Dusit Princess Melaka
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
More about Dusit Princess Melaka
Dusit Princess Melaka
Dusit Princess Melaka has an outdoor swimming pool, fitness centre, a restaurant and bar in Melaka. This 5-star hotel offers room service, a 24-hour front desk and free WiFi. Guests can have a drink at the snack bar.
Reviews from 
Couple
Comment: 15 Aug 2026
Stayed in: Aug 2026
hidden gems in malacca
Located at the heart of the city center, overseeing the strait of malacca. Spacious room, cold conditioning and fantastic club lounge. Special credit to Zest Najwa for controlling the waiting crowd despite high traffic during the breakfast time.
Hotel response
Comment: 16 Aug 2026
Dear Khun John,
Thank you for staying with us at Dusit Princess Melaka and for sharing your wonderful review.
We are delighted to know that you enjoyed our central location, spacious room, comfortable environment, and the Club Lounge experience. Elegantly designed for both relaxation and exclusivity, our Club Lounge offers stunning panoramic views across Melaka's UNESCO World Heritage cityscape and the historic Straits of Malacca on one side, while overlooking the picturesque Kampung Morten and the winding Melaka River on the other. We are pleased that this experience was one of the highlights of your stay.
We are especially grateful for your recognition of Najwa from our dining team. Breakfast is one of the busiest moments of the day, and it is wonderful to know that her professionalism, warmth, and ability to manage the flow of guests contributed positively to your experience despite the high volume of diners. Your kind words will certainly be shared with her.
Thank you once again for your generous support and for highlighting the genuine care delivered by our team through our signature Thai Gracious hospitality. We hope to have the pleasure of welcoming you back to discover more of the hidden gems of Melaka.
Graciously,
Richard Suter
General Manager
Dusit Princess Melaka
Thank you for staying with us at Dusit Princess Melaka and for sharing your wonderful review.
We are delighted to know that you enjoyed our central location, spacious room, comfortable environment, and the Club Lounge experience. Elegantly designed for both relaxation and exclusivity, our Club Lounge offers stunning panoramic views across Melaka's UNESCO World Heritage cityscape and the historic Straits of Malacca on one side, while overlooking the picturesque Kampung Morten and the winding Melaka River on the other. We are pleased that this experience was one of the highlights of your stay.
We are especially grateful for your recognition of Najwa from our dining team. Breakfast is one of the busiest moments of the day, and it is wonderful to know that her professionalism, warmth, and ability to manage the flow of guests contributed positively to your experience despite the high volume of diners. Your kind words will certainly be shared with her.
Thank you once again for your generous support and for highlighting the genuine care delivered by our team through our signature Thai Gracious hospitality. We hope to have the pleasure of welcoming you back to discover more of the hidden gems of Melaka.
Graciously,
Richard Suter
General Manager
Dusit Princess Melaka
Couple
Comment: 13 Jul 2026
Stayed in: Jun 2026
A Gem in Melaka
We booked into the Dusit Princess Melaka Hotel in late June with my husband. When we walked through the main door, we were greeted by the “Chinese sail-boat” with “treasures” and the nostalgia and charming Chandelier lighting. This is a good welcome as the sail-boat signifies “soon-soon” (smooth sailing/good luck) in Chinese culture. The location of the hotel is great! Easy accessibility to shopping and local street food. However, the hotel offers great dining options too!
Room
We checked into the Dusit Club King room. The view from our room was fantastic. Our room had large windows to bring in natural light and the generous lighting kept the room bright and cheerful in the night, which is important to me. Our room was spacious; we still had plenty of space to move around even when our 2 luggage bags were spread out. The earth tone colour of the room and carpet gave the room a cozy, calming and overall, a relaxed feel. The bed and pillows were comfortable which was a relief as I have a back problem. The shower enclosure was roomy and the water pressure was great. I also appreciate the more hygienic liquid hand soap.
Dining
The breakfast buffet at Zest was a delight, especially the freshly fried Char-Kway-Teow. I looked forward to that and the Teh-Tarik every morning. We were fortunate to catch the Teh Tarik trolley, and the staff member “pulled” the tea in front of us. What a performance! The other dish which is a Must-Try is the Nasi Lemak and Lontong. For those who like their food spicy, don’t forget to add the sambal into the Lontong soup and Nasi Lemak. The sambal was good- the right balance of spiciness and sweetness.
