Hostal Acanto
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Fast facts
Check in from: | 4:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Non-smoking
Pets allowed
Lift
Internet access
Photocopier
More about Hostal Acanto
Hostal Acanto
This comfortable guest house offers heated rooms with a private bathroom, a TV and free Wi-Fi. Located 4 km from the beautiful Burgos Cathedral, the historic centre can be reached by bus in 10 minutes.
Reviews from 
Group traveller
Comment: 28 Apr 2026
Stayed in: Apr 2026
Simple hostel, at a good price
The facilities are fine. There is an elevator and on the first floor there is a microwave to heat whatever you want, as contrary to the information in some places, there is no breakfast service.
The rooms are spacious and comfortable. They have a wardrobe, bedside table and desk. You need more plugs on the table and towel racks in the bathroom.
The mattresses and pillows are comfortable and the cleanliness of both the bathroom and the room, is correct.
It is located on the outskirts of Burgos, but there is a bus stop very close, to go downtown in no time. Nearby parking is scarce and it is difficult to find a place.
The only negative is the treatment of the staff, which without being entirely bad, was a bit "dry and austere". Friendliness shone a little by his absence.
The rooms are spacious and comfortable. They have a wardrobe, bedside table and desk. You need more plugs on the table and towel racks in the bathroom.
The mattresses and pillows are comfortable and the cleanliness of both the bathroom and the room, is correct.
It is located on the outskirts of Burgos, but there is a bus stop very close, to go downtown in no time. Nearby parking is scarce and it is difficult to find a place.
The only negative is the treatment of the staff, which without being entirely bad, was a bit "dry and austere". Friendliness shone a little by his absence.
Business traveller
Comment: 29 Oct 2025
Stayed in: Sep 2025
Worst experience, paying and not letting you in.
Very bad experience with Hostal Acanto. On September 29 by 3 people charged us 138 € and did not let us go to sleep. At mid-afternoon we were charged by card, even advising them of our arrival, and 3 unanswered calls, when we arrived there was no one to open us, being musicians we came from a concert trip, it was not even midnight and we were literally left on the street. We have asked them several times to return what they charged us on the card and they refuse to do so. It's a scam to keep someone else's money.
If we had read the reviews of Hostal Acanto we would not have made the reservation, there are many and very bad reviews like : “The worst of the worst”, “Your beds are taken away and you sleep on the floor” (literally) “The hostel is very careless”, “Lousy cleanliness, worse care”. These types of establishments had to be punished, so we will file a claim sheet with the Junta de Castilla y León, for offering a bad Service, poor care and no scruple, for an ill-treatment charge what a Hotel is worth in conditions. Negative also because of the image offered to tourism in Burgos.
If we had read the reviews of Hostal Acanto we would not have made the reservation, there are many and very bad reviews like : “The worst of the worst”, “Your beds are taken away and you sleep on the floor” (literally) “The hostel is very careless”, “Lousy cleanliness, worse care”. These types of establishments had to be punished, so we will file a claim sheet with the Junta de Castilla y León, for offering a bad Service, poor care and no scruple, for an ill-treatment charge what a Hotel is worth in conditions. Negative also because of the image offered to tourism in Burgos.
Couple
Comment: 8 Jun 2025
Stayed in: Jun 2025
LO PEOR DE LO PEOR
Never in my life have we been able to sleep worse than in this hostel. We had made the reservation with the other hostel they have and went to collect the keys. The receptionist gave us a room with 4 bunk beds being two people and we refused. We had selected double bed. He told us that this hostel had it already complete (even though we had our reservation) and offered us a double bed in this hostel that was "newer" (text words).
When we went up to the second floor we found a pack of children all over the hall. We were surrounded by children and teenagers with their teachers. The worst is when night came. They all started running down the halls, leaving all the rooms and slamming them. They knocked on our door and even opened the door on one of the occasions. In the next room there were 5 children all laughing and giving for cu....lo. Knocking on the door, running, screaming. It was 12 at night and the party was still going on. The teachers who went with them did nothing.
The receptionist had left at 23:00 knowing the brown that left us and that we were taking our dog that we had told her was afraid of people. All the blame lies with this receptionist who should have put us elsewhere or directly would have slept better on the street if she had warned me that we were going to be surrounded by a pack of spoiled, silly children, who had gone to sing in a chorale. I also don't understand that a hostel has no receptionist all night. If this kind of thing happens and you don't call the police, you have to stay with anarchy all night long.
We came from a long trip and needed to rest, like anyone who pays 55€. We weren't busy even though you were busy with them. After not sleeping in 24 hours and having to take a car again, I left that hostel as if I had left an after.
Cleanliness: there was hardly any paper in the room. Hand soap was missing and the shower was with water. There were barely any towels. The mirror looks like it was cleaned by a 5-year-old. And there was a piece of potato dissected in a corner of the table. Come on, they haven't cleaned up for a long time. The room overlooked a room with two washing machines and a rooftop.
We're not coming back, and I hope you'll be closed down soon.
When we went up to the second floor we found a pack of children all over the hall. We were surrounded by children and teenagers with their teachers. The worst is when night came. They all started running down the halls, leaving all the rooms and slamming them. They knocked on our door and even opened the door on one of the occasions. In the next room there were 5 children all laughing and giving for cu....lo. Knocking on the door, running, screaming. It was 12 at night and the party was still going on. The teachers who went with them did nothing.
The receptionist had left at 23:00 knowing the brown that left us and that we were taking our dog that we had told her was afraid of people. All the blame lies with this receptionist who should have put us elsewhere or directly would have slept better on the street if she had warned me that we were going to be surrounded by a pack of spoiled, silly children, who had gone to sing in a chorale. I also don't understand that a hostel has no receptionist all night. If this kind of thing happens and you don't call the police, you have to stay with anarchy all night long.
We came from a long trip and needed to rest, like anyone who pays 55€. We weren't busy even though you were busy with them. After not sleeping in 24 hours and having to take a car again, I left that hostel as if I had left an after.
Cleanliness: there was hardly any paper in the room. Hand soap was missing and the shower was with water. There were barely any towels. The mirror looks like it was cleaned by a 5-year-old. And there was a piece of potato dissected in a corner of the table. Come on, they haven't cleaned up for a long time. The room overlooked a room with two washing machines and a rooftop.
We're not coming back, and I hope you'll be closed down soon.
Couple
Comment: 7 Mar 2025
Stayed in: Feb 2025
Extramural Burgos
We ended up at this hostel a bit by chance as there had been an error with booking another accommodation. To find it in extremis, it was not a bad experience. The room and bathroom were clean and the staff was friendly. The bad thing is the location, as it is quite far from the center of Burgos. All in all, there is a bus next to the hotel that takes you downtown in no time.
Family traveller
Comment: 26 Aug 2023
Stayed in: Aug 2023
Hostel on the outskirts, quiet area, modern and comfortable
The hostel is located about 3 km from the center, in a quiet and new area. Spacious room, beds, desk with TV, large closet and bathroom with shower. Very comfortable mattress and pillow. Hostel and room decoration, modern.
It is announced on their website that breakfast is included, but this is no longer the case.
Yes I recommend it.
It is announced on their website that breakfast is included, but this is no longer the case.
Yes I recommend it.
Location
Calle Vitoria 261, esquina Esteban Sáez Alvarado 3 bajo, Burgos, 09007, Spain|3.35 km from city centre
Check in and check out
Check in from:
4:00 pm
Check out before:
12:00 pm
Good to know
Pets allowed free of charge
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Hostal Acanto: FAQs
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