Hotel Schlüssel

Name: Hotel Schlüssel
Address: Franziskanerplatz 12, Lucerne, 6003, Switzerland, Lucerne, Canton of Lucerne, 6003, Switzerland

+ 58

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Fast facts

Check in from:	3:00 pm
Check out before:	11:00 am
Pets	Pets allowed with an extra charge

Amenities

Wi-Fi

Air conditioning

Restaurant

Non-smoking

Lift

First aid kit

More about Hotel Schlüssel

Hotel Schlüssel

The Self-check-in Hotel Schlüssel is a historic property in Lucerne dating back to 1545. It has been renovated to offer en-suite accommodation in the Old Town, just a short 10-minute walk from the train station and ferry terminal.

Reviews from

Mentioned by travellers

Anonymous traveller

Comment: 27 Jul 2026

Stayed in: Jul 2026

We loved our stay at this hotel. The room was clean and the best part of the hotel is its location. It is close to all public transportation and the lake. The staff was very helpful and nice. I would strongly recommend this property for a comfortable stay in Lucerne.

Anonymous traveller

Comment: 8 Jul 2026

Stayed in: Jun 2026

Great location, clean and and well maintained. This is a virtual checkin hotel. So be prepared to have a pin to access front door and use a tablet to check in and get keys. Staff answered the phone quickly when we needed help.

Anonymous traveller

Comment: 23 Jun 2026

Stayed in: Jun 2026

At first I was a little concerned about the self check-in process, with no staff on sight. We happened to check in the same time as another group, and it all went smoothly. Our room was spacious, simple and clean. The bed was comfortable, the shower/bathroom was good, and the location of this historic building was ideal. The portable air conditioner worked great. (No TV, which was fine). One of the floors has a fridge filled with bottled water, cans of Coke and beer - at no charge. This was a nice bonus. I would stay here again.

Anonymous traveller

Comment: 14 Jun 2026

Stayed in: Jun 2026

I didn't realize this place is not staffed, so that was our only issue when arriving at 10am after an overnight flight with no place to store luggage. A really helpful guy at the plant store next door told us there would be a code to let us in, etc., but with no one to talk to and no way to call due to our limited data plan, it took us awhile to figure it out.
If you need to store luggage, there's a luggage storage place inside a jewelry store just a few min walk away (look up Radical Storage) so we were able to get on with exploring the city. Once we came back to check in later in the afternoon, someone from the restaurant let us in and helped us with check-in, so when staff are around, they were helpful! Room itself was clean, comfortable and spacious. Fans available on request but would be nice to just have one in the room since staff isn't always available. We only stayed one night and didn't eat at the restaurant but it looked nice.
If you know what you're getting, this place is totally fine! It's on me for not reading closely enough when I booked it.

Anonymous traveller

Comment: 13 Jun 2026

Stayed in: Jun 2026

The room smelled of food, probably because the poor ventilation somehow vented the kitchen up to our bathroom. We complained to the staff, but they could not do anything. No TV and no telephone in the room. Check-in and check-out was with a screen; no staff. I never experienced this before. You cannot call this a hotel.

Very good location

4.4

Franziskanerplatz 12, Lucerne, 6003, Switzerland|0.98 km from city centre

Check in and check out

Check in from:

3:00 pm

Check out before:

11:00 am

Good to know

Pets

Pets allowed with an extra charge

Extra beds

Please contact the hotel for details about adding extra beds.

Hotel Schlüssel: FAQs

How far away from Lucerne city centre is Hotel Schlüssel?

Hotel Schlüssel is 1.0 km away from Lucerne city centre.

Where is Hotel Schlüssel?

Hotel Schlüssel is in Lucerne, Switzerland and is 1.0 km away from Lucerne city centre.

What time is check-in and check-out at Hotel Schlüssel?

At Hotel Schlüssel you can check in from 3:00 pm, and you'll need to check out before 11:00 am.

Does Hotel Schlüssel have parking?

No, there isn't any parking available at Hotel Schlüssel. If you're looking for a hotel with space to park, simply filter by properties which have 'Parking' under 'Amenities' in the search results.