Hotel St. Bruno
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Fast facts
Check in from: | 4:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets allowed with an extra charge |
Amenities
More about Hotel St. Bruno
Hotel St. Bruno
The 4-star Hotel St. Bruno is located in Giżycko, at the Łuczański Canal and next to the swing bridge. It offers free access to a swimming pool, spa pool and a sauna. Free Wi-Fi is provided. All air-conditioned rooms at the St.
Comment: 1 Sep 2026
Stayed in: Sep 2026
An outstanding experience!
The hotel itself is beautiful, and the location, superb. The beds and room and comfortable and delightfully appointed. Breakfast is generous and tasty
But what sets St Bruno apart from the rest is the staff. Patient, helpful and funny, they were considerate and kind, and very generous with their time. We wish we could take some of them with us on the rest of our holiday!
Comment: 16 Mar 2026
Stayed in: Mar 2026
Unimaginable dirt in the pool area.
There was no response from the hotel after the issue was reported.
Hotel response
Comment: 21 Mar 2026
I understand your feelings and respect your right to your opinion.
I read your message upon arriving at work yesterday and immediately contacted the other managers to verify the mentioned issues.
I sincerely apologize for the delay in responding. However, I wanted to return to you with a full range of information. After receiving your message, our team began an additional inspection of the leisure area, which started yesterday and is still ongoing.
Thanks to this, we know that the natural limestone travertine tiles visible in the photos acquire a characteristic hue and texture after prolonged exposure to water. Of course, the dust collected on the ventilation grille is indisputable and has been promptly removed. Some things definitely look worse in photos, especially in close-up.
Our team emphasizes positive relationships and numerous interactions between the team and guests. Because of this, I know you spoke with the Front Office Manager and received a personal apology from her. Shortly thereafter, the same manager inspected the pool. At the end of your stay, when your companion was asked about their feelings regarding the stay, they stated they were positive.
Today, our technicians entered the pool to address the discoloration caused by pool chemicals on its delicate surface.I am truly sorry that your expectations for a relaxing time at Zamek Giżycki were not met due to issues in the pool area.
I appreciate your direct contact and openness in communication, as our team greatly hopes for your return in the future.The cleanliness of our pool is extremely important and one of our fundamental concerns.
We strive to maintain high standards in cleanliness and guest service.
Best regards,
Kamil Świderski - Guest Experience Specialist
Comment: 8 May 2026
Stayed in: May 2026
Comment: 29 Apr 2026
Stayed in: Apr 2026
Comment: 1 May 2025
Stayed in: Apr 2025
Excellent location
Świętego Brunona 1, Giżycko, 11-500, Poland|0.44 km from city centre
Check in and check out
Check in from:
4:00 pm
Check out before:
12:00 pm
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.