Banyan Tree Mayakoba
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Banyan Tree Mayakoba
Banyan Tree Mayakoba
Located 10 km from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It offers 11 specialty restaurants serving international cuisine and 3 bars.
Reviews from 
Couple
Comment: 30 Apr 2026
Highly Recommended! A must have experience for Couples & Families!
Wow, an Excellent experience all around. I feel like a VIP the whole time! Thank you !
Special Thanks to ;
Gamaliel
Paco
Ignacio
Emma
Angel
Yesenia
Francisco
Silverio
Víctor
Neo
Iris
Jorge Luis
Luis
Raul
Edwin
Edmond
I hope I did not miss anyone ! All were just Phenomenal and made my Birthday + our an entire stay so Special ! Muchísimas Gracias !
We will definitely be back !
Special Thanks to ;
Gamaliel
Paco
Ignacio
Emma
Angel
Yesenia
Francisco
Silverio
Víctor
Neo
Iris
Jorge Luis
Luis
Raul
Edwin
Edmond
I hope I did not miss anyone ! All were just Phenomenal and made my Birthday + our an entire stay so Special ! Muchísimas Gracias !
We will definitely be back !
Family traveller
Comment: 28 Aug 2026
Stayed in: Aug 2026
Amazing Family Vaca
The hotel w patience was amazing. The rooms each had their own pool which was perfect for our kids. The closet and bathroom is extremely expensive with its own make up vanity. At the beach club we had Gamaliel as our waiter every day. He was attentive and set up the same spot for us so that we had guaranteed seating. He knew the family dynamic, how we ordered, and our food, allergies, and specific needs. He made the trip easy and seamless
Hotel response
Comment: 28 Aug 2026
Dear jsokane,
Warm greetings from Banyan Tree Mayakoba!
Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you had a great trip and that your experience was enhanced by the exceptional service provided by Gamaliel.
It is truly rewarding to hear that him took such great care of your family and contributed to making your stay special and memorable.
Thank you once again for choosing Banyan Tree Mayakoba. We are thrilled to know that you plan to return, and we look forward to welcoming you and your family back to our sanctuary for another memorable experience.
Warm regards,
Afonso Cunha
General Manager
Banyan Tree Mayakoba
Warm greetings from Banyan Tree Mayakoba!
Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you had a great trip and that your experience was enhanced by the exceptional service provided by Gamaliel.
It is truly rewarding to hear that him took such great care of your family and contributed to making your stay special and memorable.
Thank you once again for choosing Banyan Tree Mayakoba. We are thrilled to know that you plan to return, and we look forward to welcoming you and your family back to our sanctuary for another memorable experience.
Warm regards,
Afonso Cunha
General Manager
Banyan Tree Mayakoba
Group traveller
Comment: 28 Aug 2026
Stayed in: Aug 2026
We had a fantastic vacation with family and friends! Service was 10/10
We had a fantastic vacation with family and friends! This was our second visit to the Banyan tree, and what keeps us coming back is the exceptional service. Everyone was extremely accommodating and friendly. At Sands beach club, Gamaliel was top notch! He made our time here even better! The food and cocktails were great. This won’t be our last visit to this magical resort!
Hotel response
Comment: 28 Aug 2026
Dear Vacation826859,
Warm greetings from Banyan Tree Mayakoba!
Thank you very much for taking the time to share such a wonderful review following your recent stay with us. It is truly a pleasure to know that you had a fantastic vacation with your family and friends and that, once again, our service exceeded your expectations.
We are especially honored to know that this was your second visit to Banyan Tree Mayakoba and that our exceptional and personalized service continues to be one of the reasons you choose to return. Your kind words are a wonderful recognition of the dedication and genuine hospitality of our entire team.
We are delighted that you particularly enjoyed your time at Sands Beach Club and that Gamaliel contributed to making your experience even more memorable. We will be sure to share your thoughtful recognition with him, as it will undoubtedly mean a great deal to him and to the team.
It is also wonderful to hear that you enjoyed our food and cocktails. Knowing that you consider Banyan Tree Mayakoba a magical place and that this will not be your last visit is the greatest compliment we could receive.
We look forward to welcoming you and your family and friends back very soon for another exceptional and memorable experience.
Warm regards,
Afonso Cunha
General Manager
Banyan Tree Mayakoba
Warm greetings from Banyan Tree Mayakoba!
Thank you very much for taking the time to share such a wonderful review following your recent stay with us. It is truly a pleasure to know that you had a fantastic vacation with your family and friends and that, once again, our service exceeded your expectations.
