Hampton by Hilton Freiburg
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Non-smoking
More about Hampton by Hilton Freiburg
Hampton by Hilton Freiburg
Hampton By Hilton Freiburg is situated in Freiburg im Breisgau, 1.3 km from Freiburg’s Exhibition and Conference Centre and 1.5 km from Freiburg Cathedral. There is a 24-hour front desk and a fitness centre at the property.
Reviews from 
Couple
Comment: 8 Jul 2026
Stayed in: Jul 2026
Beyond expectations!
Great room with a modern bathroom! We stay there for two nights and because the room was done every other day, it was possible to get clean towels.
Good beds.
The breakfast was well taken care of, everything was well replenished. Also the second morning, while it was very busy!
Only downside was that the carpeting was dirty.
Good beds.
The breakfast was well taken care of, everything was well replenished. Also the second morning, while it was very busy!
Only downside was that the carpeting was dirty.
Hotel response
Comment: 20 Jul 2026
Sehr geehrte Anja,
herzlichen Dank für Ihre Rückmeldung und die positive Einschätzung zu Zimmer, Betten und Frühstück. Es freut uns, dass Sie sich wohlgefühlt haben.
Gern möchten wir uns dafür entschuldigen, dass der Teppich nicht Ihren Erwartungen entsprochen hat. Unser Anspruch ist es, einen rundum gepflegten Aufenthalt zu gewährleisten.
Wir würden uns freuen, Sie bei Ihrem nächsten Besuch in Freiburg wieder im Hampton by Hilton Freiburg begrüßen zu dürfen.
Mit freundlichen Grüßen
Ihr Team des Hampton by Hilton Freiburg
herzlichen Dank für Ihre Rückmeldung und die positive Einschätzung zu Zimmer, Betten und Frühstück. Es freut uns, dass Sie sich wohlgefühlt haben.
Gern möchten wir uns dafür entschuldigen, dass der Teppich nicht Ihren Erwartungen entsprochen hat. Unser Anspruch ist es, einen rundum gepflegten Aufenthalt zu gewährleisten.
Wir würden uns freuen, Sie bei Ihrem nächsten Besuch in Freiburg wieder im Hampton by Hilton Freiburg begrüßen zu dürfen.
Mit freundlichen Grüßen
Ihr Team des Hampton by Hilton Freiburg
Business traveller
Comment: 8 Aug 2026
Hampton by Hilton Freiburg im Breisgau a wretched hotel!
A wretched hotel that does no credit to the Hilton name! It certainly ought to be shut down—if not by Paris Hilton, then by health inspectors or the authorities in Freiburg im Breisgau.
The reception staff were good! Otherwise, it was a zero...
The reception staff were good! Otherwise, it was a zero...
Hotel response
Comment: 13 Aug 2026
Dear Mihai,
Thank you for sharing your feedback. We are truly sorry that your experience fell short of expectations and appreciate your acknowledgement of our reception team. We do not understand how photos of your rubbish and a sink that has just been used help other guests gain an accurate impression of our property.
Our goal is to provide a welcoming, comfortable stay that reflects the standards guests expect. We regret that this was not your impression on this occasion.
We value your perspective and hope to have the opportunity to offer a more positive visit in the future.
Kind regards,
Hampton By Hilton Freiburg Team
Thank you for sharing your feedback. We are truly sorry that your experience fell short of expectations and appreciate your acknowledgement of our reception team. We do not understand how photos of your rubbish and a sink that has just been used help other guests gain an accurate impression of our property.
Our goal is to provide a welcoming, comfortable stay that reflects the standards guests expect. We regret that this was not your impression on this occasion.
We value your perspective and hope to have the opportunity to offer a more positive visit in the future.
Kind regards,
Hampton By Hilton Freiburg Team
Group traveller
Comment: 31 Jul 2026
Disappointing for an Hilton
We booked, perhaps too far in advance, paying a 4-star superior price. First room with a broken thermostat. Bathroom with a nice shower but a very small sink. Very dirty carpet! Reported dirty water on the outside from the beginning, never cleaned! Cleaning every other day. On one side, the space between the bed and the wall is about 30 cm. No fridge, but there is an iron and ironing board! Mediocre breakfast (I went to the bar across the street twice out of desperation). If it had been a hostel, I wouldn't have complained...!
Hotel response
Comment: 12 Aug 2026
Dear Silvia C,
Thank you for sharing your experience with us. We are genuinely sorry to learn that your stay did not meet expectations.
