Alfons Hotel
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 11:00 am |
Pets | Pets not allowed |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Fitness centre
Spa
Front desk 24 hour
More about Alfons Hotel
Alfons Hotel
Located in Ciutadella city centre and only 5 minutes’ walk from the Cathedral, this hotel offers rooms with free Wi-Fi. Air-conditioned rooms at Alfons Hotel feature a TV, a safe-deposit box and a bathroom with free toiletries.
Reviews from 
Couple
UK
Comment: 16 Jun 2026
Stayed in: Jun 2026
Peaceful and calm with lovely staff
What a smashing wee hotel. We had a room on the 1st floor with terrace which was fantastic as we had direct access out onto the courtyard grass area with patio tables and loungers. The hotel is immaculate with modern interiors and a gym with spa. The whole ambience is cool and calm and peaceful and the location is fantastic, only a 2 min walk from the main areas and 5mins from the bus station if you fancy a trip elsewhere. If you are looking for a small, very friendly and peaceful hotel with lovely staff in an amazing location in beautiful Ciutadella this hotel will be for you. We would definitely go back.
Hotel response
Comment: 13 Jul 2026
Dear Mariona,
Thank you so much for your wonderful review and for taking the time to share your experience.
We are delighted to hear that you enjoyed your terrace room and the peaceful atmosphere of the hotel. It's great to know that our location allowed you to explore Ciutadella so easily while still offering a quiet place to relax. We’re also pleased that you appreciated our facilities and the care our team puts into keeping the hotel welcoming and spotless.
Your kind words about our staff mean a great deal to us, and we will be sure to share your compliments with the entire team.
It was a pleasure to have you as our guest, and we look forward to welcoming you back to Alfons Hotel on your next visit to Menorca.
Warm regards,
The Alfons Hotel Team
Thank you so much for your wonderful review and for taking the time to share your experience.
We are delighted to hear that you enjoyed your terrace room and the peaceful atmosphere of the hotel. It's great to know that our location allowed you to explore Ciutadella so easily while still offering a quiet place to relax. We’re also pleased that you appreciated our facilities and the care our team puts into keeping the hotel welcoming and spotless.
Your kind words about our staff mean a great deal to us, and we will be sure to share your compliments with the entire team.
It was a pleasure to have you as our guest, and we look forward to welcoming you back to Alfons Hotel on your next visit to Menorca.
Warm regards,
The Alfons Hotel Team
Couple
UK
Comment: 19 Jul 2026
Bus does not stop outside hotel
Please remember the bus does not drop off outside hotel and walk took us over 10 minutes.
Hotel very clean but bathroom could do with update e.g grouting.
Breakfast disappointing. Could do with fresh tomatoes/mushrooms.
We arrived late morning but room wasn't ready until 3. Place to keep luggage but no guest shower room .
Good location for getting into town but walk to hotel had us doubting if we were in right place as rather run down.
Hotel staff lovely especially cleaners.
No visit from jet2 rep and unable to contact help line..no answer. Even the hotel couldn't get in touch with them.
All in all Ciutadella is a beautiful town but we will choose to book privately next time.
Hotel very clean but bathroom could do with update e.g grouting.
Breakfast disappointing. Could do with fresh tomatoes/mushrooms.
We arrived late morning but room wasn't ready until 3. Place to keep luggage but no guest shower room .
Good location for getting into town but walk to hotel had us doubting if we were in right place as rather run down.
Hotel staff lovely especially cleaners.
No visit from jet2 rep and unable to contact help line..no answer. Even the hotel couldn't get in touch with them.
All in all Ciutadella is a beautiful town but we will choose to book privately next time.
Hotel response
Comment: 3 Aug 2026
Thank you for taking the time to share your detailed feedback following your stay at Alfons Hotel.
We are pleased to hear that you appreciated the cleanliness of the hotel, our convenient location close to the centre of Ciutadella, and especially the kindness of our team. Your compliments to our housekeeping staff will be shared with them, as they will be delighted to know their efforts were appreciated.
We are sorry that some aspects of your stay did not fully meet your expectations. Regarding your room, our standard check-in time is from 3:00 p.m. to ensure every room is prepared to the highest standard for arriving guests. We are glad that we could safely store your luggage while you explored the town.
We also appreciate your comments about the bathroom and the breakfast selection. Guest feedback is invaluable to us, and we will take your suggestions into consideration as we continue to improve our facilities and services.
Regarding the transfer and your experience with the tour operator, we understand how frustrating this must have been. Unfortunately, the bus stop location and communication with the representative are outside our control, although we always do our best to assist our guests whenever possible.
Thank you once again for your comments. We are happy that you enjoyed the beauty of Ciutadella, and we hope you will consider giving us another opportunity to welcome you back to Alfons Hotel in the future.
Kind regards,
Alfons Hotel
We are pleased to hear that you appreciated the cleanliness of the hotel, our convenient location close to the centre of Ciutadella, and especially the kindness of our team. Your compliments to our housekeeping staff will be shared with them, as they will be delighted to know their efforts were appreciated.
We are sorry that some aspects of your stay did not fully meet your expectations. Regarding your room, our standard check-in time is from 3:00 p.m. to ensure every room is prepared to the highest standard for arriving guests. We are glad that we could safely store your luggage while you explored the town.
