Maison Royale

Name: Maison Royale
Address: Kneza Mihaila 52, Stari Grad, 11000, Serbia, Stari Grad, Belgrade, 11000, Serbia

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Fast facts

Check in from:	2:00 pm
Check out before:	12:00 pm
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Front desk 24 hour

Restaurant

More about Maison Royale

Maison Royale

Maison Royale is set on vibrant Knez Mihailova Street, Belgrade’s most impressive pedestrian street and shopping zone, next to newest Shopping center Rajiceva and close to city’s oldest historical sites like Belgrade Fortress and Kalemegdan Park.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 21 Jun 2026

Stayed in: Jun 2026

The beds were far too hard. The showers need renovating. There were holes in the ceiling, and the water pressure was poor. The staff were absolutely fantastic and definitely helped improve the overall rating. However, the night staff need to learn English. There was quite a bit of noise from the street, but that’s to be expected when you book accommodation right in the heart of the action.

Anonymous traveller

Comment: 21 Jun 2026

Stayed in: Jun 2026

Wonderful location in the heart of the pedestrian area of Belgrade.
Just be mindful if you have big or heavy luggage, there is no elevator at the hotel.
Staff was super nice and helpful in giving us indications to come from the airport and arranging for a driver to take us when departing.

Anonymous traveller

Comment: 24 Apr 2026

Stayed in: Apr 2026

After a long and exhausting journey, we finally arrived at the hotel around 1 AM due to a delayed flight. Unfortunately, the experience at reception was extremely disappointing. The older woman at the front desk was incredibly rude and claimed she could not find our reservation under my name. Even after I clearly showed her the confirmed reservation on my phone, she refused to acknowledge it and acted as though the situation was entirely our problem, seeming fully prepared to turn us away.
After some difficult back and forth, I asked if there were any rooms available for the night. Clearly annoyed and rolling her eyes, she said there was only one room left and made us pay for it again, even though the reservation had already been fully paid through Expedia. Thankfully, Expedia’s customer service was very helpful and managed to get one of the charges refunded the next day.
Sadly, the receptionist’s behavior left a very bitter impression on us. She was by far the rudest hotel employee I have ever encountered, and honestly one of the rudest people I’ve ever met. Communication was also difficult because she spoke very little English, though enough to make us feel completely unwelcome. It completely ruined our first impression of Belgrade.
It’s unfortunate because the hotel itself is actually very nice — the rooms are comfortable and the location is excellent, right in downtown.
However, the hotel seriously needs to reevaluate its night shift front desk staff.

Anonymous traveller

Comment: 6 Apr 2026

Stayed in: Apr 2026

This hotel is located right next to shops and restaurants. Very convenient. However it doesn’t have elevator. If you call a taxi you have to meet the driver about a block away as the car is unable to drive up to the entrance.

Anonymous traveller

Comment: 21 Mar 2026

Stayed in: Mar 2026

There is no elemantır on the building. Location is perfect , clean room , breakfast was amazing.