We strive to provide well-maintained rooms, thorough housekeeping, and a satisfying breakfast, and regret that this was not reflected during your visit. Your feedback is important to our continuous focus on delivering an excellent guest experience.
We appreciate you choosing us and hope to have the opportunity to welcome you again for a far better stay.
Kind regards,
Hampton By Hilton Freiburg Team
Thank you for sharing your experience with us. We are genuinely sorry to learn that your stay did not meet expectations.
We strive to provide well-maintained rooms, thorough housekeeping, and a satisfying breakfast, and regret that this was not reflected during your visit. Your feedback is important to our continuous focus on delivering an excellent guest experience.
We appreciate you choosing us and hope to have the opportunity to welcome you again for a far better stay.
Kind regards,
Hampton By Hilton Freiburg Team
Group traveller
Comment: 31 Jul 2026
A real disappointment of a hotel
Hotel paid 200 euros per night with: room cleaning only every two days, no minibar, broken safe, without space for clothes. Carpet in the room and hallways stained everywhere. Lobby armchairs so stained that you don't know where to sit. Staff not very helpful. I should have read the ratings on TripAdvisor and not on Booking before booking. Absolutely not recommended
Hotel response
Comment: 12 Aug 2026
Dear Benedetto B,
Thank you for sharing your experience with us. We are sorry to learn that your stay fell short of expectations.
Our aim is to provide comfortable accommodation, well-maintained facilities, and attentive service at all times. We regret that this was not your impression on this occasion, and that your expectations did not align with the standards we strive to uphold.
We value your feedback, as it helps us uphold the standards our guests expect. We hope to have the opportunity to better serve you in the future.
Kind regards,
Hampton By Hilton Freiburg Team
Thank you for sharing your experience with us. We are sorry to learn that your stay fell short of expectations.
Our aim is to provide comfortable accommodation, well-maintained facilities, and attentive service at all times. We regret that this was not your impression on this occasion, and that your expectations did not align with the standards we strive to uphold.
We value your feedback, as it helps us uphold the standards our guests expect. We hope to have the opportunity to better serve you in the future.
Kind regards,
Hampton By Hilton Freiburg Team
Family traveller
Comment: 25 Jul 2026
Disappointment
What a filthy and smelly bunch! The reception was unfriendly, 3 ladies in a row where no (friendly) word came out. Clearly people didn't feel like it. We had booked for 2 normal rooms a €245,= per room, this does not include the parking space a €24,= for 1 night. Upon arrival in the room, the stench (heavy foul penetrating air) met us directly. Small smelly room with ditto bathroom where the hair of previous guests were still present in large measure. Also various mold spots and clear grease traces on plumbing and tiles. The carpeting was really dirty. The room had a fully made sofa bed placed which was NOT ordered by us. After consultation with the reception, after 6pm (until then, no one from housekeeping was present) someone would come along to dismantle the sofa bed and build it back to a regular sofa so that we could sit somewhere. No one has been there. Resume! Reception.....UNFRIENDLY .....room .....REALLY DIRTY INCLUDING THE SMALL BATHROOM .....service..... EVIL. For us definitely no more by Hilton experiences. DO NOT GO THERE!!!
Hotel response
Comment: 12 Aug 2026
Sehr geehrter Arie V,
vielen Dank, dass Sie sich die Zeit für eine Rückmeldung genommen haben. Es tut uns aufrichtig leid, dass Ihr Aufenthalt nicht unseren Ansprüchen an Qualität und Gastfreundschaft entsprochen hat.
Unser Ziel ist es, einen einwandfreien Service sowie saubere und einladende Zimmer zu bieten. Es ist bedauerlich, dass wir Ihre Erwartungen nicht erfüllen konnten.
Wir würden uns freuen, wenn wir Sie zukünftig erneut in der Hampton By Hilton Freiburg begrüßen dürften.
vielen Dank, dass Sie sich die Zeit für eine Rückmeldung genommen haben. Es tut uns aufrichtig leid, dass Ihr Aufenthalt nicht unseren Ansprüchen an Qualität und Gastfreundschaft entsprochen hat.
Unser Ziel ist es, einen einwandfreien Service sowie saubere und einladende Zimmer zu bieten. Es ist bedauerlich, dass wir Ihre Erwartungen nicht erfüllen konnten.
Wir würden uns freuen, wenn wir Sie zukünftig erneut in der Hampton By Hilton Freiburg begrüßen dürften.
Location
Zita-Kaiser-Straße 32, Freiburg, 79106, Germany|1.89 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Extra beds are available for an additional charge, depending on the size of the room.
Hampton by Hilton Freiburg: FAQs
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