Hampton by Hilton Brest
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Fast facts
Check in from: | 2:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Amenities
More about Hampton by Hilton Brest
Hampton by Hilton Brest
Enjoy comfort and convenience at Hampton by Hilton Brest. Our stylish hotel is ideally located at the crossroad of Brest’s main roads, just 4km from downtown and 10 minutes from the city’s major attractions. We’re situated within close proximity to the train station, Poland – Belarus border and Brest airport, making it easy for you to get around, explore and stay connected. Unwind in a spacious guest room, featuring free WiFi, tea and coffee making facilities, and an LCD flat screen TV. When you’re ready to rest, relax on our comfiest amenity yet, the comfy bed. Enjoy free hot breakfast each morning of your stay, and keep up with your workout routine in our complimentary fitness center. Our 340 sq. m. of conference space makes us the perfect venue for meetings and events. Our modern Brest hotel is situated close to attractions including Brest Fortress, Firth Fort, and the Museum of Railway Equipment. Enjoy close proximity to vibrant Sovetskaya Street, where you’ll find a wealth of cafes, shops, and bars, as well as the Millennium of Brest monument, the Cathedral of St. Simeon, and the Botanical Garden. We’re just 4km from Central Park, featuring several restaurants and the Brest Big Wheel, where you can enjoy spectacular views across the city. We can’t wait to welcome you!
Comment: 20 Sep 2024
Stayed in: Sep 2024
Exceeded expectations.
From the pros: the rooms are spacious, the beds (we had separate) are huge, breakfast standard very varied assortment changed every day, food is enough even for those who come to the end, access to the floors from the key, very friendly staff, towels changed every day, there is a hairdryer, even an iron.
On the downside: the hotel is not downtown, but the Hiltons have it; there are no toothbrushes and slippers, but it's a C. I'm in the top five now and there are no brushed slippers here either)))
The lady below writes about the lack of a fridge in the room, and I'll repeat that it's still a THREE, not an A, it shouldn't be here.
Hotel response
Comment: 25 Sep 2024
Рады, что Вы чувствуете себя в нашем отеле как дома - это наивысшая похвала для нас!
Благодарим за все положительные моменты, отмеченные в Вашем отзыве и будем счастливы иметь возможность приветствовать Вас снова в отеле Hampton by Hilton Brest
Comment: 14 Sep 2024
Stayed in: Aug 2024
Expected more.
1. The sink was clogged, there was water! No slippers, not to mention bathrobes. That's a shame for you!
2. No fridge. I had a little bag of medicine to keep cold. When she found out there was no refrigerator in the room, she went to the reception to check. They said that it is just "some kind of supernatural option" they have, refrigerators in almost no rooms and they need to be "booked in advance." Strangely very, but ok. I'm asking if they can leave a bag in the fridge at the front desk or the restaurant somewhere overnight, refused!
3. Cherry on the cake... Check-in was at 3 a.m. on a weekday, planned to just sleep until morning and drive on, as they were transit. Specially specified what time it is breakfast to get more sleep, the administrator said before 11.00. Great, 10.30 came for breakfast, and it's all cleaned up... We ask the administrator who has already changed, how about breakfast, we get the answer “and all, and all, breakfasts on weekdays until 10 a.m.”. Awesome! We're asking how it happened, we're told the receptionist was wrong, sorry. When asked how to solve the problem, the girl shrugged her shoulders, stretched her arms, and said that, unfortunately, she couldn't help! Then I asked for a book of comments and suggestions, immediately another girl came out and said that she could offer us lunch boxes with her or set them on the table. We agreed, because we didn't want to waste time finding a place to eat breakfast, especially at the hotel we had breakfast, we were fed sandwiches, scones, coffee, juice. And with that thank you, but first of all, breakfast is about nothing compared to what it should be, and secondly, why don't they solve problems until it comes to the complaints book?? Frankly, a hotel that presents itself as a “premium” should be ashamed of itself for treating guests in this way. And I recommend working with the staff!
Hotel response
Comment: 25 Sep 2024
Благодарим Вас за то, что в своем отзыве Вы обратили наше внимание на важные аспекты нашего сервиса. Мы приносим свои извинения за те неудобства, которые Вы испытали во время проживания в нашем отеле, и хотим Вас заверить, что такие случаи не характерны для наших обычно высоких стандартов обслуживания. Мы обсудим Ваши комментарии с персоналом и предпримем необходимые меры, чтобы исключить такие случаи из нашей практики
Ваши комментарии по-настоящему важны для нас.
Поверьте, Ваш комфорт во время проживания в гостинице, а также отсутствие каких-либо проблем – наша первостепенная задача.
Comment: 7 Jul 2024
Stayed in: Jul 2024
Best hotel in Brest!
Hotel response
Comment: 25 Sep 2024
RU
Comment: 16 Jun 2024
Stayed in: Jun 2024
Great new hotel
The hotel itself is new. Therefore, such pleasant little things as access to the elevator using cards and public telephones in the corridor are pleasing. The room itself is very cozy, with a comfortable bed. The room has a hairdryer, safe, refrigerator, soap-gel-shampoo in dispensers, slippers, kettle and tea set, 0.5 liters of water, ironing dock, iron. Excellent free Wi-Fi. Nice comfortable shower.
Breakfast is very good and tasty.
The hotel has a very pleasant and affordable restaurant serving Belarusian cuisine, which we enjoyed using.
It's a 20 minute walk to the center, there is a small shopping center and several shops nearby.
In general, if we get carried away to Brest, we know where to go.
Hotel response
Comment: 25 Sep 2024
Мы ценим Вас как гостя и надеемся приветствовать снова. Мы сделаем всё возможное, чтобы сделать Ваше будущее проживание таким же комфортным и приятным.
Comment: 14 Jun 2024
Stayed in: Jun 2024
Low standards, disrespectful attitude, won't go back there again
We were in this hotel for the third time, at the moment, it has greatly lowered its standards and fallen in our eyes. The cleaning needs better, the towels they hang are very old, frayed with threads. There are no amenities in the room (no slippers or other necessary accessories). The reception staff is not friendly, with a deliberately biased attitude. They disturbed our peace and called our room and knocked several times before checking out.
We won't go back there again :)
Hotel response
Comment: 15 Jun 2024
Ваши комментарии были донесены до руководителей соответствующих отделов и позвольте заверить Вас, что все Ваши замечания будут внимательно рассмотрены и приняты меры по улучшению уровня предоставляемого сервиса.
Позвольте принести самые искренние извинения за неудобства, с которыми Вам пришлось столкнуться во время Вашего проживания.
Для нас будет честью снова видеть Вас в качестве гостя Hampton by Hilton Brest.
Very good location
Varshavskoye Shosse 41, Brest, 224003, Belarus|7.11 km from city centre
Check in and check out
Check in from:
2:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.