Costa Hotel
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Fast facts
Check in from: | 2:00 pm |
|---|---|
Check out before: | 11:00 am |
Pets | Pets allowed free of charge |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
More about Costa Hotel
Costa Hotel
Set in Pompei, 17 km from Ercolano Ruins, Costa Hotel offers accommodation with a garden, free private parking, a shared lounge and a terrace.
Reviews from 
Couple
Comment: 17 May 2026
Stayed in: May 2026
Arrive as Guests - Leave as Family
From the moment we entered the reception of the Costa Hotel Pompei we were made very welcome. Nadia very kindly took our luggage to our room & Carmen gave us a welcome drink & snacks. We settled into our very clean, comfortable room before our evening meal. Carmen suggested a delicious seafood pasta dish. Throughout the week Nadia, Carmen & Mario were wonderful, always happy to help by ordering taxies, giving tourist advice etc. The Hotel is a little out of the way for all tourist attractions, in reality you cannot walk anywhere, other than the railway station, which only takes 20 minutes. The taxies are reasonably priced & the train is really cheap. There is a very busy road running close by, however, the electric shutter on balcony window works wonderfully to suppress the noise & the air con was certainly appreciated. The team we did not meet, do a great job behind the scenes. We would definitely return to this hotel. As they say on the door Arrive as guests, leave as family. We loved it.
Hotel response
Comment: 19 May 2026
Dear Trina and Phil,
Thank you so much for such a lovely review!
It is a pleasure to know that you had such a great time with us and that you appreciated the perfect teamwork behind the welcome, cleanliness, breakfast, good food, and everything involved in the management of our hotel. For us, it is very important that our guests feel warmly welcomed from check-in until check-out. It will be a great pleasure to accommodate you here again, hopefully not too far in the future. thank you uagain from Nadia, Carmen. Mario and all the Staff.
Thank you so much for such a lovely review!
It is a pleasure to know that you had such a great time with us and that you appreciated the perfect teamwork behind the welcome, cleanliness, breakfast, good food, and everything involved in the management of our hotel. For us, it is very important that our guests feel warmly welcomed from check-in until check-out. It will be a great pleasure to accommodate you here again, hopefully not too far in the future. thank you uagain from Nadia, Carmen. Mario and all the Staff.
Couple
Comment: 4 Sep 2026
Stayed in: Aug 2026
Wonderful Hotel
We had a wonderful stay at this hotel and couldn’t have asked for a better experience. From the moment we arrived, the staff were incredibly welcoming, friendly, and professional. The room was spotless, comfortable, and beautifully maintained, with everything we needed for a relaxing stay.
The hotel has a fantastic atmosphere, and every detail shows how much attention is given to guests. The service was excellent throughout our stay, and the staff were always happy to help with a genuine smile.
The location was also very convenient, making it easy to explore the area and enjoy everything nearby.
Overall, we were extremely impressed and would happily stay here again. Highly recommended to anyone looking for a comfortable, clean, welcoming hotel with outstanding service!
The hotel has a fantastic atmosphere, and every detail shows how much attention is given to guests. The service was excellent throughout our stay, and the staff were always happy to help with a genuine smile.
The location was also very convenient, making it easy to explore the area and enjoy everything nearby.
Overall, we were extremely impressed and would happily stay here again. Highly recommended to anyone looking for a comfortable, clean, welcoming hotel with outstanding service!
Couple
Comment: 23 Aug 2026
Stayed in: Aug 2026
Bad location. Very rundown
Bad location as everything is rather inaccessible, taxi cost is £90 from the airport 1 way! No ubers or lyft, £70 1 way taxi to naples which is a 20 minute drive. Train station is around a 30 minute walk. Hardly anything close by, pretty run down to be honest including the rooms. Breakfast is a choice of toast or cake which isn't to our taste. Hotel in desperate need of modernisation, if we were to visit the area again we would stay away from here, and go more towards sorrento as there is more to do and a much more suitable location for trips etc
Hotel response
Comment: 27 Aug 2026
Dear Guest,
Thank you for taking the time to share your experience, even though we disagree with much of what has been reported. Every opinion is respectable, Even if it doesn’t faithfully reflect the reality of the facts.
First of all, we do not understand why the cost of transfers should automatically be considered an issue attributable to the hotel. We manage a hotel and, upon request, we can arrange transfers to make things easier for our guests, but you can decline them. If a guest accept the service, they also accept the applicable fare. Our property can also be reached by train, and the station currently in operation is approximately 1.5 km from the hotel, about a 20-minute walk (this is a temporary situation, as the station located just 5 minutes away is currently closed and awaiting reopening). We understand that this may be less convenient, but it was nevertheless an alternative. Likewise, the lack of Uber or Lyft in the area is certainly not something that depends on our hotel. Transfer costs are determined by the distance and the service chosen, not by the hotel. Furthermore, a transfer from the airport to the center of Pompeii would have cost the same, while the price for Sorrento would have been even higher.
