Sol y Sombra
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Fast facts
Check in from: | 1:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Front desk 24 hour
Restaurant
More about Sol y Sombra
Sol y Sombra
Offering an outdoor swimming pool and buffet restaurant, Sol y Sombra is just 1 km from Benidorm’s Poniente Beach. Flat-screen TVs feature in each of the hotel’s contemporary-style rooms.
Reviews from 
Family traveller
Comment: 19 Jul 2026
I recommend it and would return
The buffet is very good, the location is not bad, I do recommend it and would return.. nearby there are. Many beach bars on the way. The beach..
Hotel response
Comment: 20 Jul 2026
Estimada silvivalles,
Le agradecemos sinceramente su valoración y nos complace saber que disfrutó del buffet y de nuestra ubicación.
Nos alegra que su experiencia haya sido recomendable y que considere regresar. Nuestro equipo trabaja para ofrecer estancias cómodas y bien situadas.
Será un placer darle la bienvenida nuevamente en su próxima visita.
Atentamente,
Director General Sol y Sombra
Le agradecemos sinceramente su valoración y nos complace saber que disfrutó del buffet y de nuestra ubicación.
Nos alegra que su experiencia haya sido recomendable y que considere regresar. Nuestro equipo trabaja para ofrecer estancias cómodas y bien situadas.
Será un placer darle la bienvenida nuevamente en su próxima visita.
Atentamente,
Director General Sol y Sombra
Couple
Comment: 14 Jul 2026
Bad experience, I do not recommend it.
I had been there about 3 times before the renovation and liked it a lot. Now it has been renovated for years. The room is spacious. Spacious terrace. Good cleanliness. Air conditioning very low. There is no refrigerator like in other places. It can be rented. I had never seen that before. It lacks a shower instead of a bathtub. It is difficult for elderly people and those with reduced mobility to enter. There is not even a handle to hold onto. Food from fair to poor.
Hotel response
Comment: 17 Jul 2026
Estimada Rocio G,
Gracias por tomarte el tiempo de compartir tu experiencia y por elegirnos de nuevo tras la reforma. Valoramos que destaques el espacio de la habitación, la terraza y la limpieza.
Sentimos que algunos aspectos no hayan estado a la altura de lo que esperabas. Entendemos lo importante que es contar con equipamientos prácticos, confort térmico adecuado y opciones de baño cómodas para todos los perfiles de huéspedes.
Nuestro objetivo es que cada estancia resulte cómoda y agradable de principio a fin, con un servicio atento y una oferta gastronómica que acompañe. Lamentamos no haber transmitido esa sensación en esta ocasión.
Ojalá tengamos la oportunidad de darte la bienvenida nuevamente y ofrecerte una experiencia más alineada con nuestros estándares.
Un saludo,
Director General Sol y Sombra
Gracias por tomarte el tiempo de compartir tu experiencia y por elegirnos de nuevo tras la reforma. Valoramos que destaques el espacio de la habitación, la terraza y la limpieza.
Sentimos que algunos aspectos no hayan estado a la altura de lo que esperabas. Entendemos lo importante que es contar con equipamientos prácticos, confort térmico adecuado y opciones de baño cómodas para todos los perfiles de huéspedes.
Nuestro objetivo es que cada estancia resulte cómoda y agradable de principio a fin, con un servicio atento y una oferta gastronómica que acompañe. Lamentamos no haber transmitido esa sensación en esta ocasión.
Ojalá tengamos la oportunidad de darte la bienvenida nuevamente y ofrecerte una experiencia más alineada con nuestros estándares.
Un saludo,
Director General Sol y Sombra
Couple
Comment: 5 Jul 2026
100% recommended.
We always go to the same hotel. There must be a reason for that. This year it was June-July, but if we can get away, we will return in September as always.
Hotel response
Comment: 6 Jul 2026
¡Hola esg19781978!
Mil gracias por tu fidelidad. Nos hace mucha ilusión saber que seguís eligiéndonos año tras año.
Aquí os esperamos en septiembre para otra estancia estupenda. ¡Será un placer recibiros de nuevo!
Un saludo,
Director General Sol y Sombra
Mil gracias por tu fidelidad. Nos hace mucha ilusión saber que seguís eligiéndonos año tras año.
Aquí os esperamos en septiembre para otra estancia estupenda. ¡Será un placer recibiros de nuevo!
Un saludo,
Director General Sol y Sombra
Couple
Comment: 7 Jun 2026
Stayed in: Jun 2026
Very bad experience
Hotel very poorly organized spaces old and very pigs .. rooms without conditions and food very poor and no quality
Hotel response
Comment: 8 Jun 2026
Estimado(a) Luis_Cardoso2,
Lamentamos que a tua experiência não tenha correspondido às expectativas. Valorizamos muito o teu feedback e compreendemos como é importante encontrar conforto, limpeza e qualidade durante a estadia.
O nosso objetivo é proporcionar um ambiente acolhedor, bem cuidado e com serviços consistentes, desde os quartos à oferta de restauração. A tua partilha ajuda-nos a reforçar o foco nesses padrões elevados.
Parece-nos, no mínimo, curioso que, tendo-lhe sido atribuído um quarto com terraço, continue a dedicar-se a escrever várias críticas em vez de se dirigir à Receção caso necessite de algum pedido ou assistência adicional.
Agradecemos o tempo que dedicaste a avaliar-nos. Esperamos ter a oportunidade de te receber novamente para uma experiência mais alinhada com o que procuramos oferecer.