We had lunch and dinner in the Chinese restaurant – Long Feng. The dim sum was decent and I was delighted to find that the restaurant has Steamed Pomfret (TeoChew style) in their menu. The fish was fresh and was perfectly cooked. The Stir-fried Dragon Chives with Minced Garlic was delicious and my husband loved the Deep-fried prawns in wasabi mayonnaise and the Silver Duck (pre-order is required). We enjoyed our meals in the hotel every much, all the dishes we tried did not disappoint. Another plus point, I learned that the hotel does not use pork in their dishes, which is great for Pescatarians like me.
Club Lounge
Our favourite place in the hotel was the club lounge on the 24th Floor. The lounge was spacious, with plenty of comfortable reading chairs and sofas. I loved the view! As you see from the pictures, the lounge has a million dollar view of Melaka town. There’s bottled water, soda drinks, coffee and tea available in the lounge. Besides fruits, there were local goodies like coconut cookies, pineapple tarts etc. I find the lounge is conducive for guests who want to chill with a good book or just to escape Melaka’s afternoon heat. Light cocktail refreshment is served from 5:30pm. My husband and I loved the refreshment very much, they were YUMMYLICIOUS! I would highly recommend the Club floor, it is worth it!
Service
Service staff at all guest touchpoints were polite, helpful and respectful. Special call out to Samuel at the concierge desk. Samuel is friendly and very helpful in arranging our transport needs to/from the airport. Overall, both my husband and I enjoyed the hospitality in Dusit Princess Melaka and definitely will come back. Kudos to the hotel’s staff and management team.
Room
We checked into the Dusit Club King room. The view from our room was fantastic. Our room had large windows to bring in natural light and the generous lighting kept the room bright and cheerful in the night, which is important to me. Our room was spacious; we still had plenty of space to move around even when our 2 luggage bags were spread out. The earth tone colour of the room and carpet gave the room a cozy, calming and overall, a relaxed feel. The bed and pillows were comfortable which was a relief as I have a back problem. The shower enclosure was roomy and the water pressure was great. I also appreciate the more hygienic liquid hand soap.
Dining
The breakfast buffet at Zest was a delight, especially the freshly fried Char-Kway-Teow. I looked forward to that and the Teh-Tarik every morning. We were fortunate to catch the Teh Tarik trolley, and the staff member “pulled” the tea in front of us. What a performance! The other dish which is a Must-Try is the Nasi Lemak and Lontong. For those who like their food spicy, don’t forget to add the sambal into the Lontong soup and Nasi Lemak. The sambal was good- the right balance of spiciness and sweetness.
We had lunch and dinner in the Chinese restaurant – Long Feng. The dim sum was decent and I was delighted to find that the restaurant has Steamed Pomfret (TeoChew style) in their menu. The fish was fresh and was perfectly cooked. The Stir-fried Dragon Chives with Minced Garlic was delicious and my husband loved the Deep-fried prawns in wasabi mayonnaise and the Silver Duck (pre-order is required). We enjoyed our meals in the hotel every much, all the dishes we tried did not disappoint. Another plus point, I learned that the hotel does not use pork in their dishes, which is great for Pescatarians like me.
Club Lounge
Our favourite place in the hotel was the club lounge on the 24th Floor. The lounge was spacious, with plenty of comfortable reading chairs and sofas. I loved the view! As you see from the pictures, the lounge has a million dollar view of Melaka town. There’s bottled water, soda drinks, coffee and tea available in the lounge. Besides fruits, there were local goodies like coconut cookies, pineapple tarts etc. I find the lounge is conducive for guests who want to chill with a good book or just to escape Melaka’s afternoon heat. Light cocktail refreshment is served from 5:30pm. My husband and I loved the refreshment very much, they were YUMMYLICIOUS! I would highly recommend the Club floor, it is worth it!
