Ginger Guwahati
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Fast facts
Check in from: | 2:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
More about Ginger Guwahati
Ginger Guwahati
Ginger Guwahati provides flawless service and all the necessary facilities for visitors.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Services offered by car hire and shuttle at the hotel ensure effortless exploration of Guwahati.Visitors can take advantage of complimentary parking directly at the hotel.The accommodating team at the reception will aid you with amenities such as safety deposit boxes.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours.Traveling with minimal baggage is achievable at Ginger Guwahati, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones. Each accommodation at Ginger Guwahati is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.At Ginger Guwahati, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and bottled water at your disposal.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site shared kitchen provided at this location. Indulge in the numerous pursuits available at Ginger Guwahati. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.
Comment: 22 Dec 2025
Stayed in: Dec 2025
Friendly
Bhaskar
Nobul (chef)
Biswajit
Amazing staff . Enjoyed my stay they were kind and well behaved . Service was quick and food quality was great
IN
Comment: 12 Mar 2026
Stayed in: Mar 2026
A hotel with a post-apocalyptic look and feel
The most disappointing aspect is that Ginger Hotels are part of the IHCL brand, and most of its properties across India are not in the best shape when compared to Ibis Hotels, which are owned by Accor, which comes under a similar price range.
Never would I book myself into any Ginger properties. And I did not take any photos because all I could think of was to run away.
Comment: 20 Jan 2026
Stayed in: Jan 2026
This was horrible experience for me.
We chose Ginger expecting the basic service standards associated with the IHCL brand; however, the experience was far below acceptable hospitality norms.
On one of the days during our stay, I personally informed the front office in the morning to ensure that the room was cleaned while I was away at work. I returned to the hotel around 4:30 PM, only to find that the room had not been cleaned at all. Upon informing the front office, I was told that housekeeping had been informed and they “might have missed it.” Later, another explanation was given stating that housekeeping was not informed, indicating serious internal communication failures and contradictory statements from staff.
Subsequently, senior staff explained that due to high occupancy, the room could not be cleaned. This explanation is completely unacceptable. High occupancy cannot justify neglecting basic housekeeping responsibilities, especially after a specific request was made.
What was even more concerning is that even after I personally informed the hotel manager in the evening, while I was seated in the restaurant for dinner, the room still remained uncleaned. This clearly reflects a lack of accountability and concern for guest expectations.
In addition to housekeeping issues, the overall maintenance of the room was extremely poor, as clearly visible in the attached photographs:
• The picture frame behind the bed was completely tilted and poorly fixed, reflecting negligence in basic upkeep.
• The air-conditioner wiring was exposed and hanging directly in front, posing both a safety concern and showing lack of maintenance.
• While preparing tea in the morning, I noticed that the electric kettle was in extremely poor and unhygienic condition, making it unfit for use.
These are not minor issues; they indicate serious lapses in room inspection, maintenance, and hygiene standards.
Additionally, the dining experience was equally disappointing. The restaurant operates through a third-party, and there are no nearby food options, leaving guests with no alternative. Unfortunately, the restaurant staff appeared poorly trained and struggled to take even basic orders. One of my colleagues requested a simple plate of carrot and cucumber, which the staff was unable to provide. Such service levels are unacceptable in the hospitality industry.
While I understand that certain factors such as surrounding infrastructure may be beyond the hotel’s control, room cleanliness, maintenance, staff coordination, and service quality are entirely the hotel’s responsibility. Unfortunately, none of these met even minimum expectations during our stay.
We stayed at this property trusting the Ginger and IHCL brand promise, but the overall experience was extremely disappointing. Based on this stay, I would not recommend Ginger Hotels to anyone unless immediate corrective actions are taken.
I request IHCL management to review this matter seriously and inform us of the actions taken to prevent such experiences for future guests.
Looking forward to your response.
Sincerely,
Makarand Naik
Sanket Surve
Comment: 7 Nov 2025
Stayed in: Oct 2025
Stay at Ginger Hotel with family (03 Persons)
Comment: 29 Aug 2025
Stayed in: Aug 2025
our team's experience at Ginger, Guwahati
Location
IHM Campus VIP Road Borbari, Upper, Hengrabari, 781036, India
Check in and check out
Check in from:
2:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.