Ardo
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Fast facts
Check in from: | 2:00 pm |
|---|---|
Check out before: | 10:00 am |
Amenities
More about Ardo
Ardo
Ardo has free bikes, outdoor swimming pool, a fitness centre and garden in Townsville. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property.
Comment: 22 Aug 2026
Stayed in: Aug 2026
A dream!!!! Very hard to leave….
We’d wanted to stay at The Ardo since visiting Terasu and Marmor (the on site restaurants) when previously staying next door at The Ville.
We had a spacious suite with a large bath on the balcony, so it was hard to get motivated to do anything other than sit in the bath relishing the views!!!! Just stunning. It does take a looooong time to fill that huge bath though, so a faster running tap could be an improvement! But as to improvements, the only other two we noted would be to have a second hook in the bathroom so that both bathrobes can be hung up, and a shower cap provided, as is normal.
Service wise - spot on - when requested, a wine bucket arrived quickly, towels were changed quickly and poolside drinks ordered via the QR code arrived quickly.
I’m even reviewing this whilst still on site, having checked out no more than 20 minutes ago, but sitting in the very calm foyer area enjoying the phenomenal view, and trying hard to delay departure…… ⭐️⭐️⭐️⭐️⭐️
PS: a short walk out along the breakwater gives a nice view back to the complex.
Hotel response
Comment: 25 Aug 2026
We’re especially delighted to know that you enjoyed the balcony bath — even if it did take a little while to fill! We truly appreciate you taking the time to share your suggestions regarding the tap, bathroom hook and shower cap. Your feedback is very valuable and will certainly be shared with the relevant teams.
Most importantly, we’re thrilled that you found our service attentive and prompt, and that you were able to relax and enjoy the atmosphere right up until the very last moment. It sounds like you really didn’t want to leave — and honestly, that’s exactly what we love to hear!
Thank you once again for choosing The Ardo. We hope to welcome you back very soon for another unforgettable stay.
The ARDO Team
Comment: 26 Aug 2026
Stayed in: Aug 2026
The biggest thing missing for us was a relaxed café/bar within the hotel itself — somewhere to get a good morning coffee, sit and enjoy the beautiful lobby during the day, or have an evening drink. The rooftop bar is lovely, but during our stay it was simply too windy to comfortably sit outside. We also didn’t really want to go next door for breakfast, as although it’s convenient, the atmosphere and overall vibe just isn’t the same as Ardo.
A little more attention to minibar replenishment would also have been appreciated.
We dined at the Japanese restaurant, which is a beautiful space and was an enjoyable experience overall. One disappointment was that the menu specifically listed Hokkaido scallops, however the scallops we were served were not Hokkaido scallops. We completely understand that ingredients can change depending on availability, but it would have been much better to be told in advance that a substitute was being served.
These are relatively small things in what was otherwise a lovely stay. Ardo is a gorgeous hotel with a lot going for it, and with a few refinements to the food, beverage and service offering, it could be exceptional. We would definitely stay again.
Comment: 8 Aug 2026
Stayed in: Aug 2026
Had to move rooms due to ciggy smoke in room.
When we pointed out to manager that the hotel website says "non smoking throughout " the condsending nite manager Henry said " if it offends you so much we supose we have to move you
Comment: 2 Aug 2026
Stayed in: Jul 2026
Comment: 29 Jul 2026
Stayed in: Jul 2026
Excellent location
67 Sir Leslie Thiess Drive, Townsville, 4810, Australia|0.87 km from city centre
Check in and check out
Check in from:
2:00 pm
Check out before:
10:00 am
Good to know
Extra beds are available for an additional charge, depending on the size of the room.