Service
Service staff at all guest touchpoints were polite, helpful and respectful. Special call out to Samuel at the concierge desk. Samuel is friendly and very helpful in arranging our transport needs to/from the airport. Overall, both my husband and I enjoyed the hospitality in Dusit Princess Melaka and definitely will come back. Kudos to the hotel’s staff and management team.
Hotel response
Comment: 16 Jul 2026
Dear Khun Mimi,
Thank you so much for your beautifully written review and for taking the time to share your photos, and such a detailed account of your stay at Dusit Princess Melaka.
Reading your thoughtful comments was a true pleasure for all of us. We are delighted that you and your husband enjoyed so many aspects of your stay—from the comfort of your Dusit Club room and the panoramic views from our Club Lounge to the dining experiences at Zest and Long Feng. It is especially rewarding to know that our local breakfast favourites, Club Lounge offerings, and the warm hospitality of our team helped create such memorable moments.
A special thank you for recognising Samuel from our Concierge team. Your kind words will certainly be shared with him, and I know they will mean a great deal.
At Dusit, gracious hospitality is what we are known for, inspired by our signature Thai warmth, genuine care, and thoughtful service. Knowing that you are already planning to return is the greatest compliment we could receive.
Thank you once again for your generous support and recommendation. We look forward to welcoming you and your husband back to Dusit Princess Melaka for another memorable stay very soon.
Graciously,
Richard Suter
General Manager
Dusit Princess Melaka
Thank you so much for your beautifully written review and for taking the time to share your photos, and such a detailed account of your stay at Dusit Princess Melaka.
Reading your thoughtful comments was a true pleasure for all of us. We are delighted that you and your husband enjoyed so many aspects of your stay—from the comfort of your Dusit Club room and the panoramic views from our Club Lounge to the dining experiences at Zest and Long Feng. It is especially rewarding to know that our local breakfast favourites, Club Lounge offerings, and the warm hospitality of our team helped create such memorable moments.
A special thank you for recognising Samuel from our Concierge team. Your kind words will certainly be shared with him, and I know they will mean a great deal.
At Dusit, gracious hospitality is what we are known for, inspired by our signature Thai warmth, genuine care, and thoughtful service. Knowing that you are already planning to return is the greatest compliment we could receive.
Thank you once again for your generous support and recommendation. We look forward to welcoming you and your husband back to Dusit Princess Melaka for another memorable stay very soon.
Graciously,
Richard Suter
General Manager
Dusit Princess Melaka
Anonymous traveller
Comment: 11 Sep 2026
Stayed in: Sep 2026
The hotel is well-situated near some quaint coffee shops & sarabat shops with authentic Malaysian food. 😋😋 There’re stalls which open at night too.
The hotel staff are all cheery & very helpful. I had called Housekeeping for an extra firm pillow & it was delivered in less than 10 minutes. 💫 Breakfast is also excellent with a wide variety & it is of good quality as well. The laksa is a must-try!! ❤️🔥
All in all, a wonderful stay here!! 🤩Highly recommended!! 💞
The hotel staff are all cheery & very helpful. I had called Housekeeping for an extra firm pillow & it was delivered in less than 10 minutes. 💫 Breakfast is also excellent with a wide variety & it is of good quality as well. The laksa is a must-try!! ❤️🔥
All in all, a wonderful stay here!! 🤩Highly recommended!! 💞
Family traveller
Comment: 31 Aug 2026
Stayed in: Aug 2026
Heartwarming Stay Driven by Outstanding Hospitality
If you are looking for a place that feels welcoming from the moment you step in, this hotel is a must-visit. While the rooms are spotless, comfortable, and well-equipped, the real highlight of this stay is the incredible staff.
Their warm smiles, genuine friendliness, and exceptional hospitality made a lasting impression. Every team member goes above and beyond to ensure you feel cared for and right at home. The outstanding service truly sets this place apart, and it is the main reason I will definitely be returning!
Their warm smiles, genuine friendliness, and exceptional hospitality made a lasting impression. Every team member goes above and beyond to ensure you feel cared for and right at home. The outstanding service truly sets this place apart, and it is the main reason I will definitely be returning!
