Hotel Roof
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 10:00 am |
Pets | Pets allowed with an extra charge |
Amenities
More about Hotel Roof
Hotel Roof
Set a few steps from the beach and a 5-minute drive from Rimini Train Station and historic centre, Hotel Roof offers free Wi-Fi throughout and free parking nearby.
Comment: 27 Mar 2026
Stayed in: Mar 2026
Great structure
Comment: 15 Sep 2025
Stayed in: Sep 2025
Very bad experience
This review is long, but it describes everything that happened in detail:
1. Contact - contacting the hotel was impossible before arrival. They don't respond to emails or WhatsApp messages, even though they list this method of communication on the website.
2. Service - or rather, the lack thereof. There was no one at the reception desk, and the door was locked. Upon arrival, we saw a note with the phone number and we called. No one answered for about two hours. After that, we managed to get through. Someone on the other side of the phone remotely opened the door for us and allowed us to leave our suitcases. They promised that a member of staff would be there at 3:00 PM to give us the keys. At 3:00 PM, no one showed up, and someone remotely opened the door again and told us to get a key from behind the desk for a specific room. When the staff arrived, all they did was charge us a resort fee. If I hadn't asked about everything else (breakfast, key card, parking, Wi-Fi), no one would have informed me. The lady rarely showed up for a few hours a day.
3. Rooms - mold, mildew, torn curtains, broken air conditioning, a flooded bathroom after every shower, and a dirty refrigerator that heated the room instead of cooling it. Details are in the photos.
4. Services offered on the website - breakfast and a snack bar. The bar does exist, but nothing and no one is there. The coffee machine is unused.
Breakfast is not available on-site, only at a café away from the hotel. Breakfast is coffee or juice and a Cornetto. (The owner swore to our agent that the selection is much larger.)
5. Hotel cleanliness - the interior doesn't look bad. At first glance, everything seems fine. However, the common areas: the garden and terrace, are places where sitting and using the space would require cleaning and replacing the furniture, and then it would be relatively safe to use.
After contacting our agent and describing the situation, the owner suggested a room change. By then, we had already changed rooms and didn't have the energy to make further changes.
On the plus side, the receptionist and housekeeping staff were friendly. If you were there and asked for something, she always made an effort to accommodate your request.
Overall, I highly no recommend this place. It's better to do better research, contact the property first, and only then book a hotel. At this hotel, the only thing you'll get is stress and possible new negative experiences.
Comment: 31 May 2026
Stayed in: May 2026
Do NOT redo
In the morning for breakfast (included in the price), we preferred to avoid it since at 8 AM the buffet was not yet ready and the reception was unattended. We would not recommend it.
P.S. for €120 per person + €5 total for the tourist tax
Comment: 19 Jan 2026
Stayed in: Jan 2026
So many problems and no one at the reception, it's basically all DIY
We go to the room, I open the door and the internal temperature was freezing, I immediately turn on the heating and cold air comes out, on the bed very light blankets and holes, window curtains pierced, I go to the bathroom to take a hot shower and the water is freezing and taking there wipe I notice that it is dirty, I call to report everything and I am told that within 10 minutes they would fix the hot water, after about 45 minutes a man comes up saying that the boiler is on and the temperature is right, touches the water slightly warm and says: see her.
Result I took a cold shower, I slept in the cold and for fussiness I also say that the batteries of the remote were empty
Very negative experience and discouragement
Comment: 1 Jan 2026
Stayed in: Jan 2026
Terrible. I have no other words.
Customers treat each other differently!!
Very good location
Viale Emilio Praga 6, Rimini, 47923, Italy|1.46 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
10:00 am
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
