SingularStays Mercado Central
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Fast facts
Check in from: | 4:00 pm |
|---|---|
Check out before: | 11:00 am |
Pets | Pets not allowed |
Amenities
More about SingularStays Mercado Central
SingularStays Mercado Central
Situated in Valencia, a 10-minute walk from Colon Metro Station, SingularStays Mercado Central offers accommodation with heating and free WiFi. Valencia Old Town is a 5-minute walk away. Each apartment has a living room with a TV and seating area.
Comment: 15 Jul 2026
Stayed in: Jul 2026
SCAM- AVOID: Left family with two minors without housing after reservation was made
1-The apt is nonrefundable, that’s how they get you to go through the holes in the first place
2- prepaid on booking, they keep sending messages (TENDIMUS SL) to pay again in order to finalize and complete information that you already fulfilled on booking.com.
3- they request a hold (we were unaware and disclose it to booking immediately) on your credit card of EUR300 as a guarantee prior your arrival, mandatory. Via Swikly, outside Booking platform, company that acc to what I read, always sides with the other part, the landlord.
4- The contract is abusive, with clauses that for example, state that they can access the apt at any moment without any notice. They also claim they can change the clauses without any notice, anytime.
5- The access to the apt: impossible, in our case: street door: with a combination of a unlocking a link + number in the keypad+ unlocking again code.
Second outside door: link associated with the apt number + code: would not work, a neighbor had to let us in.
Third door/ apt door: after many failed attempts, discovered the code was for the apt across the floor to the other guest’s surprise. Imagine the lack of security for that other family.
1h+ phone call (23h) to Singular Stays customer service, they couldn’t get ahold of the owners/landlord or get us a new code//resend correct access. They said they would call back, I’m still waiting.
1h+ phone call with booking, they requested answers to the landlords, with no luck, but their policy made us wait 45 min to cancel the reservation, free our money and give us another option similar to the one we got. Note is summertime in Valencia area in Spain, everything booked and by then, midnight and no lodging.
Had to call back booking since they made no movements. Poor customer service experience. They gave us an option 1h away. Note we are a family with a one year old and a 5 year old and by then, is 12:30. We had to call hotels in the area and luckily found one that had one room for 4 ppl.
All of that nightmare for my family, with minors, due the incompetence of a company that surely should not have a license. Will evaluate filing a report with the police with the receipts I kept from everything.
Comment: 29 Oct 2024
Stayed in: Sep 2024
Avoid like the plague!
They gave us a nice apartment aesthetically .. but where there was a smell Hallucinating sewer... you could not sleep!
We stayed 4 GG with the windows wide open (and the kids even got sick!)
Comment: 21 Oct 2024
Stayed in: Oct 2024
Non refundable
Comment: 2 Apr 2024
Stayed in: Apr 2024
STAY AWAY from this apartment
Comment: 26 Oct 2023
Stayed in: Oct 2023
Well located but average apartment.
Very good location
Poeta Lombart, 2, Ciutat Vella, Valencia, 46001, Spain|0.28 km from city centre
Check in and check out
Check in from:
4:00 pm
Check out before:
11:00 am
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.