Hotel response
Comment: 1 Sep 2026
Dear Happiness67513912799,
Thank you for choosing Dusit Princess Melaka and for sharing such a heartfelt review.
What touched us most was your description of feeling welcomed from the moment you stepped through our doors. While we are delighted that you enjoyed the comfort of your room, it means even more to know that it was our people who made the biggest impression on your stay.
At Dusit, we believe that gracious hospitality is about more than delivering service. It is about making guests feel genuinely cared for, valued, and at home. Reading that our team's warm smiles, friendliness, and genuine care made your stay memorable is the highest compliment we could receive.
Most rewarding of all was your comment that you will definitely be returning. There is no greater endorsement than a guest choosing to come back because of the people they met and the way they were made to feel.
Thank you once again for your wonderful recommendation and for allowing us to be part of your Melaka journey. We look forward to welcoming you back to Dusit Princess Melaka and sharing the same warmth and Dusit graciousness with you again in the near future.
Graciously,
Richard Suter
General Manager
Thank you for choosing Dusit Princess Melaka and for sharing such a heartfelt review.
What touched us most was your description of feeling welcomed from the moment you stepped through our doors. While we are delighted that you enjoyed the comfort of your room, it means even more to know that it was our people who made the biggest impression on your stay.
At Dusit, we believe that gracious hospitality is about more than delivering service. It is about making guests feel genuinely cared for, valued, and at home. Reading that our team's warm smiles, friendliness, and genuine care made your stay memorable is the highest compliment we could receive.
Most rewarding of all was your comment that you will definitely be returning. There is no greater endorsement than a guest choosing to come back because of the people they met and the way they were made to feel.
Thank you once again for your wonderful recommendation and for allowing us to be part of your Melaka journey. We look forward to welcoming you back to Dusit Princess Melaka and sharing the same warmth and Dusit graciousness with you again in the near future.
Graciously,
Richard Suter
General Manager
Family traveller
Comment: 23 Aug 2026
Stayed in: Aug 2026
An unexpected turnaround that truly impressed us
As Dusit Platinum members, we’ve had the opportunity to experience the brand on a number of occasions and have always appreciated the gracious Thai hospitality Dusit is known for. That familiarity with the brand is also why this experience mattered to us.
Our intention in travelling to Melaka was specifically to stay at Dusit Princess Melaka and dine at Long Feng. For us, these are the destination. While others may visit Melaka primarily for the city and choose a hotel simply as a place to stay, we came to Melaka for this hotel and its food — especially the excellent Peking duck at Long Feng.
Before this stay, we experienced a pre-arrival communication issue which left us disappointed enough to cancel our original reservation. The issue itself mattered less to us than how it was handled and whether ownership was taken when things did not go as expected.
What happened afterwards completely changed our impression.
General Manager Mr Richard Suter personally reached out after learning about the experience. He did not minimise what happened or make excuses. Instead, he acknowledged where the service had fallen short, understood our concerns, and graciously invited us back so the hotel could have an opportunity to restore our confidence.
As we had already made alternative non-refundable accommodation arrangements for our original night, we extended our Melaka trip by an additional night and returned to Dusit Princess Melaka.
From the moment we arrived, the recovery was exceptional.
GM Mr Richard, Front Office Manager Mr Sham, and Bell Captain Mr Mohd Isa were all there to personally welcome us. Mr Sham, together with Ms Alicia from Front Office, accompanied us directly to our room and assisted with our in-room check-in, making the arrival smooth, seamless and very personal.
Throughout the stay, our Platinum and Club benefits were fully recognised, with several thoughtful arrangements made for our family. Mr Wan from the Club Lounge also deserves a special mention for being attentive to our needs, consistently polite and genuinely welcoming.
We also returned to Long Feng, one of the main reasons we enjoy coming back to this property. Even before our arrival, Ms Syafinas assisted with our reservation via WhatsApp and coordinated everything seamlessly. During dinner, F&B Manager Mr Santhia personally came over to welcome us, while the entire Long Feng team was attentive, courteous and warm throughout the evening. The consistently excellent food and polished service are exactly why Long Feng has become a destination in its own right for us.
