Eerguna Hotel
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Fast facts
Check in from: | 2:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Front desk 24 hour
More about Eerguna Hotel
Eerguna Hotel
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Reviews from 
Group traveller
Comment: 24 Jan 2025
The hotel is big and warm, reception girls is very friendly and helpful. Over my expectation 😊
Hotel response
Comment: 29 Jan 2025
非常感谢您为携程的好评，我们感到非常高兴和荣幸。我们始终坚持以旅客为中心，努力提供最优质的服务。感谢您给予我们的认可和鼓励，这将成为我们不断进步的动力。如果您有任何其他建议或意见，请随时联系我们，我们将竭诚为您服务。再次感谢您的支持和信任！
Solo traveller
Comment: 4 Feb 2023
The room is cold, and a small heater is provided, but it is not enough. The reason for not turning on the air conditioner is that the air conditioner cannot work. You can judge for yourself. There was no hot water in the shower, and I sneezed after taking a shower, but luckily I didn't catch a cold.
Hotel response
Comment: 4 Feb 2023
Dear, I am so sad to see your evaluation of the hotel! I see that you have booked a deluxe double room. Our double room is a north-facing room. Due to the lack of sunlight in the north-facing room, the temperature is lower than that of a deluxe standard room. Considering this problem, the hotel will arrange a room for you. It is because we did not think carefully and did not turn on the electricity for heating in advance. We are very sorry for this. Because we are a northern border port city, the temperature in winter is more than minus 40 degrees, and the wind is relatively strong, and the central air conditioner, the cold wind often passes through the pipes and makes the room very cold, so it is closed in winter. First of all, I sincerely thank you for choosing the Grand Hotel. It is our honor. I am very sorry for bringing you a bad experience. Please allow me to bend over 90 degrees to offer you our apologies. Please rest assured that we will definitely Improve your feedback and sincerely invite you to try again next time!
Business traveller
Comment: 1 Feb 2023
The shower room is too dirty. The shower room of what age has low water pressure. I didn't dare to take a shower after staying for one night. service is ok
Hotel response
Comment: 4 Feb 2023
Dear little master, Erguna Hotel is a boutique hotel built with the theme of birch forest in the arctic circle at 45 degrees north latitude. It is the only gold-leaf-level "green tourist hotel" in Hulunbuir. The decoration of the hotel is based on the concept of green, low-carbon and environmental protection, reflecting the original ecology and pure natural style. I'm sorry that I didn't meet your request, and I sincerely apologize to you here. In the future, we will let the staff clean up more carefully, especially thank you for your review, thank you for your stay, we will continue to improve, and welcome your next visit!
Business traveller
Comment: 18 Feb 2023
The accommodation environment is very good, and the front desk service is also very good
Hotel response
Comment: 19 Feb 2023
I sell the dusk in the world, just to collect the tenderness in the world to meet you. Thank you for staying and commenting on us in your busy schedule, and thank you for your love for the hotel, looking forward to your next stay!
Family traveller
Comment: 17 Apr 2022
The front desk service is very thoughtful, the environment in the house is very good and clean, the room facilities are also very distinctive, there are many kinds of breakfast, and the taste is also very good. I will book this hotel next time I go to Ergun.
Hotel response
Comment: 17 Apr 2022
You have spring and autumn in your eyes, better than all the mountains and rivers I have seen and loved. Thank you for your visit and praise. Every city has a reason to miss it, and every hotel has their sweet and warm memories. I hope this is your warm and unique one. Remember to visit often when you come home.
Excellent location
No.287 E'erguna Street, Ergun, 022250, China|0.91 km from city centre
Check in and check out
Check in from:
2:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Children can sleep in the room for free. No extra bed provided.
Please contact the hotel for details about adding extra beds.
Eerguna Hotel: FAQs
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