Towada Hotel
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 10:00 am |
Pets | Pets not allowed |
Amenities
More about Towada Hotel
Towada Hotel
Towada Hotel offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Shuttle offerings at the hotel enhance the ease of discovering Kosaka. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Towada Hotel is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and instant tea at your disposal.Understanding the significance of bathroom amenities in enhancing guest contentment, the hotel offers a hair dryer within certain chosen rooms. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's karaoke rooms. Throughout the day, engage in the entertaining activities available at Towada Hotel.Unwind after your day by exploring the sauna and find warmth and relaxation.
Comment: 13 Jul 2025
Comment: 24 Nov 2025
恐ろしい体験でした。 It was a terrifying experience.
ツインの洋室のお部屋を予約しましたが、部屋は狭くかつ設備が少なくビジネスホテルクラスでした。ベッドは小さく175cm以上の身長のかたは窮屈な思いをするでしょう。
従業員は顔が死んでおりサービスは無きに等しいです。
浴場は狭く他のかたが指摘しているように水温が緩かったです。
食事は夜はコース料理で味は悪くないのですが、朝食のバリエーションと量が少なすぎます。
そして1番ショックだったのが滞在してまもなく財布内の紙幣が盗まれていたことです。この事態にホテル側は全く対応せず、私たちが狂言揺りを目論んでいるのではないかと嘲りの目を向けてきました。
警察が来てもホテル側は監視カメラは一才置いてないと語るのみで全く協力しませんでした。
後日メールで問い合わせてみましたが手続きが雑多な上始めに送った2封は無視され、最終的にグループの経営部門に事態を話した結果、コピペした痕跡がありありの謝罪文が送られてきました。
あらゆる意味でこのホテルは問題に塗れております。ホテル周囲は過疎化が進んでおり2-3件の家以外商業施設などは全て閉店しております。交通も不便でもしホテルの従業員が何らかの悪事をしても訴えるところや逃げる場所すらありません。今でも当時のことを思い出すと本当に危険な状態だったんだなと恐ろしく感じます。
あまりに過疎化が進んだ地域は避けましょう。
I had high expectations as it's part of the Groove chain, but I was thoroughly disappointed.
I booked a twin room with Western-style furnishings, but the room was cramped and sparsely equipped, more akin to a business hotel. The beds were small; anyone over 175cm tall would find them uncomfortable.
The staff looked utterly disinterested, and service was virtually non-existent.
The bathhouse was cramped, and as others have noted, the water temperature was lukewarm.
Dinner was a course meal, and the taste wasn't bad, but the breakfast variety and quantity were far too limited.
The most shocking incident occurred shortly after our stay began: banknotes were stolen from my wallet. The hotel showed absolutely no response to this situation, instead casting mocking glances as if we were staging a false alarm.
Even when the police arrived, the hotel merely stated they didn't keep surveillance camera footage and offered no cooperation whatsoever.
I later inquired via email, but the process was cumbersome. The first two messages I sent were ignored. Ultimately, after explaining the situation to the group's management department, I received an apology letter that clearly bore the marks of being copied and pasted.
In every sense, this hotel is riddled with problems. The area surrounding the hotel is severely depopulated; apart from two or three houses, all commercial establishments have closed down. Transport links are poor, meaning if any hotel staff were to commit wrongdoing, there would be nowhere to report it or escape to. Even now, recalling that time, I feel a real sense of dread at how dangerous the situation truly was.
Avoid areas where depopulation has progressed to such an extreme.
Comment: 12 Nov 2025
Stayed in: Nov 2025
Customer service in Katakato Japanese
Comment: 26 Nov 2024
The room is super clean and spacious.
The dinner and breakfast are decent too.
The bathhouse is a bit old-fashioned, but it’s clean and has a great view of the lake.
It’s the perfect place to unwind during the middle of our trip.
Comment: 24 Oct 2023
Although the staff were friendly and courteous, the place was fairly bland. The onsen was mediocre and there were no refreshments afterwards unless you wanted to go to a vending machine. Even Dormy Inn provides refreshments after the onsen but at Towado Hotel having to pay for them and not even the nice ones is ridiculous when you have to pay so much to stay here. The same for the relaxation chair. It is coin-operated not complementary.
I would not recommend staying here if you’re looking for a luxury experience because although you pay for that, it’s definitely nowhere near that. Our Western style room was very basic, and it just didn’t have those special finishing touches I had hoped for. 
Very good location
Towadako, 十和田湖西湖畔, Kosaka, 018-5511, Tōhoku, Japan|10.83 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
10:00 am
Good to know
Pets not allowed
Please contact the hotel for details about adding extra beds.