Changsha Laiya Hotel

Name: Changsha Laiya Hotel
Address: 9th Floor, Building 1, Walmart Yangguang Jincheng, No. 421 Xinjian East Road, Changsha, 410000, China, Changsha, Hunan, 410000, China

+ 110

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Fast facts

Check in from:	12:00 pm
Check out before:	2:00 pm
Pets	Pets allowed free of charge
Use of Existing Beds	Children can sleep in the room for free. No extra bed provided.

Amenities

Wi-Fi

Parking

Air conditioning

Laundry

Baby-sitting

Lift

More about Changsha Laiya Hotel

Changsha Laiya Hotel

Looking for a place to spend a night after a long walk around the city? Hotel «Changsha Laiya Hotel» is located in Changsha. This hotel is located in 14 km from the city center..You can stop by the bar. If you travel by car, there’s a parking zone. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry and an ATM..In the room, there is a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Reviews from

Mentioned by travellers

Group traveller

Comment: 15 Jan 2023

I am really satisfied with this hotel, the design is reasonable, and I am also a very picky guest, but the service attitude of this hotel is very good, which surprised me. From the moment I entered the door, I can see that the store pays attention to details, and the front desk Enthusiastically introduce Wal-Mart's various snacks and special shopping places. I played around until 22 o'clock that night. What is the age of drinking tobacco, the tea looks pleasant and the taste of the year is particularly strong. I also gave me a late check-out the next day, which is a very good service. Hygiene is also quite good compared to hotels of the same price and well organized! The air conditioner is good, the internet is good, the space is large, the sound insulation is good, and you feel at home. There are snacks and drinks at the front desk for purchase, and there are masks as a gift. The epidemic prevention measures are good. I recommend everyone to stay here, and I will stay here again after the year.

Hotel response

Comment: 16 Jan 2023

Thank you very much for helping our hotel write such a detailed online review in your busy schedule! Thank you for your feedback. This kind of experience makes us feel honored to meet the lovely you. We look forward to your fate with Laiya Hotel has just begun. Our story will continue to be harmonious and beautiful. I hope that when we meet again, you can enjoy Like us more and more. Sincerely invite you to come again, I wish you smooth work and happy life!

Group traveller

Comment: 28 Jan 2023

A nearby hotel with a good price-performance ratio. It’s just convenient for friends to gather around. After dinner, it’s natural to have a discussion. We like the main picture of their home. The two mahjong double rooms have new beds, big air conditioners, and good air conditioning. The proprietress who comes here often will take care of us and arrange for us first. I have been a regular customer for more than a year. Friends book a single room to ask girlfriends and book her house. Once they get acquainted, they only choose Laiya. The main reason is that the service is good, the delivery is responsive, the service attitude is good, and the sanitation is clean. The boss doesn't say how dirty every time a friend is beaten, which is very good. It is very cost-effective to book membership points on Ctrip to deduct the room rate often. I would like to give a big praise and recommendation. I wish the store a prosperous business! marvelous!

Hotel response

Comment: 4 Feb 2023

Dear customer, thank you very much for sharing your stay experience with us. We regret that we did not meet your expectations. Please accept our sincere apologies. The hotel will conduct regular maintenance on the rooms and other various facilities, and improve every detail to provide you with perfect stay enjoyment. And there will be various promotions and special offers in different periods. If you have confirmed your itinerary, please book in advance to enjoy more discounts. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Sincerely look forward to your coming again!

Other

Comment: 12 Jan 2023

It is highly not recommended, there are various guides for offline transactions, and there is no free mineral water in the room. There are actually cockroaches crawling all over the house in winter

Hotel response

Comment: 14 Jan 2023

Dear guest, we sincerely apologize that you were not satisfied with your stay. You booked an apartment here, and we have upgraded the room type for you for free. For the sake of customer experience, guests can consult at the front desk if they have any questions within half an hour after entering the room, or go through free room change or full check-out procedures. There is no such thing as guiding offline transactions. There is free water at the front desk. You didn’t report the situation to our front desk when you had any questions about the room until you checked out. We are on call 24 hours a day to solve the problem for you. At that time, I only received a message from Ctrip that if you are over 18 o'clock, you need to change your room to an hourly room? According to your check-in time and the rules of the platform, the front desk did not change the price of the single order, and you did not respond to your request in person. What do you want? I hope that customers who encounter problems in the future can communicate with us as soon as possible, and don’t stay for half a day like this Mr. Huang and want to change the hourly room fee without the approval of the front desk. Malicious attacks on the hotel are not advisable and cannot solve the problem. It is you who gave us feedback face to face, and we will definitely solve the problem of our sanitation charges for you on the spot. There is no need to cheat you with a business room of about 100 yuan. I told you that the water will be given to you to drink, but you haven’t touched our water when you check out? There is no need to be so cautious in life. Why did you take a corner of this picture and it is not the real picture of this hotel? However, every hotel does not deny that cockroaches are difficult to avoid in summer and try to deal with them and improve them. "Fortunately, China is not Europe now, and we can still see cockroaches in winter (^_^)" I hope you will stay next time and give us a chance to apologize. Looking forward to visiting next time!

Anonymous traveller

Comment: 25 Oct 2022

#zan# Corridor sound insulation, room layout, accommodation safety, room lighting, indoor smell, transportation convenience are satisfactory to me

Hotel response

Comment: 3 Nov 2022

Thank you very much for taking the time to write such a detailed review of our hotel! Thank you for your feedback, such an experience makes us feel honored to meet the lovely you. We look forward to the beginning of your relationship with Laiya Hotel. Our story will continue to be harmonious and beautiful. I hope that when we meet again, you can like us more and more. We sincerely invite you to visit again. I wish you a smooth work and a happy life!

Group traveller

Comment: 27 Aug 2021

The service attitude of the lady at the front desk is very good, the environment here is also very hygienic and clean, and the style is very warm.

Hotel response

Comment: 28 Aug 2021

Dear goddess and goddess, the world is so big, it is a kind of fate for us to meet in Laiya Hotel, you are comfortable, we are relieved, your satisfaction is our unremitting pursuit, the hotel is exquisite, elegant, modern It is also the responsibility of all our staff to provide a clean, comfortable, convenient and high-quality rest environment and service for every guest staying in the hotel. Thank you very much for your support to the hotel, and welcome your next visit! .