Deck Quarters - Mansfield, VIC

Name: Deck Quarters - Mansfield, VIC
Address: Corner High and Highett Streets, Mansfield, 3722, Australia, Mansfield, Victoria, 3722, Australia

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Fast facts

Check in from:	2:00 pm
Check out before:	10:00 am
Pets	Pets not allowed

Amenities

Wi-Fi

Parking

Air conditioning

Non-smoking

Express check-in

Express check-out

More about Deck Quarters - Mansfield, VIC

Deck Quarters - Mansfield, VIC

Deck Quarters - Mansfield, VIC is located in Mansfield. The hotel provides both free WiFi and free private parking. At the hotel, each room is equipped with a wardrobe.

Reviews from

Mentioned by travellers

Couple

Comment: 28 Mar 2023

Stayed in: Mar 2023

Boutique elegance

Lovely boutique accommodation in the heart of Mansfield. Central to everything, yet quiet. Great restoration/ transformation of old bank building. Very elegant and tastefully decorated rooms. We had a refreshing spa bath in our room. Well stocked bar fridge if you needed that. Complimentary pod coffee. Air conditioning. Very comfortable king bed.
Easy to deal with management.
Thoroughly recommend.

Couple

Comment: 25 Apr 2023

Stayed in: Apr 2023

Very disappointed experience.

Not a great experience. We found dirty surface that had not been cleaned for a long time. No heater in bathroom. Light in bedroom didnt work. The worse thing was the most disgusting sewerage smell. Rang owner sent son in-law to check it out. Who couldn’t believe how bad it was The owner couldn’t be bothered to ring us back to see how we were. Not happy!! Room very small nowhere to put your cases and very steep and narrow staircase. Linen in the bathroom not all replaced, not good enough.

Other

Comment: 8 Mar 2023

Stayed in: Nov 2022

Charged Double and not refunded!

In September 2022, my husband booked and paid by credit card for 2 rooms for November 2022
When we arrived at the rooms in November, I was asked to pay and did as I assumed that our previous payment had not been processed. However, upon checking our credit card statement, I discovered we had paid in September and paid again for the same booking in November.
I phoned the owner, Susan, who said she would look into it. Over the next few months, I have sent multiple emails with attached evidence and called several times. She has not responded. I am now lodging a complaint with the relevant government department. I advise all guests to be very wary

Other

Comment: 25 May 2022

Stayed in: May 2022

Tired and not so clean

Should have been and could have been perfect, however the room was not particularly clean, the bed was appalling and had a big dip in it.. Very obvious that nothing had been updated or maintained since being opened. Certainly not peaceful with water running through the pipes in the wall that the bedhead was on, people running up and down the stairs and doors slamming late into the night. Whilst the location was brilliant we won’t be staying again!

Group traveller

Comment: 24 Jan 2021

Stayed in: Jan 2021

Let down ......filthy!!!!

The place looked fantastic it was comfortable location great.....however the towels were disgusting. Old make up stains on towels plus one face washer - (3 of us were staying and we only got one face washer between a group of friends to share!!!)
We text host to ask for clean towels and she didn’t bother replying- because of this I would never go back or recommend the place