What impressed us most was not any one gesture, but the level of ownership and coordination across the entire hotel. General Management, Front Office, Bell, Club Lounge and F&B all worked together in a way that felt genuine rather than scripted.
Mistakes and miscommunication can happen at any hotel. What makes the difference is what happens afterwards. With GM Mr Richard at the helm, the mistake was not covered up or minimised — it was acknowledged openly, ownership was taken, and the focus shifted immediately to putting things right. That style of leadership seems to filter through the property, and as guests, you can genuinely feel the hospitality.
For us, that is ultimately what separates a hotel from simply being a place to sleep. Without genuine hospitality, even an ultra-luxe hotel feels similar to a B&B. It is the people, warmth and care that turn accommodation into a memorable hotel experience.
The location is also excellent. The hotel is close to the lively Jonker Street area, yet far enough away that you are not directly caught in the worst of the traffic and congestion — especially convenient when driving into Melaka.
Checkout was smooth, and GM Richard personally met us again and saw us off, a final touch that we genuinely appreciated.
This was our 25th hotel stay this year, and it easily stands out as the best and most memorable hospitality experience we have had so far. Considering how the experience began, that says a great deal about just how exceptionally the team turned things around.
We arrived with some hesitation and left with our confidence in Dusit Princess Melaka fully restored.
Thank you to GM Richard, Mr Sham, Ms Alicia, Mr Mohd Isa, Mr Santhia, Ms Syafinas, Mr Wan, the security guards and everyone who looked after us for turning an unfortunate situation into one of the most memorable examples of genuine hospitality and service recovery we have experienced.
5 stars, genuinely deserved.
Our intention in travelling to Melaka was specifically to stay at Dusit Princess Melaka and dine at Long Feng. For us, these are the destination. While others may visit Melaka primarily for the city and choose a hotel simply as a place to stay, we came to Melaka for this hotel and its food — especially the excellent Peking duck at Long Feng.
Before this stay, we experienced a pre-arrival communication issue which left us disappointed enough to cancel our original reservation. The issue itself mattered less to us than how it was handled and whether ownership was taken when things did not go as expected.
What happened afterwards completely changed our impression.
General Manager Mr Richard Suter personally reached out after learning about the experience. He did not minimise what happened or make excuses. Instead, he acknowledged where the service had fallen short, understood our concerns, and graciously invited us back so the hotel could have an opportunity to restore our confidence.
As we had already made alternative non-refundable accommodation arrangements for our original night, we extended our Melaka trip by an additional night and returned to Dusit Princess Melaka.
From the moment we arrived, the recovery was exceptional.
GM Mr Richard, Front Office Manager Mr Sham, and Bell Captain Mr Mohd Isa were all there to personally welcome us. Mr Sham, together with Ms Alicia from Front Office, accompanied us directly to our room and assisted with our in-room check-in, making the arrival smooth, seamless and very personal.
Throughout the stay, our Platinum and Club benefits were fully recognised, with several thoughtful arrangements made for our family. Mr Wan from the Club Lounge also deserves a special mention for being attentive to our needs, consistently polite and genuinely welcoming.
We also returned to Long Feng, one of the main reasons we enjoy coming back to this property. Even before our arrival, Ms Syafinas assisted with our reservation via WhatsApp and coordinated everything seamlessly. During dinner, F&B Manager Mr Santhia personally came over to welcome us, while the entire Long Feng team was attentive, courteous and warm throughout the evening. The consistently excellent food and polished service are exactly why Long Feng has become a destination in its own right for us.
What impressed us most was not any one gesture, but the level of ownership and coordination across the entire hotel. General Management, Front Office, Bell, Club Lounge and F&B all worked together in a way that felt genuine rather than scripted.
Mistakes and miscommunication can happen at any hotel. What makes the difference is what happens afterwards. With GM Mr Richard at the helm, the mistake was not covered up or minimised — it was acknowledged openly, ownership was taken, and the focus shifted immediately to putting things right. That style of leadership seems to filter through the property, and as guests, you can genuinely feel the hospitality.
For us, that is ultimately what separates a hotel from simply being a place to sleep. Without genuine hospitality, even an ultra-luxe hotel feels similar to a B&B. It is the people, warmth and care that turn accommodation into a memorable hotel experience.