We also appreciate your comments about the bathroom and the breakfast selection. Guest feedback is invaluable to us, and we will take your suggestions into consideration as we continue to improve our facilities and services.
Regarding the transfer and your experience with the tour operator, we understand how frustrating this must have been. Unfortunately, the bus stop location and communication with the representative are outside our control, although we always do our best to assist our guests whenever possible.
Thank you once again for your comments. We are happy that you enjoyed the beauty of Ciutadella, and we hope you will consider giving us another opportunity to welcome you back to Alfons Hotel in the future.
Kind regards,
Alfons Hotel
Anonymous traveller
Comment: 5 Aug 2026
Stayed in: Jul 2026
Value versus (over-)price was totally off. They really took advantage of high-season pricing.
Group traveller
Comment: 3 Jul 2026
Comfort, quality, and familiarity combined
We spent several days at this hotel with half board. The staff is very friendly, pleasant, and professional, and they make everything easy for you to feel comfortable. The breakfast is a high-quality buffet with fresh ensaimadas. A very quiet and peaceful environment.
Dinners are à la carte and of high quality! Rooms are very clean, cool, and spacious. Definitely worth repeating! Additionally, it has a perfect location near the historic center and bus stops.
Dinners are à la carte and of high quality! Rooms are very clean, cool, and spacious. Definitely worth repeating! Additionally, it has a perfect location near the historic center and bus stops.
Hotel response
Comment: 13 Jul 2026
Estimada Bea,
Muchísimas gracias por compartir una reseña tan detallada sobre vuestra estancia.
Nos llena de satisfacción saber que os sentisteis cómodos desde el primer momento y que el trato de nuestro equipo contribuyó a hacer vuestra experiencia tan agradable. También nos alegra que disfrutarais tanto del desayuno, de las cenas a la carta y de la tranquilidad que caracteriza al hotel.
Es un placer saber que encontrasteis las habitaciones amplias, frescas y muy limpias, y que nuestra ubicación os permitió descubrir Ciutadella con comodidad, tanto por su cercanía al casco histórico como a las paradas de autobús.
Comentarios como el vuestro nos animan a seguir cuidando cada detalle para que quienes nos visitan se sientan como en casa.
Será un placer volver a recibiros cuando regreséis a Menorca.
Un afectuoso saludo,
Equipo de Alfons Hotel
Muchísimas gracias por compartir una reseña tan detallada sobre vuestra estancia.
Nos llena de satisfacción saber que os sentisteis cómodos desde el primer momento y que el trato de nuestro equipo contribuyó a hacer vuestra experiencia tan agradable. También nos alegra que disfrutarais tanto del desayuno, de las cenas a la carta y de la tranquilidad que caracteriza al hotel.
Es un placer saber que encontrasteis las habitaciones amplias, frescas y muy limpias, y que nuestra ubicación os permitió descubrir Ciutadella con comodidad, tanto por su cercanía al casco histórico como a las paradas de autobús.
Comentarios como el vuestro nos animan a seguir cuidando cada detalle para que quienes nos visitan se sientan como en casa.
Será un placer volver a recibiros cuando regreséis a Menorca.
Un afectuoso saludo,
Equipo de Alfons Hotel
Group traveller
Comment: 25 Apr 2026
Stayed in: Apr 2026
Exceptional stay
A hotel to share absolutely an unforgettable stay really for its staff Aina who speaks French very well, Carlos, José, massages wouhaw from Nelly everything was absolutely perfect I recommend this place very close to the center and yet so quiet. Thanks for everything I would come back I hope
Hotel response
Comment: 9 Jun 2026
Bonjour,
Un grand merci pour votre magnifique commentaire et pour avoir partagé votre expérience.
Nous sommes ravis d'apprendre que vous avez passé un séjour d'exception parmi nous et que vous avez particulièrement apprécié l'accueil de notre équipe. Vos aimables mots à l'égard d’Aina, Carlos et José nous touchent beaucoup, et nous ne manquerons pas de leur transmettre votre message.
Nous sommes également heureux que les massages de Nelly aient contribué à rendre votre séjour encore plus mémorable. Savoir que vous avez apprécié à la fois notre emplacement central et le calme de l'hôtel est une grande satisfaction pour nous.
Merci encore pour votre confiance et votre recommandation. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt à l'Alfons Hotel.
Bien cordialement,
L’équipe de l’Alfons Hotel
Un grand merci pour votre magnifique commentaire et pour avoir partagé votre expérience.
Nous sommes ravis d'apprendre que vous avez passé un séjour d'exception parmi nous et que vous avez particulièrement apprécié l'accueil de notre équipe. Vos aimables mots à l'égard d’Aina, Carlos et José nous touchent beaucoup, et nous ne manquerons pas de leur transmettre votre message.
Nous sommes également heureux que les massages de Nelly aient contribué à rendre votre séjour encore plus mémorable. Savoir que vous avez apprécié à la fois notre emplacement central et le calme de l'hôtel est une grande satisfaction pour nous.
Merci encore pour votre confiance et votre recommandation. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt à l'Alfons Hotel.
Bien cordialement,
L’équipe de l’Alfons Hotel
Excellent location
Camí de Maó, 53, Ciutadella, 07760, Spain|0.34 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
11:00 am
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Extra beds are available for an additional charge, depending on the size of the room.
Alfons Hotel: FAQs
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