Kasara Chitwan
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Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Spa
More about Kasara Chitwan
Kasara Chitwan
Kasara Resort is located in Patihani, on the borders of Chitwan National Park, a UNESCO World Heritage Site. Free WiFi access is available in this resort. The property also offers an on-site restaurant.
Reviews from 
Couple
Comment: 15 Jul 2026
Exceptional service and best guest experience highly recommend
I had one of the best hotel experiences I've ever had during my stay here. From the moment I arrived, the staff welcomed me with genuine warmth and professionalism, making me feel valued and comfortable.
The room was exceptionally clean, spacious, and beautifully designed, with every detail thoughtfully arranged for a relaxing stay. The bed was incredibly comfortable, and all the amenities were well-maintained and of excellent quality.
The food exceeded my expectations. Every meal was fresh, delicious, and offered a great variety of local and other dishes. The restaurant staff were attentive and always ready to assist with a smile.
What truly made this stay memorable was the outstanding service. Every team member went above and beyond to ensure my needs were met promptly and courteously. Their hospitality reflected a genuine commitment to guest satisfaction.
The hotel's facilities were excellent, and the peaceful atmosphere made it the perfect place to relax. Whether for business or leisure, I couldn't have asked for a better experience.
I highly recommend this hotel to anyone looking for exceptional hospitality, outstanding service, and a truly memorable stay. I will definitely be returning on my next visit. Thank you to the entire team for making my stay so wonderful!
The room was exceptionally clean, spacious, and beautifully designed, with every detail thoughtfully arranged for a relaxing stay. The bed was incredibly comfortable, and all the amenities were well-maintained and of excellent quality.
The food exceeded my expectations. Every meal was fresh, delicious, and offered a great variety of local and other dishes. The restaurant staff were attentive and always ready to assist with a smile.
What truly made this stay memorable was the outstanding service. Every team member went above and beyond to ensure my needs were met promptly and courteously. Their hospitality reflected a genuine commitment to guest satisfaction.
The hotel's facilities were excellent, and the peaceful atmosphere made it the perfect place to relax. Whether for business or leisure, I couldn't have asked for a better experience.
I highly recommend this hotel to anyone looking for exceptional hospitality, outstanding service, and a truly memorable stay. I will definitely be returning on my next visit. Thank you to the entire team for making my stay so wonderful!
Family traveller
Comment: 14 Jul 2026
Extremely Unprofessional Reservation Experience
I haven’t stayed at this hotel, so I’m only rating my experience based on my interaction with Mr. shriarjan Bikram Shah during a reservation inquiry today.
I was planning to book three rooms for a two nights family stay to celebrate my birthday. I had received a bed and breakfast package from the sales associate who was really polite but i wanted to explore whether an all-inclusive experience could be arranged, including meals and as many activities as possible to make the celebration special. I technically wanted to book everything the hotel had to offer.
Unfortunately, throughout the conversation, Mr. Shah repeatedly interrupted me and did not allow me to finish my sentences. Even after I requested to complete my query, he continued speaking over me. The interaction felt more like an argument than a reservation inquiry, as he seemed more interested in proving his point than understanding what I was asking.
I only requested to speak with the manager (him) because I thought he might have greater flexibility in customizing the package or discussing rates. Instead, I was told that if I wasn’t happy speaking with his subordinate, I should “go talk to the owners” because they couldn’t help me in his literal words. The tone came across as dismissive and confrontational, which was genuinely surprising.
What shocked me most was the complete lack of hospitality. During the conversation, he also mentioned that the hotel maintains around 45- 50% occupancy, implying that losing a customer was not a concern. Whether that was his intention or not, it left a very poor impression.
The call eventually ended with him hanging up. I was honestly left speechless. In all my years of dealing with hotels, I have never experienced being spoken to in this manner simply for making a booking inquiry. A reservation call should leave a guest feeling welcomed, not scolded.
We have previously stayed at Barahi and Meghauli serai and wanted to try this property for a change and i really wanted to stay here. Unfortunately, after this experience, we’ve decided to return to one of those instead
First impressions matter. For many guests, the reservation inquiry is their very first interaction with a hotel. I sincerely hope the management reviews how reservation inquiries are handled, because courteous communication is just as important as the property itself.
I was planning to book three rooms for a two nights family stay to celebrate my birthday. I had received a bed and breakfast package from the sales associate who was really polite but i wanted to explore whether an all-inclusive experience could be arranged, including meals and as many activities as possible to make the celebration special. I technically wanted to book everything the hotel had to offer.
Unfortunately, throughout the conversation, Mr. Shah repeatedly interrupted me and did not allow me to finish my sentences. Even after I requested to complete my query, he continued speaking over me. The interaction felt more like an argument than a reservation inquiry, as he seemed more interested in proving his point than understanding what I was asking.
I only requested to speak with the manager (him) because I thought he might have greater flexibility in customizing the package or discussing rates. Instead, I was told that if I wasn’t happy speaking with his subordinate, I should “go talk to the owners” because they couldn’t help me in his literal words. The tone came across as dismissive and confrontational, which was genuinely surprising.
