Hotel Westminster
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Fitness centre
Spa
Front desk 24 hour
More about Hotel Westminster
Hotel Westminster
Hôtel Westminster is a 5-star hotel located in central Paris, between Place Vendôme and the Opera. Recently renovated, it offers modern, tastefully decorated rooms, a well-equipped fitness center, and massages and beauty treatments on request.
Reviews from 
Anonymous traveller
Comment: 31 Jul 2026
Stayed in: Jul 2026
It seems like a great hotel for those traveling alone and seeking a quiet stay. I would consider staying here again if I visit Paris in the future.
Business traveller
Comment: 29 Jul 2026
Stayed in: Jan 2026
Great location and hotel
The location of this hotel and the staff are both excellent. The style is a little bit rundown and could use an upgrade but not terribly so. The bar and breakfast are also great.
Hotel response
Comment: 30 Jul 2026
ear Guest,
Thank you for your wonderful review.
We are delighted that you enjoyed our central location, our bar and breakfast, and especially the service provided by our team. We also appreciate your feedback regarding the hotel's style, which we have taken into consideration.
We look forward to welcoming you back to the Westminster Hotel Paris very soon.
Kind regards,
Gianantonio De Pascale
Front Office Manager
Thank you for your wonderful review.
We are delighted that you enjoyed our central location, our bar and breakfast, and especially the service provided by our team. We also appreciate your feedback regarding the hotel's style, which we have taken into consideration.
We look forward to welcoming you back to the Westminster Hotel Paris very soon.
Kind regards,
Gianantonio De Pascale
Front Office Manager
Group traveller
US
Comment: 27 Jul 2026
Stayed in: Jul 2026
Like noisy neighbors, surly staff, and musty rooms"? This place is for you
Where can I even start? We arrived from the U.S. on a morning flight, so we booked the room for the night before. We got to our room when we arrived (yay) to find that the AC had not been turned on (okay), the room was unbearably stuffy, and the bathroom smelled moldy and musty. The nice front desk staff offered us another room, so we were obligated to sit in the lobby anyway for half an hour.
Our friends had two separate rooms on another floor. The room in between theirs was occupied by a couple who had a horrible screaming fight ALL NIGHT LONG. They did phone down at 11:30, and nothing was done. The next morning, the day staff checked a log, and said "oh yes, we sent someone at 11:30 - some people don't know how to act in public, sorry but not our fault".
Other highlights? Peeling wallpaper in the rooms, no views (okay), to get to the tiny elevator you must go up some 10-12 stairs from the lobby and then there is a little turn (not a landing). Very awkward. Oh- and if you want a cup of coffee, the surly server in the bar will send someone to get you one -- if she is done complaining in French about how you interrupted her chit-chat with other staff (there were no other customers in there then ). but hey - for 11 Euros, a small paper cup of coffee?
Avoid this place at all costs - there are plenty of very nice hotels in Paris.
Our friends had two separate rooms on another floor. The room in between theirs was occupied by a couple who had a horrible screaming fight ALL NIGHT LONG. They did phone down at 11:30, and nothing was done. The next morning, the day staff checked a log, and said "oh yes, we sent someone at 11:30 - some people don't know how to act in public, sorry but not our fault".
Other highlights? Peeling wallpaper in the rooms, no views (okay), to get to the tiny elevator you must go up some 10-12 stairs from the lobby and then there is a little turn (not a landing). Very awkward. Oh- and if you want a cup of coffee, the surly server in the bar will send someone to get you one -- if she is done complaining in French about how you interrupted her chit-chat with other staff (there were no other customers in there then ). but hey - for 11 Euros, a small paper cup of coffee?
Avoid this place at all costs - there are plenty of very nice hotels in Paris.
Hotel response
Comment: 29 Jul 2026
Dear Guest,
Thank you for taking the time to share such detailed feedback. I am truly sorry to read that your stay with us did not meet your expectations, and I sincerely apologize for the disappointment you experienced.
I regret the inconvenience caused by the condition of your initial room. While I am pleased that our reception team was able to offer you an alternative room promptly, I understand that having to wait after a long overnight journey from the United States was far from ideal.
I am equally concerned to learn about the disturbance caused by the noise from a neighboring room. Every guest deserves a peaceful night's sleep, and although our team did intervene after receiving the report, I am sorry that the situation continued to affect your friends' stay. Furthermore, I regret that our follow-up the next morning left you with the impression that your concerns were not taken seriously. This certainly does not reflect the level of empathy and professionalism we aim to provide.
Your comments regarding the condition of the room, the service you received at the bar, and your overall experience have been shared with the relevant department heads. They will be used to reinforce both our service standards and our attention to the maintenance of our facilities.
Should you wish to discuss your experience further, please do not hesitate to contact me directly. I would welcome the opportunity to speak with you personally, better understand your concerns, and restore your confidence in our hotel.
While I understand that this stay has left you with a negative impression of our property, I sincerely hope you might consider giving us another opportunity to provide you with the level of hospitality we are truly committed to delivering.
Kind regards,
Gianantonio De Pascale
Front Office Manager
Thank you for taking the time to share such detailed feedback. I am truly sorry to read that your stay with us did not meet your expectations, and I sincerely apologize for the disappointment you experienced.
I regret the inconvenience caused by the condition of your initial room. While I am pleased that our reception team was able to offer you an alternative room promptly, I understand that having to wait after a long overnight journey from the United States was far from ideal.
I am equally concerned to learn about the disturbance caused by the noise from a neighboring room. Every guest deserves a peaceful night's sleep, and although our team did intervene after receiving the report, I am sorry that the situation continued to affect your friends' stay. Furthermore, I regret that our follow-up the next morning left you with the impression that your concerns were not taken seriously. This certainly does not reflect the level of empathy and professionalism we aim to provide.
Your comments regarding the condition of the room, the service you received at the bar, and your overall experience have been shared with the relevant department heads. They will be used to reinforce both our service standards and our attention to the maintenance of our facilities.
Should you wish to discuss your experience further, please do not hesitate to contact me directly. I would welcome the opportunity to speak with you personally, better understand your concerns, and restore your confidence in our hotel.
While I understand that this stay has left you with a negative impression of our property, I sincerely hope you might consider giving us another opportunity to provide you with the level of hospitality we are truly committed to delivering.
Kind regards,
Gianantonio De Pascale
Front Office Manager
Family traveller
Comment: 12 Aug 2026
Stayed in: Aug 2026
Lunch
Flavio commis waiter very helpful kind professional he made my experience here extremely nice
Anonymous traveller
Comment: 30 Jun 2026
Stayed in: Jun 2026
DO NOT STAY HERE. I know 5 star in Europe doesn’t equate to 5 star in America but it was truly the worst hotel we’ve stayed at in years. The room smelled like cigarettes, the rooms were TINY, there was no AC in the hallways or the gym, the elevator was broken the whole time we were there, the internet speed was 5 mb so I couldn’t get on zoom calls for work or even access websites, the water pressure in the shower was so bad I couldn’t get soap out of my hair, there was only a handheld shower head, just all around horrible. I’ve stayed in 3 stars that seem like a dream compared to here. The only good thing about this hotel is the location. Besides that, I do not recommend at all. It takes a lot for me to write a review good or bad but I had to do it for the sake of others so you do not have the same experience. When you walk in the lobby and the outside is very nice but then you start to head to your room and you quickly realize you got catfished. We got switched rooms after one night and both were horrible.
Excellent location
13, Rue De La Paix, 2nd Arrondissement , Paris, 75002, France|1.02 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Hotel Westminster: FAQs
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