CARD Hôtel
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
More about CARD Hôtel
CARD Hôtel
Situated in Paris, 1.7 km from Gare Saint-Lazare, CARD Hôtel features accommodation with a fitness centre, private parking, a garden and a bar. This 4-star hotel offers a concierge service and luggage storage space.
Comment: 1 Jun 2026
Stayed in: May 2026
Comment: 27 Jun 2026
Stayed in: Jun 2026
Disappointing stay and Management Response to medical situation
Even worse, despite repeatedly informing staff of our revised arrival date, we continued to receive a message accusing us of being a no‑show and threatening to cancel our reservation. This level of internal miscommunication would be concerning at any hotel, but at a 4‑star establishment, it is simply unacceptable.
The most disappointing part was the complete absence of real leadership from the hotel manager. A 4‑star manager is expected to step in, acknowledge unusual circumstances, and ensure guests feel supported. Instead, she never addressed our situation directly and hid behind her employees. The only message we ever received from her was a tone‑deaf, generic “I hope your stay is going wonderfully” email — sent one day after our original check‑in date. It was painfully clear she had no idea we hadn’t even checked in and had ignored the multiple messages explaining why. This is not 4‑star service; it’s a breakdown in basic hospitality.
When we finally arrived on the updated date, we were only allowed to stay one night, despite having paid for five. The remaining nights we paid for were simply not honored. No 4‑star hotel should ever treat guests this way, especially during a medical crisis.
The lack of empathy, accountability, and professionalism overshadowed what should have been a joyful family trip. For a hotel that markets itself as a 4‑star property, the experience we received was nowhere close to that standard.
Comment: 12 Jun 2026
Stayed in: May 2026
Compact Card
Perfectly comfortable though with everything I needed. Good breakfast which was very varied for Paris.
Comment: 19 May 2026
Stayed in: May 2026
Comment: 30 Mar 2026
Stayed in: Feb 2026
Very onerous
Tiny room
Bedding ibis budget level
Basic breakfast for 29 euros
Cleanliness to review
Nice neighborhood
Correct personnel
Soundproofing and glazing to improve
Very expensive for the services offered
Excellent location
104 Rue Cardinet, 17th Arrondissement, Paris, 75017, France|3.27 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.