We would, however, like to focus on the aspects that directly concern our hotel, starting with breakfast. Your description left us quite stunned, as our continental breakfast is certainly not limited to toast and cakes. In addition to toast and a selection of fresh pastries prepared by us, we offer cold cuts, sliced and spreadable cheeses, hard-boiled eggs, homemade savory products, fresh and dried fruit, yogurt, various types of cereals and muesli, biscuits and croissants, as well as, of course, a variety of beverages.
We understand that not everything can suit every guest’s personal tastes, but why reduce our offering to “toast or cake” when this is simply not true? Ignoring what is actually served is, above all, disrespectful to our work. The same applies to the comment that the hotel is “run-down” and “urgently in need of modernization”. We fully respect the fact that our style and furnishings may not suit your personal taste, but they are certainly not neglected. We constantly strive to ensure that our spaces are welcoming, clean, and well maintained. Every year, we invest in improvements, from the guest rooms and common areas to the garden, and the feedback from our other guests confirms this.
We are sorry that your experience was so strongly affected by the location and transfers costs, to the point that these factors negatively influenced your overall opinion of aspects that are directly related to our property.
We sincerely hope that, on your next stay, you will find a location that is better suited to your needs.
Thank you for taking the time to share your experience, even though we disagree with much of what has been reported. Every opinion is respectable, Even if it doesn’t faithfully reflect the reality of the facts.
First of all, we do not understand why the cost of transfers should automatically be considered an issue attributable to the hotel. We manage a hotel and, upon request, we can arrange transfers to make things easier for our guests, but you can decline them. If a guest accept the service, they also accept the applicable fare. Our property can also be reached by train, and the station currently in operation is approximately 1.5 km from the hotel, about a 20-minute walk (this is a temporary situation, as the station located just 5 minutes away is currently closed and awaiting reopening). We understand that this may be less convenient, but it was nevertheless an alternative. Likewise, the lack of Uber or Lyft in the area is certainly not something that depends on our hotel. Transfer costs are determined by the distance and the service chosen, not by the hotel. Furthermore, a transfer from the airport to the center of Pompeii would have cost the same, while the price for Sorrento would have been even higher.
We would, however, like to focus on the aspects that directly concern our hotel, starting with breakfast. Your description left us quite stunned, as our continental breakfast is certainly not limited to toast and cakes. In addition to toast and a selection of fresh pastries prepared by us, we offer cold cuts, sliced and spreadable cheeses, hard-boiled eggs, homemade savory products, fresh and dried fruit, yogurt, various types of cereals and muesli, biscuits and croissants, as well as, of course, a variety of beverages.
We understand that not everything can suit every guest’s personal tastes, but why reduce our offering to “toast or cake” when this is simply not true? Ignoring what is actually served is, above all, disrespectful to our work. The same applies to the comment that the hotel is “run-down” and “urgently in need of modernization”. We fully respect the fact that our style and furnishings may not suit your personal taste, but they are certainly not neglected. We constantly strive to ensure that our spaces are welcoming, clean, and well maintained. Every year, we invest in improvements, from the guest rooms and common areas to the garden, and the feedback from our other guests confirms this.
We are sorry that your experience was so strongly affected by the location and transfers costs, to the point that these factors negatively influenced your overall opinion of aspects that are directly related to our property.
We sincerely hope that, on your next stay, you will find a location that is better suited to your needs.
Anonymous traveller
Comment: 27 Jul 2026
Stayed in: Jul 2026
Te hotel was Excellent staff were Amazing especially Nadia & Carmen who went out of there way to help us enjoy our holiday, the rooms were clean , well presented and of high standard I would definitely recommend this hotel can’t fault anything wonderful 5 Stars
Business traveller
Comment: 22 Jul 2026
Stayed in: Jul 2026
Positive experience.
Clean, spacious, and air-conditioned rooms. Extremely helpful staff, super breakfast, and a good menu to choose from for lunch and dinner. Ample parking. HIGHLY RECOMMENDED!! Bruno
Hotel response
Comment: 26 Jul 2026
Gentile Bruno,
che piacere leggere la sua recensione, la ringraziamo tanto per aver voluto condividere la sua esperienza che possiamo dire molto positiva. Per noi è molto importante sapere che i nostri ospiti si sentano accolti in ogni momento, entrando alla reception incontrando il nostro staff, entrando nelle camere trovando pulizia e un ambiente confortevole e entrando nel nostro ristorante dove poter scegliere tra le nostre proposte con prodotti sempre freschi. Sarà un piacere averla di nuovo come nostro ospite.
che piacere leggere la sua recensione, la ringraziamo tanto per aver voluto condividere la sua esperienza che possiamo dire molto positiva. Per noi è molto importante sapere che i nostri ospiti si sentano accolti in ogni momento, entrando alla reception incontrando il nostro staff, entrando nelle camere trovando pulizia e un ambiente confortevole e entrando nel nostro ristorante dove poter scegliere tra le nostre proposte con prodotti sempre freschi. Sarà un piacere averla di nuovo come nostro ospite.
Very good location
Via Ponte Persica 57, Pompei, 80045, Italy|2.27 km from city centre
Check in and check out
Check in from:
2:00 pm
Check out before:
11:00 am
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.
Costa Hotel: FAQs
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