Cumprimentos,
Director General Sol y Sombra
Lamentamos que a tua experiência não tenha correspondido às expectativas. Valorizamos muito o teu feedback e compreendemos como é importante encontrar conforto, limpeza e qualidade durante a estadia.
O nosso objetivo é proporcionar um ambiente acolhedor, bem cuidado e com serviços consistentes, desde os quartos à oferta de restauração. A tua partilha ajuda-nos a reforçar o foco nesses padrões elevados.
Parece-nos, no mínimo, curioso que, tendo-lhe sido atribuído um quarto com terraço, continue a dedicar-se a escrever várias críticas em vez de se dirigir à Receção caso necessite de algum pedido ou assistência adicional.
Agradecemos o tempo que dedicaste a avaliar-nos. Esperamos ter a oportunidade de te receber novamente para uma experiência mais alinhada com o que procuramos oferecer.
Cumprimentos,
Director General Sol y Sombra
Family traveller
Comment: 29 Apr 2026
Stayed in: Apr 2026
Would not recommend!!
We travelled here for 1 night for my Daughter's Birthday as we wanted her to experience the other side of Benidorm, as we heard the old town was much better. Unfortunately we were very disappointed with the hotel/ room. Given the price we paid (€96) for the night, we could've stayed in a more modern hotel, in a better location and more importantly with a nicer room. The room was very outdated, compared to the modern reception area. The room was also noisy, it felt as if we were staying in the workers quarters. We had no terrace or balcony, instead a small window which faced a brick wall. The bathroom ceiling had a large patch of black mould (the size of a dinner plate). The air-conditioning did not work and the mains switch for this was hanging off the wall. With the small window facing a brick wall this provided little to no ventilation (likely the cause of the black mould, which is hazardous to health). We had a Quadruple room, which was big enough for our family of x3, however the lack of facilities made it extremely difficult. Apart from the plug socket that the tv was plugged into, there was only x1 other single plug socket next to the door. This made it difficult, basically impissible to charge devises for x3 people or to use other electrical equipment. There was a severe lack of simple facilities in the room such as tea/coffee making, the hair and body dispenser in the bathroom was full of water rather than soap, there were no hooks to hang your clothes whilst changing in the bathroom for privacy, so clothes had to go on the floor. There were reading lights above the x2 double beds but only x1 worked. The breakfast wasnt the best, we had to leave and eat elsewhere, we didnt expect much anyway given the dissatisfaction of the room but it would've been nice to have had a nice breakfast after an awful night's sleep, because of the room temp and noise. I would not recommend this hotel at all. The only good thing about this is x2 pools. However one is shaded on the ground floor and there's a plunge pool on the rooftop, which was lovely and a great little suntrap. Unfortunately we didnt use this as we couldnt wait to leave. This hotel left a bitter taste and we likely would return to the Old Town again because of it.
Hotel response
Comment: 1 May 2026
Dear kate9512,
Thank you for taking the time to share such detailed feedback about your recent stay. We are truly sorry to learn that your experience fell short of expectations, especially during a celebratory visit, and we understand how disappointing that must have been.
Your comments about the room’s condition, comfort, and overall setup are taken to heart. We aim to provide well-maintained, welcoming accommodations that align with the impression set by our public spaces, and it is disheartening to hear that this was not your experience.
We also regret that noise, temperature, and ventilation affected your rest. A peaceful, comfortable night’s sleep is central to the stay we strive to deliver, and we recognize how important this is for families.
Feedback regarding in-room amenities, lighting, and electrical access is appreciated. Our goal is to ensure that guests have the everyday conveniences they need, and we value insights that help us better meet those expectations.
We are equally sorry that breakfast did not meet your preferences. We aim to start each day on a positive note with a satisfying selection and attentive service, and we regret that this aspect did not enhance your stay.
It is encouraging to hear you enjoyed the rooftop plunge pool and found it to be a pleasant spot. We are glad this element added a bright moment to your visit despite the overall disappointments.
Thank you again for sharing your perspective. We remain committed to providing comfortable accommodations, thoughtful amenities, and warm hospitality, and we hope we may have another opportunity to better serve you in the future.
Best regards,
Director General Sol y Sombra
Thank you for taking the time to share such detailed feedback about your recent stay. We are truly sorry to learn that your experience fell short of expectations, especially during a celebratory visit, and we understand how disappointing that must have been.
Your comments about the room’s condition, comfort, and overall setup are taken to heart. We aim to provide well-maintained, welcoming accommodations that align with the impression set by our public spaces, and it is disheartening to hear that this was not your experience.
We also regret that noise, temperature, and ventilation affected your rest. A peaceful, comfortable night’s sleep is central to the stay we strive to deliver, and we recognize how important this is for families.
Feedback regarding in-room amenities, lighting, and electrical access is appreciated. Our goal is to ensure that guests have the everyday conveniences they need, and we value insights that help us better meet those expectations.
We are equally sorry that breakfast did not meet your preferences. We aim to start each day on a positive note with a satisfying selection and attentive service, and we regret that this aspect did not enhance your stay.
It is encouraging to hear you enjoyed the rooftop plunge pool and found it to be a pleasant spot. We are glad this element added a bright moment to your visit despite the overall disappointments.
Thank you again for sharing your perspective. We remain committed to providing comfortable accommodations, thoughtful amenities, and warm hospitality, and we hope we may have another opportunity to better serve you in the future.
Best regards,
Director General Sol y Sombra
Location
Florida, 3, Benidorm, 03502, Spain|0.8 km from city centre
Check in and check out
Check in from:
1:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Please contact the hotel for details about adding extra beds.
Sol y Sombra: FAQs
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