.
We are naturally disappointed to hear that this aspect of your experience has influenced your decision not to return. Nevertheless, we truly appreciate your honest comments, as they help us identify areas where we can improve our service.
We hope that, should you decide to visit us again in the future, we will have the opportunity to provide you with the experience you deserve.
Best regards,
Jontahan Sarmiento,
Guest Experience Manager
Other
Comment: 31 Aug 2026
Stayed in: Aug 2026
Clean throughout the hotel. Attentive staff.
The hotel was beautiful, well maintained and clean throughout with plenty of staff to maintain this. The bars were excellent, the food was good but would have liked a bit more food that suited the culinary theme each night. Thoroughly enjoyed our stay and were sad to leave.
Hotel response
Comment: 1 Sep 2026
Dear Ms. Kirsty,
Thank you very much for your kind words and for taking the time to share your experience with us.
We are delighted to know that you enjoyed your stay and appreciated the cleanliness and maintenance of the hotel, as well as the attentive service provided by our team. It is also wonderful to hear that you enjoyed our bars and found the food to your liking. We are especially pleased to know that you thoroughly enjoyed your time with us, even though you were sad to leave.
We also truly appreciate your suggestion regarding the themed dinners. Your feedback is very valuable to us, and we will certainly take it into consideration as we continue working to enhance our guests' dining experience.
It would be a pleasure to welcome you back to Barceló Tenerife on a future occasion.
Kind regards,
Jonathan Sarmiento,
Guest Experience Manager
Thank you very much for your kind words and for taking the time to share your experience with us.
We are delighted to know that you enjoyed your stay and appreciated the cleanliness and maintenance of the hotel, as well as the attentive service provided by our team. It is also wonderful to hear that you enjoyed our bars and found the food to your liking. We are especially pleased to know that you thoroughly enjoyed your time with us, even though you were sad to leave.
We also truly appreciate your suggestion regarding the themed dinners. Your feedback is very valuable to us, and we will certainly take it into consideration as we continue working to enhance our guests' dining experience.
It would be a pleasure to welcome you back to Barceló Tenerife on a future occasion.
Kind regards,
Jonathan Sarmiento,
Guest Experience Manager
Very good location
Avenida de Greñamora, Urbanización San Blas, 1, Oasis del Sur, Golf del Sur, 38639, Spain|1.28 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Barceló Tenerife: FAQs
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