Crystal Hotel Hat Yai, Ban Kho Hong Hotels

Name: Crystal Hotel Hat Yai
Address: 327 Kanchanavanich Road Songkhla, Ban Kho Hong, 90110, Thailand, Ban Kho Hong, Songkhla Province, 90110, Thailand

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Fast facts

Check in from:	14:00
Check out before:	12:00
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

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Wi-Fi

Parking

Air conditioning

Airport shuttle

Pool

Fitness centre

More about Crystal Hotel Hat Yai

Crystal Hotel Hat Yai

Set in Hat Yai, 4.5 km from CentralFestival Hatyai Department Store, Crystal Hotel Hat Yai offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden.

Ratings and reviews

Cleanliness4.4

Location4.0

Service3.8

Rooms4.3

Value3.7

Sleep quality3.8

Traveller reviews

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Mentioned by travellers

Comment: 10 Dec 2024

Stayed in: Oct 2024

Enjoyed staying there very much, wish we had more time to enjoy the pool. Restaurant was excellent

Business traveller

Comment: 16 May 2025

Simply shocking experience

First and the most unbelievable experience I had was about Iron and iron board when this 4 Star claimed hotel told me that in this hotel they don’t provide iron or iron board to guests. I literally was in shocked as it was 1st time in my travel experience across many countries I have never face this problem. Also they do not provide any hand wash or face wash or any soap in this hotel. Breakfast served in a place where I think people booked their weddings or other ceremonies and there is no egg station in this again 4 star claimed hotel. I was feeling like I have been invited in a wedding where there is no one to receive guests. In the whole menu there is only one dessert option beside few fruits option. I don’t know who is running this hotel but let me tell you it is running by extremely incompatible, incompetent and non professional management. Next time if anyone dare to book this hotel then pls bring your own iron and soap to wash ur face or else you have to use body wash gel on ur face.

Comment: 12 May 2025

Stayed in: May 2025

At low price one cannot expecttio high service standard. It's very good indeed for low price paid and even canecwih free breakfast. very Good location as a big shopping mall is just across the road on the opposite side

Family traveller

Comment: 22 Dec 2024

Stayed in: Dec 2024

Scammer hotel!

Hotel room, breakfast were acceptable but service very bad. Travellers who wanted massage please spend some money to take tuk tuk to other place for massage. Don't take the bell boys recommendation for in-house massage. Double expensive than the massage parlour and they send are those aunties like cleaning aunties with no proper procedure of massage technic and got to use own towels, suppose to have 1hr massage instead but 40 mins they finish it abruptly. Suppose 1.5hr massage for 400 baht become 40 mins massage. One of my friends agreed to have the oil body massage without telling how much and session end up finish in 1hr ans charged 700 baht. Scammers.. feel cheated. Confronted the bell boy and he just apologize without any solution for us and disappeared.

Comment: 3 Dec 2024

Stayed in: Nov 2024

Couldn’t do much to incessant rain. When no taxi showed up, receptionist Billy, gave a ride to the bus station for my bus to Phuket. Exceptional service in time!

Very good location

4.0

327 Kanchanavanich Road Songkhla, Ban Kho Hong, 90110, Thailand|1.83 km from city centre

10 things to dowithin 1.65 km

Check in and check out

Check in from:

14:00

Check out before:

12:00

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast price

Please contact hotel for price information

Important information from the hotel

Please inform Crystal Hotel Hat Yai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of THB 1000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Important information about the city

It is prohibited to bring durian to the hotel.

Accepted payment methods

This hotel accepts the following payment methods: