BYPILLOW Mothern
+ 88
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Fast facts
Check in from: | 2:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets not allowed |
Use of Existing Beds | Children require an extra bed to sleep in the room. |
Amenities
Wi-Fi
Parking
Air conditioning
Front desk 24 hour
Restaurant
Non-smoking
More about BYPILLOW Mothern
BYPILLOW Mothern
Situated just outside Barcelona’s central Plaza Catalunya Square, BYPILLLOW Mothern offers bright, air-conditioned rooms with free Wi-Fi and satellite TV. Buses to Barcelona Airport stop 100 metres away.
Reviews from 
Solo traveller
Comment: 31 Jul 2026
Stayed in: Jul 2026
Best hotel and staff ever
I stayed two weeks and it has been the best place in my life. Georgina helped me and everybody. She is a nice person. Clara is also amazing. And Victor, the boss, he is very very good. But everyone really are amazing people. The only thing I would change is to put a washing machine in the hotel. Thank you for hosting me.
Hotel response
Comment: 1 Aug 2026
Hello Marcin Witkowski,
Thank you so much for sharing such a special and positive review after your stay with us.
We are delighted to hear that your experience was so memorable and that you felt well taken care of during your two weeks here. It is a true pleasure to read that the treatment you received from the team made you feel right at home and that each member contributed to making your time with us so enjoyable. Comments like yours are the best reward for our daily efforts and encourage us to continue paying attention to every detail.
We also appreciate your suggestion regarding the addition of a washing machine to the hotel. We have taken note of your recommendation, as your opinion is essential for us to continue improving and adapting our services to the needs of our guests.
Thank you for choosing us and for your kind words. We hope to see you again in the future.
Warm regards from the BYPILLOW Mothern team.
Thank you so much for sharing such a special and positive review after your stay with us.
We are delighted to hear that your experience was so memorable and that you felt well taken care of during your two weeks here. It is a true pleasure to read that the treatment you received from the team made you feel right at home and that each member contributed to making your time with us so enjoyable. Comments like yours are the best reward for our daily efforts and encourage us to continue paying attention to every detail.
We also appreciate your suggestion regarding the addition of a washing machine to the hotel. We have taken note of your recommendation, as your opinion is essential for us to continue improving and adapting our services to the needs of our guests.
Thank you for choosing us and for your kind words. We hope to see you again in the future.
Warm regards from the BYPILLOW Mothern team.
Couple
Comment: 1 Jun 2026
Stayed in: Jun 2026
Great Location, But One of the Most Disappointing Hotel Stays I've Had in Barcelona
I chose BYPILLOW Mothern because of its central location, which is admittedly one of the hotel’s few strong points. Unfortunately, almost everything else fell short of expectations.
The biggest issue is the overall atmosphere of the hotel. The bright yellow entrance and reception area create the impression of a modern, vibrant property. However, the moment you leave the lobby, everything becomes dark and gloomy. The corridors are dimly lit, and the rooms feel even darker. We initially complained and asked to change rooms, but after being shown a second room, it became clear that the problem was not the room itself but the hotel’s overall design and lighting. The second room was virtually identical apart from the view.
The rooms also suffer from very poor soundproofing. Every time another guest closed their door, the noise echoed through the room. Conversations and corridor activity were easily heard. If you are a light sleeper, this hotel is likely to be frustrating.
To make matters worse, there was drilling and construction noise during the morning. This is not what you expect when paying for a hotel stay in Barcelona.
The air-conditioning was another issue. On our first night, the room became uncomfortably warm, and it appeared that temperature control was managed centrally rather than allowing guests proper control from within the room.
We also encountered insects in the room, which further reduced our confidence in the property’s standards.
The most disappointing part of the experience happened after check-out. During our stay, I raised multiple concerns and requested to leave early because I was unhappy with the accommodation. Booking.com later approved compensation of €85.24. The hotel then informed me that they would retain €85.24 from my €100 security deposit, returning only €14.76. As a guest, I believe a security deposit should be used only for damages or additional charges, not to recover compensation granted for guest complaints. This left a very negative final impression.
To be fair, the reception staff were generally polite, and the location is excellent for exploring Barcelona. However, a good location alone cannot compensate for dark rooms, poor soundproofing, construction noise, air-conditioning issues, insects, and a dispute regarding the security deposit.
There are many hotels in Barcelona. Based on my experience, I would choose one of them instead.
The biggest issue is the overall atmosphere of the hotel. The bright yellow entrance and reception area create the impression of a modern, vibrant property. However, the moment you leave the lobby, everything becomes dark and gloomy. The corridors are dimly lit, and the rooms feel even darker. We initially complained and asked to change rooms, but after being shown a second room, it became clear that the problem was not the room itself but the hotel’s overall design and lighting. The second room was virtually identical apart from the view.
The rooms also suffer from very poor soundproofing. Every time another guest closed their door, the noise echoed through the room. Conversations and corridor activity were easily heard. If you are a light sleeper, this hotel is likely to be frustrating.
To make matters worse, there was drilling and construction noise during the morning. This is not what you expect when paying for a hotel stay in Barcelona.
The air-conditioning was another issue. On our first night, the room became uncomfortably warm, and it appeared that temperature control was managed centrally rather than allowing guests proper control from within the room.
We also encountered insects in the room, which further reduced our confidence in the property’s standards.
The most disappointing part of the experience happened after check-out. During our stay, I raised multiple concerns and requested to leave early because I was unhappy with the accommodation. Booking.com later approved compensation of €85.24. The hotel then informed me that they would retain €85.24 from my €100 security deposit, returning only €14.76. As a guest, I believe a security deposit should be used only for damages or additional charges, not to recover compensation granted for guest complaints. This left a very negative final impression.
To be fair, the reception staff were generally polite, and the location is excellent for exploring Barcelona. However, a good location alone cannot compensate for dark rooms, poor soundproofing, construction noise, air-conditioning issues, insects, and a dispute regarding the security deposit.
There are many hotels in Barcelona. Based on my experience, I would choose one of them instead.
Hotel response
Comment: 3 Jun 2026
Dear Faress,
Thank you for taking the time to share your feedback regarding your stay. We are sorry to hear that certain aspects of the hotel did not meet your expectations. However, we would like to clarify the situation concerning the compensation mentioned in your review.
As we explained to you at check-out, all concerns and complaints raised during your stay were addressed by our team. As a gesture to resolve the issues reported, you were offered a room change, which you accepted. This was provided as compensation for the inconveniences communicated during your stay.
Subsequently, Booking.com processed a refund of €85.24 without prior consultation with the hotel and without being aware that a compensation had already been offered and accepted directly at the property. For this reason, we explained at check-out that this refund was not appropriate, as the reported issues had already been addressed and compensated by the hotel.
We regret that this situation has led to a negative impression of our service. Our priority is always to respond promptly to our guests' concerns during their stay and to provide suitable solutions whenever possible.
Thank you again for your comments and for giving us the opportunity to clarify this matter.
Kind regards,
The BYPILLOW Mothern Team
Thank you for taking the time to share your feedback regarding your stay. We are sorry to hear that certain aspects of the hotel did not meet your expectations. However, we would like to clarify the situation concerning the compensation mentioned in your review.
As we explained to you at check-out, all concerns and complaints raised during your stay were addressed by our team. As a gesture to resolve the issues reported, you were offered a room change, which you accepted. This was provided as compensation for the inconveniences communicated during your stay.
Subsequently, Booking.com processed a refund of €85.24 without prior consultation with the hotel and without being aware that a compensation had already been offered and accepted directly at the property. For this reason, we explained at check-out that this refund was not appropriate, as the reported issues had already been addressed and compensated by the hotel.
We regret that this situation has led to a negative impression of our service. Our priority is always to respond promptly to our guests' concerns during their stay and to provide suitable solutions whenever possible.
Thank you again for your comments and for giving us the opportunity to clarify this matter.
Kind regards,
The BYPILLOW Mothern Team
Couple
Comment: 6 Jul 2026
Stayed in: Jul 2026
Holliday
It was a very good experience. The staff were very friendly, and the location was very convenient in the city center. Everything was clean, and I was very satisfied.
Hotel response
Comment: 7 Jul 2026
Hi Anna,
Thank you so much for sharing your experience after your stay with us.
We're delighted to hear that you enjoyed your trip and that both the friendliness of the team and the central location contributed to making your visit special.
We really appreciate that you valued the cleanliness and that you were so satisfied during your stay. Comments like yours motivate us every day to continue offering attentive and high-quality service.
Warm regards from the BYPILLOW Mothern team.
Thank you so much for sharing your experience after your stay with us.
We're delighted to hear that you enjoyed your trip and that both the friendliness of the team and the central location contributed to making your visit special.
We really appreciate that you valued the cleanliness and that you were so satisfied during your stay. Comments like yours motivate us every day to continue offering attentive and high-quality service.
Warm regards from the BYPILLOW Mothern team.
Anonymous traveller
Comment: 4 Jul 2026
Stayed in: Jun 2026
Near lots of restaurants and the Rambla. Good location but no hotel parking. Park around the corner in a commercial pay lot. $30€ a day.
Anonymous traveller
Comment: 11 Jun 2026
Stayed in: May 2026
Great location. Easy for public transportation. Staff was okay, but it would be better customer service if were given a room not facing the main street. It’s too noisy, esp. in the morning where you’re still asleep and you could hear the buses and cars passing by. I did not realize it until the following morning. Stayed there for only 2 nights so I did not ask them to move us, just making myself believe they were sold out, that’s why we were assigned a “noisy” room. When you book this hotel/location, ask for rooms facing the courtyard or at the back. Also, walls are thin, you could hear the doors slamming next door or by nearby rooms. If you are okay with the noise, it’s not a bad hotel.
Excellent location
Ronda Sant Pere, 15, Eixample, Barcelona, 08010, Spain|0.18 km from city centre
Check in and check out
Check in from:
2:00 pm
Check out before:
12:00 pm
Good to know
Pets not allowed
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Children require an extra bed to sleep in the room.
Please contact the hotel for details about adding extra beds.
BYPILLOW Mothern: FAQs
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