Mercure Wrocław Centrum
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Pets | Pets allowed with an extra charge |
Amenities
More about Mercure Wrocław Centrum
Mercure Wrocław Centrum
Offering free Wi-Fi throughout, Mercure Wrocław Centrum is located in the heart of Wrocław's Old Town, 300 metres from the Racławice Panorama. It features spacious rooms with cable TV and air conditioning.
Comment: 6 Jul 2026
Stayed in: Jul 2026
Perfect :)
Hotel response
Comment: 28 Jul 2026
Thank you so much for your wonderful review and for awarding us a perfect score! I am delighted to learn that you and your family had such an enjoyable stay with us. It is especially gratifying to know that you appreciated the comfort and cleanliness of our rooms, the variety offered at breakfast, and our central location, which makes exploring Wrocław so convenient. Your kind words about our family-friendly atmosphere mean a great deal to us. We strive to create memorable experiences for Guests of all ages, and I am thrilled that this contributed positively to your visit. I am also pleased that our rooftop terrace became one of the highlights of your stay. The panoramic views of Wrocław are indeed something special, and it is wonderful to know that you enjoyed them. Thank you for your recommendation. We would be absolutely delighted to welcome you and your family back on your next visit to Wrocław.
Comment: 10 May 2026
Stayed in: Apr 2026
Good location, very nice room (suite) and extraordinarily good breakfast buffet
The reception and service at breakfast were very friendly.
We got as an upgrade a very large and beautiful suite with walk-in shower. In the room and bathroom was offered absolutely everything you could wish for. We also liked that there was a carafe in the room and a water dispenser in the hallway.
The breakfast buffet was unusually rich and of excellent quality. Very good bread, large selection of juices, scrambled eggs from real eggs (no egg powder!), ham to cut fresh from the leg, large selection of sausage cheeses, lots of fruit, grains of cereal etc.
We refrained from daily cleaning for environmental reasons, everything was very clean on arrival.
Hotel response
Comment: 12 May 2026
herzlichen Dank für Ihre ausführliche und hervorragende Bewertung. Es freut uns außerordentlich, dass Sie Ihren Aufenthalt in unserem Hotel so positiv in Erinnerung behalten haben und insbesondere unsere zentrale Lage, den Komfort Ihrer Suite sowie die Qualität unseres Frühstücksbuffets hervorgehoben haben. Wie schön, dass das Upgrade zu einer gelungenen Überraschung wurde und Sie sich in Ihrer großzügigen Suite rundum wohlgefühlt haben. Ihre Worte über die Ausstattung des Zimmers und Badezimmers sowie die zusätzlichen Annehmlichkeiten wie die Wasserkaraffe im Zimmer und den Wasserspender auf dem Flur bedeuten uns sehr viel. Besonders freut es uns, dass auch unser nachhaltiger Ansatz von Ihnen wahrgenommen wurde. Ein großes Dankeschön gilt auch Ihren lobenden Worten über unser Frühstück. Unser Küchenteam legt großen Wert auf Frische, Qualität und Vielfalt, daher ist es für uns eine besondere Freude zu lesen, dass Ihnen sowohl die Auswahl als auch die Qualität der Produkte so positiv aufgefallen sind.
Ebenso danken wir Ihnen herzlich für die Anerkennung der Freundlichkeit unseres Empfangs- und Frühstücksteams. Solche Rückmeldungen sind für uns eine wunderbare Motivation. Vielen Dank auch für Ihr Verständnis bezüglich des abendlichen Straßenlärms. Obwohl wir darauf leider keinen Einfluss haben, bemühen wir uns stets, unseren Gästen einen möglichst angenehmen und komfortablen Aufenthalt zu bereiten. Wir würden uns sehr freuen, Sie bei Ihrem nächsten Besuch in Wrocław – der Stadt der Brücken und Zwerge – erneut bei uns willkommen heißen zu dürfen.
Mit freundlichen Grüßen,
Comment: 26 Aug 2026
Stayed in: Aug 2026
Average experience
Hotel response
Comment: 2 Sep 2026
Thank you for taking the time to share your detailed feedback following your stay at Mercure Wrocław Centrum. I appreciate your balanced comments and am pleased to know that you found your room clean and that our team made a positive impression through their friendliness and service. At the same time, I am sorry to learn that certain aspects of your stay did not fully meet your expectations. I understand your remarks regarding the carpeting, room furnishings, and windows. While some of these elements are part of the hotel's design and technical specifications, guest feedback is invaluable in helping us evaluate future improvements and investments. I am particularly disappointed to read about the difficulty you encountered with your CPAP device. Although our team was unfortunately unable to provide the specific adapter or extension cord you required, I completely understand the inconvenience this caused. We always strive to assist our guests with practical solutions whenever possible, and I regret that on this occasion we were unable to meet your needs. Thank you once again for sharing your observations with us. While I am sorry that we were not able to exceed your expectations this time, I appreciate your honest feedback and hope that you enjoyed your visit to Wrocław despite these shortcomings.
Best regards.
Comment: 14 Aug 2026
Stayed in: Aug 2026
Great experience
Hotel response
Comment: 2 Sep 2026
As Hotel Manager, I rarely have the privilege of reading a review as heartfelt and meaningful as yours. On behalf of the entire team at Mercure Wrocław Centrum, please accept my sincerest thanks for taking the time to share such wonderful feedback. It brings me immense pleasure to know that your stay with us became such a memorable part of your visit to Wrocław. Your kind words about our team are particularly touching. Hospitality is, above all, about people, and I am delighted that Dominik and Aron made such a positive impression. I will personally ensure that your recognition is shared with them, as well as with the entire team. I know it will mean a great deal to everyone. I am equally pleased that you enjoyed our breakfast selection, the comfort of your room, and the beautiful views of the city centre. Our location allows guests to discover the charm of Wrocław on foot, and it is wonderful to learn that this contributed to the success of your family holiday. What truly stands out in your review is the warmth with which you describe your experience. Knowing that you, your wife, and your son returned home with such cherished memories is the greatest reward we could receive. Creating unforgettable moments for our guests is exactly what we aspire to achieve every day. Thank you once again for your incredibly kind words and for placing your trust in us. Reviews such as yours remind us why we are passionate about what we do. We would be honoured to welcome your family back to Mercure Wrocław Centrum whenever your travels bring you to Wrocław again.
Best regards.
Comment: 4 Aug 2026
Stayed in: Aug 2026
To return to.
Hotel response
Comment: 5 Aug 2026
Thank you very much for your wonderful review and for awarding us a perfect score. We are truly delighted to learn that our location contributed to such an enjoyable stay in Wrocław. Being situated close to the city's most iconic landmarks makes our hotel an excellent base for both sightseeing and relaxation. It is especially rewarding to know that you found it to be the ideal place from which to explore the city. We are also pleased that our breakfast left such a positive impression on you. Offering a wide variety of fresh sweet and savory options, fruits, and beverages is something we take great pride in, and it is wonderful to hear that you enjoyed the selection. Thank you once again for your kind recommendation. We hope to have the pleasure of welcoming you back to Mercure Wrocław Centrum whenever your travels bring you to Wrocław again. Kind regards.
Excellent location
Pl. Dominikański 1, Wroclaw, 50-159, Poland|0.09 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
