Hotel Swarn Towers

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Fast facts

Check in from:
2:00 pm
Check out before:
12:00 pm
Pets
Pets not allowed

Amenities

Wi-Fi
Parking
Air conditioning
Fitness centre
Front desk 24 hour
Restaurant

More about Hotel Swarn Towers

Hotel Swarn Towers

Situated in Bareilly, Hotel Swarn Towers has a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property.

Reviews from
TripadvisorTrip.comExpedia
Mentioned by travellers
Business traveller

Comment: 26 Jun 2026

Stayed in: Jun 2026

Staff behaviour was so nice

Great Atmosphere and room upgraded by Mr Amit and good behaviour by Mr Avnish
Family traveller

Comment: 14 Jun 2026

Stayed in: Jun 2026

Our side of the story.

Our stay was quite disappointing.
The experience started badly with a front office staff member named Uzair. He was rude, argumentative, and unwilling to listen to our concerns. His tone was inappropriate, and using phrases like "FYI" while speaking to us guests felt unprofessional. We have stayed in many hotels over the years, including some excellent ones, and this is not the kind of service we expect.
The room also had issues. We found chips near the bed and used paper napkins under the sofa, which showed a lack of proper cleaning. On both mornings, we woke up to several small dead cockroaches around the room. It was not a good sight.
There were maintenance problems too. One of the plug points came out of the wall when we plugged in a charger. The air conditioner was very noisy, and both the mattress and pillows were uncomfortable, making it difficult to sleep well.
Overall, the hotel seems to need some refurbishment and better attention to cleanliness and maintenance.
On the positive side, the restaurant staff were pleasant, and the breakfast was decent. We would especially like to mention Sushil in the restaurant and Rajneesh from housekeeping, who were both polite.
Sadly, the negatives definitely stand out more than the positives. Which is quite disheartening.
Also, we weren't given a second key and everytime we had someone who would come to open the door which was weird.
We went back home with not a very happy feeling but I guess it is what it is....with time things may get better is what we hope...
Family traveller

Comment: 14 Jun 2026

Stayed in: Jun 2026

Think twice if you need home away from home

We booked through Agoda and as per picture it was smart room and large enough to accommodate three guest comfortably. The front office manager mr.Uzair or Uday was very rude, impolite, and full of attitude and does not fit to be in the hospitable business. We were senior citizens but he made us wait for hours after 12 midday and showed us the smaller and dirtier rooms which we were reluctant. However he showed us the room finally which fitted the image on MMT and Agoda known as smart room. The room itself was dirty, the electrical sockets were loose and coming out of the wall, the room had cockroaches and mosquitoes and the toilet was dirty. The front office manager in question called this as upgraded room and had the attitude to argue.
It was a very bad experience of the staff at the front office esp the manager.
Group traveller

Comment: 1 Jun 2026

Stayed in: Jun 2026

Overpriced . Many major and minor irritants

1. Over priced hotel
2. A Rs 18 mineral water bottle costs Rs 45
3. Room size good but AC unit creates a racket
4. Room rate is Rs 6800 plus taxes for double occupancy. Not value for money .
5. Don’t take your elderly parents because breakfast room has a steep flight of steps
6. The only tiny lift is completely insufficient and average wait time for the lift is 10 minutes at checkout time
7. In room dining ..each dish costs Rs 300 to Rs 400 plus taxes
Business traveller

Comment: 18 Mar 2026

Stayed in: Mar 2026

Good experience

First time stayed at hotel swarn towers , and it was one of the best hotel experiences I've ever had. The Room was spacious and comfortable. I would definitely stay here again in the future.
service is good and rooms are clean and spacious Nikita ji is very good and cooperative she helped me make my reservation and SHe was very polite and courteous.special thanks to her and Namrita . Also thanks for avnish he will help me in luggage
The exceptional hospitality with clean and comfortable rooms is what I generally expect from a hotel

Hotel response

Comment: 13 Apr 2026

Dear Guest,
Thank you for sharing your detailed feedback regarding your recent stay at Hotel Swarn Towers.
We are truly delighted to know that your first experience with us was so pleasant and that you found the rooms spacious, clean, and comfortable. It is always our aim to provide a seamless and satisfying stay, especially for our business travelers.
A special thank you for recognizing Ms. Nikita, Ms. Namrita, and Mr. Avnish. We will certainly convey your kind words to them—they will be encouraged to know their efforts made a positive impact on your stay.
Your appreciation of our hospitality motivates us to continue delivering high standards of service. We look forward to welcoming you again in the near future.
Warm regards,
Team Hotel Swarn Towers

Very good location

4.4

228 -A Civil Lines, Station Lines , Station Road, Bareilly, 243001, India|3.57 km from city centre

Check in and check out

Check in from:

2:00 pm

Check out before:

12:00 pm

Good to know

Pets

Pets not allowed

Extra beds

Please contact the hotel for details about adding extra beds.

Hotel Swarn Towers: FAQs

Hotel Swarn Towers is 3.6 km away from Bareilly city centre.
Hotel Swarn Towers is in Bareilly, India and is 3.6 km away from Bareilly city centre.
At Hotel Swarn Towers you can check in from 2:00 pm, and you'll need to check out before 12:00 pm.
Yes, there is parking available at Hotel Swarn Towers.
Yes, Hotel Swarn Towers does have a restaurant.