Postillion Hotel Amsterdam
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 11:00 am |
Pets | Pets allowed with an extra charge |
Amenities
More about Postillion Hotel Amsterdam
Postillion Hotel Amsterdam
Postillion Hotel Amsterdam is a smart hotel located in Amsterdam. It features a fitness centre, a restaurant and business facilities. 2.3 km away from Amsterdam RAI, 2.5 km from Amsterdam Arena and 3.3 km from Heineken Experience.
Comment: 24 Aug 2026
Stayed in: Aug 2026
Great Visit
Comment: 20 Aug 2026
Stayed in: Aug 2026
Clean and beautiful but a bit far from the center
Hotel response
Comment: 22 Aug 2026
Thank you for sharing your feedback with us. We’re pleased to hear that you found the hotel clean and enjoyed the friendliness of our staff.
We also appreciate your comments regarding our cashless policy, restaurant pricing, and location. We understand that these aspects may not suit every guest, and your feedback is valuable as we continue to improve the guest experience. We hope you still had a pleasant stay and would be happy to welcome you again in the future.
Kind regards,
Shavelli
Front office
Comment: 18 Aug 2026
Stayed in: Aug 2026
The hotel does not match its star rating or the high score
1 When booking, I requested a room on a high floor. The hotel seemed half empty, but we were given a room on a very low floor.
2 I also requested a quiet room. Instead, a group of young people was placed in the two rooms next to us. They were very noisy throughout the night. I went to reception and asked for help, but nothing was done. It was very difficult to sleep.
3 The hotel is advertised as being only 2 minutes from the metro, but the metro was not operating during our stay. I asked if it was possible to cancel the booking because of this, but the hotel refused.
4 The beds were terrible. There were two separate beds pushed together, and they kept moving apart during the night. We asked for a room with one proper double bed, but the hotel refused unless we paid extra.
5 The phone in the room did not work, so we had to go to reception every time we needed something.
6 The Wi-Fi was very poor and sometimes did not work at all.
7 The towels were not changed during room cleaning.
8 There were no slippers in the room.
9 At check-out, the staff asked how our stay was. I told them about the problems we had, but they simply ignored my feedback.
Overall, the hotel did not meet our expectations, and the service was very disappointing. It definitely does not match its star rating or the high score
Comment: 16 Aug 2026
Stayed in: Aug 2026
Always happy
Merely the bath towels in the room of our son and his girlfriend were not quite clean.
Comment: 12 Aug 2026
Too bad.
Hotel response
Comment: 18 Aug 2026
Wat vervelend om te horen dat jullie verblijf zo is tegengevallen. Onze excuses voor het ongemak en het feit dat jullie ondanks meerdere verzoeken via de app geen hulp hebben ontvangen.
We willen dit graag verder met jullie bespreken en meer uitleg geven. Zouden jullie hiervoor contact met ons willen opnemen via guestrelations.amsterdam@postillionhotels.com? Dan kunnen we jullie ervaring persoonlijk verder oppakken.
Nogmaals onze excuses voor deze ervaring.
Met vriendelijke groet,
Debbie Verhoeven
General Manager
Very good location
Paul van Vlissingenstraat 9-11, Watergraafsmeer, Amsterdam, 1096 BK, Netherlands|4.47 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
11:00 am
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