The location is also excellent. The hotel is close to the lively Jonker Street area, yet far enough away that you are not directly caught in the worst of the traffic and congestion — especially convenient when driving into Melaka.
Checkout was smooth, and GM Richard personally met us again and saw us off, a final touch that we genuinely appreciated.
This was our 25th hotel stay this year, and it easily stands out as the best and most memorable hospitality experience we have had so far. Considering how the experience began, that says a great deal about just how exceptionally the team turned things around.
We arrived with some hesitation and left with our confidence in Dusit Princess Melaka fully restored.
Thank you to GM Richard, Mr Sham, Ms Alicia, Mr Mohd Isa, Mr Santhia, Ms Syafinas, Mr Wan, the security guards and everyone who looked after us for turning an unfortunate situation into one of the most memorable examples of genuine hospitality and service recovery we have experienced.
5 stars, genuinely deserved.
Hotel response
Comment: 25 Aug 2026
Dear Khun reaagan,
Thank you for taking the time to share such a thoughtful review.
To be honest, reading your comments means a great deal to all of us. While we were naturally disappointed that your journey with us began with a communication lapse, we are deeply grateful that you gave us the opportunity to welcome you and your family back and, most importantly, to restore your confidence in Dusit Princess Melaka.
What makes your review especially meaningful is your understanding that hospitality is not only about being flawless, but about how we respond when things do not go according to plan. You allowed us the opportunity to make things right, and we are delighted that the warmth, care, and teamwork of our associates helped turn the experience into a positive and memorable one.
It was a genuine pleasure meeting you and your family personally. We are humbled by your recognition of so many team members across the hotel, from Front Office and Bell Services to Club Lounge and Long Feng. Your kind words will be shared with everyone you mentioned, and I know they will be immensely proud to have played a part in your stay.
We are particularly touched by your comment that this was your most memorable hospitality experience of the year and that you left with your confidence fully restored. For a loyal Dusit Platinum member who has experienced the brand on many occasions, that is praise we do not take lightly.
Khun reaagen, thank you once again for your trust, your generosity of spirit, and for allowing us the opportunity to showcase the gracious hospitality for which Dusit is known. It was truly a pleasure to have you and your family with us, and we look forward to creating many more memorable moments together in the years ahead.
Graciously,
Richard Suter
General Manager
Dusit Princess Melaka
Thank you for taking the time to share such a thoughtful review.
To be honest, reading your comments means a great deal to all of us. While we were naturally disappointed that your journey with us began with a communication lapse, we are deeply grateful that you gave us the opportunity to welcome you and your family back and, most importantly, to restore your confidence in Dusit Princess Melaka.
What makes your review especially meaningful is your understanding that hospitality is not only about being flawless, but about how we respond when things do not go according to plan. You allowed us the opportunity to make things right, and we are delighted that the warmth, care, and teamwork of our associates helped turn the experience into a positive and memorable one.
It was a genuine pleasure meeting you and your family personally. We are humbled by your recognition of so many team members across the hotel, from Front Office and Bell Services to Club Lounge and Long Feng. Your kind words will be shared with everyone you mentioned, and I know they will be immensely proud to have played a part in your stay.
We are particularly touched by your comment that this was your most memorable hospitality experience of the year and that you left with your confidence fully restored. For a loyal Dusit Platinum member who has experienced the brand on many occasions, that is praise we do not take lightly.
Khun reaagen, thank you once again for your trust, your generosity of spirit, and for allowing us the opportunity to showcase the gracious hospitality for which Dusit is known. It was truly a pleasure to have you and your family with us, and we look forward to creating many more memorable moments together in the years ahead.
Graciously,
Richard Suter
General Manager
Dusit Princess Melaka
Excellent location
Jalan Bendahara, Malacca, 75100, Malaysia|0.71 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
It is prohibited to bring durian and mangosteen to the hotel.
Effective 1 January 2024, Foreign nationals entering Malaysia are required to fill in the Malaysia Digital Arrival Card (MDAC) via the Malaysian Immigration portal.
Please contact the hotel for details about adding extra beds.
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