W Amsterdam

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Fast facts

Check in from:
3:00 pm
Check out before:
12:00 pm
Pets
Pets allowed with an extra charge

Amenities

Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa

W Amsterdam: reviews

Reviews from
Hotels.comExpediaTrip.comTripadvisor
Mentioned by travellers
Couple

Comment: 21 Apr 2026

Stayed in: Apr 2026

Unforgettable stay - Amazing team. That’s signature W!

We came to Amsterdam to celebrate our anniversary and, as loyal Marriott guests and true W lovers, W Amsterdam was our first choice. From the moment we arrived, everything felt like a wow. The room setup, the upgrade, the welcome — flawless. Huge thanks to W Insiders Melanie & Ignacia for making it extra special. We truly felt at home, away from home. Special appreciation to GM Mr. Oliver Kesseler for his warm and gracious touch.
The location is unbeatable — right in the heart of the city, surrounded by stylish cafés, great restaurants, shopping spots, and designer boutiques. Everything is within walking distance, including Central Station, and the tram is just steps away, making our stay incredibly convenient.
For our anniversary dinner, we chose The Duchess, located in the Bank building where we stayed — and it was just as exceptional. The team was incredibly welcoming and professional, the food was delicious, and the chocolate bomb was an unforgettable finale.
An unforgettable stay — we’ll definitely be back very soon. W Amsterdam team — you turned our anniversary into a full-on wow moment. Thank you ✨

Hotel response

Comment: 23 Apr 2026

Dear narutigli,
Thank you for such a heartfelt and glowing review !
We are truly honored that you chose W Amsterdam to celebrate such a special occasion as your anniversary, and even more grateful for your loyalty to Marriott and your love for the W brand.
It brings us immense joy to know that from arrival to departure, your experience felt flawless. from the room setup and upgrade to the welcome touches that made you feel at home, away from home. Your kind words for our W Insiders, Melanie and Ignacia, will absolutely be shared, and they will be thrilled to know they helped create unforgettable moments for you.
Thank you as well for recognizing Mr. Oliver Kesseler, whose genuine care and attention truly reflect the spirit of our team. We are delighted that you enjoyed our unbeatable central location and that celebrating your anniversary at The Duchess was a highlight, especially ending the evening with our signature chocolate bomb.
Your closing words truly mean the world to us. Creating “full‑on wow moments” is exactly what we strive for, and we cannot wait to welcome you back very soon for another unforgettable stay.
Warm regards,
Apolline
Duty Manager
Anonymous traveller

Comment: 29 May 2026

Stayed in: May 2026

Really nice place but their policies are whacked. Just a little too strict about things like, you can’t have your phone with you swimming in the pool — what you have wear by pool. You’re staying in the hotel but you have to reservations for breakfast, lunch and dinner. Party of 8 for dinner and they give you a preset menu for $109 per person minimum even for 10 year old kids. Not impressed. Drink menu is was ok! Beautiful views, great rooms, nice staff.
Anonymous traveller

Comment: 4 May 2026

Stayed in: Apr 2026

Rex (waiter) and Zoe (reception) was superb. Great breakfast, with industry-bad scrambled eggs. Nice spa, but staff should empty trash bins and keep up to standard.
But overall VERY NICE. Will return.
Couple

US

Comment: 20 Apr 2026

Stayed in: Apr 2026

Difficult Check In process and poorly trained staff

Our Check in experience was horrendous. The initial person we dealt with was very poorly trained and gave us misinformation. The hotel is undergoing renovations and is a bit of mess. The management staff is attentive and our issues were resolved but it took quite some time for a resolution to occur.
The "lounge" on the top floor is not worth the effort. The staff is officious and getting a drink takes quite some time. However, the view is quite nice.
The hotel breakfast is terrific, and the morning staff couldn't be more attentive and pleasant.

Hotel response

Comment: 23 Apr 2026

Dear KateR41,
Thank you for taking the time to share such detailed feedback regarding your recent stay with us. We truly regret that your arrival experience was not as smooth or welcoming as it should have been. First impressions matter greatly, and we sincerely apologize for the misinformation and frustration you encountered during check‑in. While we are glad to hear that our management team was ultimately able to resolve your concerns, we regret that this took longer than expected.
We would like to kindly clarify that the hotel is not currently undergoing renovations. We also appreciate your candid comments regarding the rooftop lounge. While we are pleased that you enjoyed the view, we regret that the service did not meet expectations, and your feedback has been shared with the relevant team for review and improvement.
On a more positive note, we are delighted to hear that you enjoyed our breakfast offering and that our morning team made you feel well cared for. Your kind words will certainly be shared with them, as they take great pride in delivering attentive and warm service.
Thank you again for your feedback, which we value greatly as it helps us improve. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience.
Warm regards,
Apolline
Duty Manager
Family traveller

Comment: 17 Apr 2026

Stayed in: Mar 2026

Bad experience, highly not recommended

Awful hotel. Rooms are designed super weird, zero thought put into anything. Service is bad from front desk, management, and housekeeping. Front desk offers to email invoice instead of print, and then never emails it, and they don’t upload it to view in the Bonvoy app. They don’t award Bonvoy points properly and then block your email address when you inquire about missing points. Only positive is the room service and breakfast people are great. But I don’t recommend this hotel. Much better options for much lower prices nearby.

Hotel response

Comment: 23 Apr 2026

Dear T6656ABandrewc,
Thank you for taking the time to share your feedback. We are truly sorry to read about your disappointment and that your experience with us did not meet your expectations. This is certainly not the level of service or attention we strive to deliver, and we regret the frustration this caused during your stay.
Your comments regarding room design, service interactions, invoicing, and Bonvoy points handling are taken very seriously. These matters have been shared with our management team, as they highlight areas where we must improve to better support our guests before, during, and after their stay.
We are pleased to hear that you had a positive experience with our room service and breakfast teams, and we sincerely thank you for recognizing their efforts.
We would truly appreciate the opportunity to review your experience in more detail and work toward making things right. Should you be willing, we kindly invite you to reach out to us at dutymanager@wamsterdam.com directly so we can properly address your concerns and follow up accordingly.
Thank you again for your feedback, which is invaluable to us as we continue to improve.
Warm regards,
Apolline
Duty Manager

Explore the area

4.8

Spuistraat 175, Centrum, Amsterdam, 1012 VN, Netherlands|0.45 km from city centre

Good to know

Pets

Pets allowed with an extra charge

Extra beds

Extra beds are available for an additional charge, depending on the size of the room.

W Amsterdam: FAQs

W Amsterdam
W Amsterdam is 0.5 km away from Amsterdam city centre.
W Amsterdam is in Amsterdam, Netherlands and is 0.5 km away from Amsterdam city centre.
At W Amsterdam you can check in from 3:00 pm, and you'll need to check out before 12:00 pm.
Yes, the front desk at W Amsterdam is open all hours.
W Amsterdam does have leisure facilities. Head to the amenities section to find out more.
Yes, you'll find laundry facilities at W Amsterdam. This may include self-service laundry or a full laundry service.
Yes, Wi-Fi is available at W Amsterdam, so you can stay connected during your stay.
There's lots to see and do near W Amsterdam. The closest landmarks are Canals of Amsterdam, Red Light District Amsterdam Centrum, Centraal Station, Van Gogh Museum and Amsterdam RAI.
Yes, there is parking available at W Amsterdam.
Yes, W Amsterdam does have a restaurant.