Sugarland Hotel
+ 57
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Fast facts
Check in from: | 2:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Front desk 24 hour
More about Sugarland Hotel
Sugarland Hotel
Located in Bacolod, Sugarland Hotel provides a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. Guests can chill out in the indoor pool. Bacolod-Silay Airport is 23 km away.
Reviews from 
Couple
Comment: 2 Sep 2026
Stayed in: Sep 2026
Hospitable
Food was sumptious. Room was clean and well maintained. Noise was minimal. Front desk and crew were approachable.
Couple
Comment: 23 Aug 2026
Stayed in: Aug 2026
Amazing Ambience
The hotel has a zen and serene vibe, perfect for relaxing and unwinding. love the plants and flowers around the hotel, they make the place even more beautiful. The food is really good too, and the receptionists are super friendly and accommodating especially therese and also to the tall girl. Overall, we had a really nice and comfortable stay. Definitely a place I’d recommend!
Hotel response
Comment: 29 Aug 2026
Dear Paulapiago097,
Thank you for spending some time with us.
We’re glad you felt the quiet, zen and serene side of the hotel. The plants, the flowers, and the little spaces around the property are there to give the place a slower rhythm, so it’s nice to know that you noticed them and that they made your stay more relaxing.
And thank you for remembering Therese and our team at the reception. We’ll be happy to pass your kind words along to them.
Most of all, we’re glad you were comfortable, enjoyed the food, and left with good memories. We hope the next time you’re here, you’ll find the same sense of calm waiting for you.
Warm regards,
Regina Guanco
Operations Manager
Thank you for spending some time with us.
We’re glad you felt the quiet, zen and serene side of the hotel. The plants, the flowers, and the little spaces around the property are there to give the place a slower rhythm, so it’s nice to know that you noticed them and that they made your stay more relaxing.
And thank you for remembering Therese and our team at the reception. We’ll be happy to pass your kind words along to them.
Most of all, we’re glad you were comfortable, enjoyed the food, and left with good memories. We hope the next time you’re here, you’ll find the same sense of calm waiting for you.
Warm regards,
Regina Guanco
Operations Manager
Family traveller
Comment: 23 Aug 2026
Stayed in: Aug 2026
A gem of the Philippines
Sugarland truly is a gem! flew all the way to the Philippines to visit my wife and spend time with our family, and she made the perfect choice in choosing this hotel.
From the moment we arrived, we experienced genuine Filipino warmth and hospitality from the staff. Our room was clean, and comfortable, and the food was absolutely delicious. A special thank you to the lady at the desk Dane, who definitely made our stay special. On our second night I requested a room closer to my family, and she quickly arranged for our rooms to be closer together so we could stay near each other. The entire conversation with her was very smooth. She was eloquent and genuinely kind. She even volunteered to take a family photo for us, a simple gesture that became a wonderful memory of our trip. The warmth, kindness, and genuine hospitality we experienced from all the hotel staff made us feel right at home. My family and I honestly had an incredible stay. Everything went beyond our expectations, and the entire experience was truly remarkable. From the delicious food and beautiful, comfortable rooms to the outstanding service and genuine Filipino hospitality, there was so much to appreciate. The Philippines has always been special to us, but experiences like this make us appreciate and love the country even more. We will definitely be coming back to Sugarland on our next visit.
From the moment we arrived, we experienced genuine Filipino warmth and hospitality from the staff. Our room was clean, and comfortable, and the food was absolutely delicious. A special thank you to the lady at the desk Dane, who definitely made our stay special. On our second night I requested a room closer to my family, and she quickly arranged for our rooms to be closer together so we could stay near each other. The entire conversation with her was very smooth. She was eloquent and genuinely kind. She even volunteered to take a family photo for us, a simple gesture that became a wonderful memory of our trip. The warmth, kindness, and genuine hospitality we experienced from all the hotel staff made us feel right at home. My family and I honestly had an incredible stay. Everything went beyond our expectations, and the entire experience was truly remarkable. From the delicious food and beautiful, comfortable rooms to the outstanding service and genuine Filipino hospitality, there was so much to appreciate. The Philippines has always been special to us, but experiences like this make us appreciate and love the country even more. We will definitely be coming back to Sugarland on our next visit.
Hotel response
Comment: 29 Aug 2026
Dear kevmichael75,
Thank you so much for this wonderful review and for choosing Sugarland Hotel for such a special family visit. It means a great deal to us to know that your stay became part of a memorable trip with your wife and family.
I’m especially happy to hear about your experience with Dane. The small things, helping bring your rooms closer and taking a family photo can sometimes become the moments we remember most. I’ll be sure to share your kind words with her and the rest of the team.
Thank you for recognizing the warmth and hospitality of our staff. We’re grateful that you felt at home with us. It was our pleasure to have you and your family here, and we’ll look forward to welcoming you back to Sugarland on your next visit to the Philippines.
Wishing you and your family many more good memories together. See you again soon.
