The Golden Walls Hotel
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 11:00 am |
Pets | Pets allowed free of charge |
Amenities
More about The Golden Walls Hotel
The Golden Walls Hotel
Jerusalem is home to The Golden Walls Hotel. Mamilla Mall and Ein Yael Living Museum are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Jerusalem Botanical Gardens and Biblical Zoo. Khalil Sakakini Cultural Center and Ramallah Palace of Culture are also worth visiting. Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and 2 coffee shops/cafes. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service. The Golden Walls Hotel offers 120 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Comment: 24 Mar 2026
Stayed in: Feb 2026
Comment: 13 Feb 2026
Stayed in: Feb 2026
A Total Disaster – Avoid at All Costs!
1. Abysmal Service and Unprofessional Staff: From the moment we arrived, the staff was incredibly rude and unprofessional. We experienced significant delays during check-in, and the receptionists seemed bothered by our presence rather than welcoming. At one point, a staff member became verbally aggressive, which made us feel completely unsafe.
2. Dilapidated and Dirty Rooms: The "modern lounge" mentioned in the brochure is a far cry from the reality of the guest rooms. The bedroom decor is severely outdated, and the maintenance is non-existent. Our room felt cramped and small, and the cleanliness was questionable at best- we found dust everywhere and the towels provided were thin and low-quality.
3. Safety and Parking Issues: If you are traveling by car, beware. The parking situation is a disaster. Guests are told to park in an unsecured area outside, and when my vehicle was damaged, the hotel took absolutely no responsibility and offered zero assistance. The lack of security is a major concern.
4. Poor Value and Cold Food: The prices they charge are outrageous for the level of service and facilities provided. To make matters worse, while the breakfast variety was okay, the food was often served cold.
Verdict: This hotel lacks basic hospitality, professionalism, and safety standards. Do yourself a favor and book elsewhere. Jerusalem has much better options than this overpriced and poorly managed establishment.
Comment: 12 Feb 2026
Stayed in: Feb 2026
Extremely Disappointing Stay at Golden Walls Hotel
From the moment we arrived, the service felt indifferent and unprofessional. The front desk staff appeared uninterested in helping and did not provide clear information about basic amenities. Check-in was slow and disorganized.
The room itself was outdated and poorly maintained. The furniture looked worn, the bathroom was not properly cleaned, and the overall atmosphere felt neglected. Basic standards of comfort and hygiene were simply not met. For a hotel in such a prime location near the Old City, the level of maintenance was surprisingly low.
The breakfast was equally underwhelming — limited variety, mediocre quality, and items that did not appear fresh. The dining area was crowded and not well managed.
What made the experience worse was the feeling that guest concerns were not taken seriously. When we raised minor issues, the response was dismissive rather than solution-oriented.
Jerusalem is a beautiful and meaningful city, and staying at the right hotel can elevate the experience. Unfortunately, this property did the opposite. I would not recommend Golden Walls Hotel and would strongly suggest looking elsewhere for accommodation.
Comment: 6 Feb 2026
Stayed in: Feb 2026
Delicious breakfast , good cleaning service nice staff, central place close to al-masjid Al-Aqsa
It wasn’t my first time here, and I will keep coming back because I enjoy the stay and feel comfortable.
On floor -1 you have ironing self-service .
Floor 3 roof view of the beautiful old city you can set at night and enjoy the scene.
Comment: 21 Dec 2025
Stayed in: Dec 2025
beautiful hotel
I arrived to the hotel with my husband and the employee agree to gave us the rooms
.early it was a very considerate
.the hotel is close to the Al-Aqsa mosque
Excellent location
Sultan Suleiman St., Damascus Gate, Jerusalem, 19066, Israel|2.38 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
11:00 am
Good to know
Pets allowed free of charge
Please contact the hotel for details about adding extra beds.