We are especially honored to know that this was your second visit to Banyan Tree Mayakoba and that our exceptional and personalized service continues to be one of the reasons you choose to return. Your kind words are a wonderful recognition of the dedication and genuine hospitality of our entire team.
We are delighted that you particularly enjoyed your time at Sands Beach Club and that Gamaliel contributed to making your experience even more memorable. We will be sure to share your thoughtful recognition with him, as it will undoubtedly mean a great deal to him and to the team.
It is also wonderful to hear that you enjoyed our food and cocktails. Knowing that you consider Banyan Tree Mayakoba a magical place and that this will not be your last visit is the greatest compliment we could receive.
We look forward to welcoming you and your family and friends back very soon for another exceptional and memorable experience.
Warm regards,
Afonso Cunha
General Manager
Banyan Tree Mayakoba
Couple
Comment: 27 Aug 2026
Stayed in: Aug 2026
Beach with Jesus
Jesus, a server at the beach, made our experience extra exceptional. His attentiveness and friendless exceeded our expectations. We returned to the same spot everyday because of him. My non spanish- speaking friends were able to communicate with him perfectly.
Hotel response
Comment: 28 Aug 2026
Dear lauriecJ8173OK,
Greetings from Banyan Tree Mayakoba!
Thank you very much for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed your experience with us and, in particular, that Jesús made your days at the beach truly exceptional.
It is especially rewarding to hear about his attentiveness, friendliness, and ability to make all your friends feel comfortable and well cared for, regardless of the language barrier. We will be delighted to share your kind words with Jesús, as recognition such as yours is a great source of motivation for our team.
Thank you once again for choosing Banyan Tree Mayakoba and for highlighting the genuine hospitality that we strive to provide to every guest.
We sincerely hope to have the pleasure of welcoming you back for another memorable stay in the near future.Please do not hesitate to contact me directly should I be of any assistance in planning your next visit.
Warm regards,
Afonso Cunha
General Manager
gm-mayakoba@banyantree.com
Greetings from Banyan Tree Mayakoba!
Thank you very much for taking the time to share your wonderful feedback. We are delighted to know that you enjoyed your experience with us and, in particular, that Jesús made your days at the beach truly exceptional.
It is especially rewarding to hear about his attentiveness, friendliness, and ability to make all your friends feel comfortable and well cared for, regardless of the language barrier. We will be delighted to share your kind words with Jesús, as recognition such as yours is a great source of motivation for our team.
Thank you once again for choosing Banyan Tree Mayakoba and for highlighting the genuine hospitality that we strive to provide to every guest.
We sincerely hope to have the pleasure of welcoming you back for another memorable stay in the near future.Please do not hesitate to contact me directly should I be of any assistance in planning your next visit.
Warm regards,
Afonso Cunha
General Manager
gm-mayakoba@banyantree.com
Couple
Comment: 18 Aug 2026
Best trip
Jesus and's gamaliel was the best help on the beach. The best service was quick and efficient they were very kind and kept on bringing us cold water and towels. If you come make sure to find them and sit by the beach.
Hotel response
Comment: 19 Aug 2026
Dear shimros,
Thank you for choosing Banyan Tree Mayakoba as your vacation destination.
I would like to take this opportunity to thank you for sharing your comments and ratings. We do our best to ensure that our valued guests are taken care of from the moment of their arrival to the moment of their departure and that their stay is unforgettable and fantastic.
Knowing that you were satisfied with your stay makes us very proud of our hotel and the staff who make it all possible.
It will be a true pleasure to welcome you back very soon to our Sanctuary for the Senses. I am at your service to personally assist you in planning a future visit and to ensure that your next stay is even more memorable.
Warm regards,
Afonso Cunha
General Manager
gm-mayakoba@banyantree.com
Thank you for choosing Banyan Tree Mayakoba as your vacation destination.
I would like to take this opportunity to thank you for sharing your comments and ratings. We do our best to ensure that our valued guests are taken care of from the moment of their arrival to the moment of their departure and that their stay is unforgettable and fantastic.
Knowing that you were satisfied with your stay makes us very proud of our hotel and the staff who make it all possible.
It will be a true pleasure to welcome you back very soon to our Sanctuary for the Senses. I am at your service to personally assist you in planning a future visit and to ensure that your next stay is even more memorable.
Warm regards,
Afonso Cunha
General Manager
gm-mayakoba@banyantree.com
Excellent location
Carretera Federal Chetumal Puerto Juarez Km 298, Lafitte, 77710, Mexico|1.03 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets allowed with an extra charge
Extra beds are available for an additional charge, depending on the size of the room.
Banyan Tree Mayakoba: FAQs
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