What shocked me most was the complete lack of hospitality. During the conversation, he also mentioned that the hotel maintains around 45- 50% occupancy, implying that losing a customer was not a concern. Whether that was his intention or not, it left a very poor impression.
The call eventually ended with him hanging up. I was honestly left speechless. In all my years of dealing with hotels, I have never experienced being spoken to in this manner simply for making a booking inquiry. A reservation call should leave a guest feeling welcomed, not scolded.
We have previously stayed at Barahi and Meghauli serai and wanted to try this property for a change and i really wanted to stay here. Unfortunately, after this experience, we’ve decided to return to one of those instead
First impressions matter. For many guests, the reservation inquiry is their very first interaction with a hotel. I sincerely hope the management reviews how reservation inquiries are handled, because courteous communication is just as important as the property itself.
Hotel response
Comment: 17 Jul 2026
Dear GrandTour782343,
Thank you for taking the time to share your detailed feedback regarding your reservation inquiry.
We are truly sorry to learn that your interaction with our team left you feeling disappointed. This is certainly not the level of hospitality, professionalism, or courtesy we strive to provide from the very first point of contact.
We especially regret that what should have been an exciting conversation about celebrating your birthday with us instead became a frustrating experience. We understand how important it is for guests to feel heard, particularly when discussing a special occasion, and we are sorry that you did not feel your questions and expectations were met in the manner you deserved.
Please be assured that we have shared your feedback with our reservations leadership team and are reviewing the concerns you raised regarding communication and guest interactions. Feedback such as yours is invaluable in helping us improve.
While we completely understand your decision for this occasion, we are genuinely disappointed that we missed the opportunity to welcome you and your family. We hope you might consider giving us another chance in the future, so we can provide the warm, attentive, and memorable experience that we are committed to delivering.
Thank you once again for bringing this matter to our attention, and we wish you a wonderful birthday celebration.
Warm regards,
Pramod Lamichhane
Operations Manager
Thank you for taking the time to share your detailed feedback regarding your reservation inquiry.
We are truly sorry to learn that your interaction with our team left you feeling disappointed. This is certainly not the level of hospitality, professionalism, or courtesy we strive to provide from the very first point of contact.
We especially regret that what should have been an exciting conversation about celebrating your birthday with us instead became a frustrating experience. We understand how important it is for guests to feel heard, particularly when discussing a special occasion, and we are sorry that you did not feel your questions and expectations were met in the manner you deserved.
Please be assured that we have shared your feedback with our reservations leadership team and are reviewing the concerns you raised regarding communication and guest interactions. Feedback such as yours is invaluable in helping us improve.
While we completely understand your decision for this occasion, we are genuinely disappointed that we missed the opportunity to welcome you and your family. We hope you might consider giving us another chance in the future, so we can provide the warm, attentive, and memorable experience that we are committed to delivering.
Thank you once again for bringing this matter to our attention, and we wish you a wonderful birthday celebration.
Warm regards,
Pramod Lamichhane
Operations Manager
Family traveller
Comment: 1 Jul 2026
Thank you, Kasara, for the great experience!!
Wonderful, excellent service; they made us feel at home. On the farewell night, they prepared a BBQ on the terrace, which was very special. Sujan is a great host, proud of his culture, which he shared through dance and safari!!
Family traveller
Comment: 5 Mar 2026
Fantastic
Very clean, comfortable hotel. Lots of space, peace, privacy in the lodges. Very tasty and varied meals. Nice big pool next to the jungle. Very friendly and fantastic service everywhere. Our congratulations.
Hotel response
Comment: 10 Mar 2026
Dear sabinevN7785EX,
Thank you for choosing to stay with Kasara.
Learning that we have curated a truly unforgettable experience brings us immense joy.
We appreciate your kind comments and look forward to our next opportunity to host you.
Kind regards,
Shriaarjan Bikram Shah
Kasara Jungle Resort
Thank you for choosing to stay with Kasara.
Learning that we have curated a truly unforgettable experience brings us immense joy.
We appreciate your kind comments and look forward to our next opportunity to host you.
Kind regards,
Shriaarjan Bikram Shah
Kasara Jungle Resort
Solo traveller
Comment: 29 May 2026
Stayed in: May 2026
Great location for access to Chitwan NP
Lovely resort situated close to Chitwan National Park. Friendly staff.
Hotel response
Comment: 19 Jun 2026
Dear T3467QKstellah,
Thank you very much for choosing us and taking the time to share your recent experience with us.
It was a pleasure to read your review. We are looking forward to welcoming you back.
Best regards,
Pramod Lamichhane
Operations Manager
Thank you very much for choosing us and taking the time to share your recent experience with us.
It was a pleasure to read your review. We are looking forward to welcoming you back.
Best regards,
Pramod Lamichhane
Operations Manager
Excellent location
Patihani Road, Chitwan, Bharatpur, 44200, Nepal|16.12 km from city centre
Check in and check out
Check in from:
14:00
Check out before:
12:00
Good to know
Please contact the hotel for details about adding extra beds.
Kasara Chitwan: FAQs
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