Warm regards,
Regina Guanco
Operations Manager
Thank you so much for this wonderful review and for choosing Sugarland Hotel for such a special family visit. It means a great deal to us to know that your stay became part of a memorable trip with your wife and family.
I’m especially happy to hear about your experience with Dane. The small things, helping bring your rooms closer and taking a family photo can sometimes become the moments we remember most. I’ll be sure to share your kind words with her and the rest of the team.
Thank you for recognizing the warmth and hospitality of our staff. We’re grateful that you felt at home with us. It was our pleasure to have you and your family here, and we’ll look forward to welcoming you back to Sugarland on your next visit to the Philippines.
Wishing you and your family many more good memories together. See you again soon.
Warm regards,
Regina Guanco
Operations Manager
Family traveller
Comment: 17 Aug 2026
Stayed in: Aug 2026
The best hotel in Bacolod
My family has loved Sugarland Hotel for years, and we’ve always celebrated our special events there. No one can beat Sugarland Hotel when it comes to food. It’s still truly top-tier. No wonder every event and party becomes memorable and successful. I’ve always loved their rooms, too. They’re so homey, stylish, and comfortable. I was also so happy to see Therese and Dane again at the reception. These two amazing ladies were the only ones who were very accommodating and friendly to us during our batch Christmas party back in December 2024. And now, almost two years later, when I came back, they’re still the same sweet, humble ladies. Sugarland Hotel has always been one of the best and a true legend in Bacolod.
Hotel response
Comment: 18 Aug 2026
Dear LeslieCortez1965,
Thank you for this beautiful review, Ms. Leslie. Some words stay with you, and yours did.
Knowing that Sugarland Hotel has been part of your family’s celebrations over the years is something we treasure. And hearing that the food, the rooms, and most especially our people continue to make you feel at home means more than we can say.
We are happy that Therese and Dane welcomed you with the same warmth you remembered. It’s wonderful when a familiar face can make a return visit feel like coming home.
Thank you for allowing Sugarland Hotel to be part of your family’s memories. We look forward to creating many more with you.
Warm regards,
Regina Guanco
Operations Manager
Thank you for this beautiful review, Ms. Leslie. Some words stay with you, and yours did.
Knowing that Sugarland Hotel has been part of your family’s celebrations over the years is something we treasure. And hearing that the food, the rooms, and most especially our people continue to make you feel at home means more than we can say.
We are happy that Therese and Dane welcomed you with the same warmth you remembered. It’s wonderful when a familiar face can make a return visit feel like coming home.
Thank you for allowing Sugarland Hotel to be part of your family’s memories. We look forward to creating many more with you.
Warm regards,
Regina Guanco
Operations Manager
Family traveller
Comment: 9 Aug 2026
Loved the stay so much that you left wishing you could have booked it for a longer duration.
Our stay at Sugar Land was absolutely wonderful, but it was Dani who truly made our experience unforgettable with her exceptional, standout hospitality. While everyone was welcoming—including Krhyza, who was also incredibly accommodating—Dani went above and beyond to make us feel at home, prompting us to wish we could have extended our stay much longer. We are already looking forward to returning to Sugar Land, largely thanks to the phenomenal service and warmth Dani provided throughout our visit! We stayed at room 222. The room is very beautiful! Perfect
Hotel response
Comment: 15 Aug 2026
Dear 425dexterh,
Thank you for your heartfelt message. We appreciate your kind words.
There’s something very special about knowing that a place you stayed in became more than just a room for a few nights. We are so glad Room 222 gave you a beautiful space to rest, but even more grateful that you felt cared for while you were here.
Your words about Dani, Krhyza, and the warmth you felt at Sugarland Hotel mean so much. We may welcome many guests, but every now and then, someone leaves a little memory behind that we carry with us.
We hope you come back someday. And when you do, perhaps Room 222 will still be waiting for you. Until then, we wish you many beautiful journeys ahead.
Warm regards,
Regina Guanco
Operations Manager
Thank you for your heartfelt message. We appreciate your kind words.
There’s something very special about knowing that a place you stayed in became more than just a room for a few nights. We are so glad Room 222 gave you a beautiful space to rest, but even more grateful that you felt cared for while you were here.
Your words about Dani, Krhyza, and the warmth you felt at Sugarland Hotel mean so much. We may welcome many guests, but every now and then, someone leaves a little memory behind that we carry with us.
We hope you come back someday. And when you do, perhaps Room 222 will still be waiting for you. Until then, we wish you many beautiful journeys ahead.
Warm regards,
Regina Guanco
Operations Manager
Location
Araneta Street, Araneta Ave, Negros Occidental, Bacolod, 6100, Philippines|2.76 km from city centre
Check in and check out
Check in from:
2:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
In compliance with Philippine Executive Order 26 passed by the national government, smoking is now strictly prohibited within all public and enclosed spaces. This includes restaurants, function spaces, and guest rooms on all floors.
Please contact the hotel for details about adding extra beds.
Sugarland Hotel: FAQs
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