Maritim Hotel Stuttgart

Name: Maritim Hotel Stuttgart
Address: Seidenstraße 34, Stuttgart-Center, Stuttgart, 70174, Germany, Stuttgart, Baden-Württemberg, 70174, Germany

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Fast facts

Check in from:	3:00 pm
Check out before:	12:00 pm
Breakfast	Breakfast available
Pets	Pets allowed with an extra charge
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Parking

Air conditioning

Pool

Fitness centre

Spa

More about Maritim Hotel Stuttgart

Maritim Hotel Stuttgart

This elegant hotel is quietly located in central Stuttgart, 1 km from the Königstraße shopping mile. It offers large rooms, 3 restaurants and a modern spa with indoor pool.

Reviews from

Mentioned by travellers

Family traveller

Comment: 14 Jun 2026

Stayed in: Jun 2026

Great experience.

I stayed at this hotel for 2 nights with my son to visit the Porsche and Mercedes museums. Excellent hotel, no defects found, great service, friendly and professional staff, clean rooms equipped with everything. Fantastic breakfast. In short, I recommend it without any doubt.

Hotel response

Comment: 16 Jun 2026

Dear guest, thank you very much again for your stay with us and also for your comment on Tripadvisor. I am very happy to see that you end your son enjoyed your time here so much and of course I will forward your compliments to my team. Kind regards and looking forward to your next stay, Hartmut Korthäuer, General Manager

Business traveller

Comment: 30 May 2026

Stayed in: May 2026

Terrible service, rude and snobbish staff

Good location, nice facilities but the terrible service kills everything.
Stayed 13 days from May 17th to 30th. They only replenished coffee capsules in the room once.
Booked the 1 of 2 room with parking, but during checkin when I said I have a car, they charged me for parking again. Honest mistake but unprofessional, this is still acceptable.
The checking out experience is extremely horrible, they recklessly put 2 breakfasts each day in one of my rooms. When I said it is a mistake, instead of checking the records, they just keep saying its in their system and I must pay before I leave. Breakfast was added as we wanted on a daily basis and each time they print out a receipt for name and room number. I requested a count of the receipts, they say its Saturday they can not get it from their colleague. Then they asked me to pay according to their number now later on they will refund me after they count. When I refused, they say they will count it later let me know by email. Yes I did receive a email, in which they dictated a lower count and charged my card without my consent. Still got overcharged by 5 or 6 breakfast.
Take the money and one star rating. Will not come again!

Hotel response

Comment: 3 Jun 2026

Dear Jason, thank you very much again for your stay with us and also for your comment on Tripadvisor. I am very sorry that your stay was not to your full satisfaction. I am sorry that the service here was not as attentive and friendly as you and I expect. I have already talked to the involved collages and also our reception manager. The reception manager is already double-checking your invoice and will contact you directly. I apologize again for the inconveniences and would appreciate to welcome you here sometime. Kind regards, Hartmut Korthäuer, General Manager

Family traveller

Comment: 15 Jul 2026

Avoid in Stuttgart - many other hotels with better customer service are surely available

After more than 10 days, still no response. We were told there was no manager on weekends. So if you have a problem there will be no resolution. Be aware :
I am writing to formally lodge a complaint regarding the unacceptable series of service failures my family and I have experienced since checking into Room 666 yesterday at 5:00 PM. We are deeply dissatisfied with the poor service, lack of communication, and complete absence of empathy from your staff, which has significantly disrupted our stay in Stuttgart. Below is the timeline of the critical issues we encountered:
- Unprepared Room: Upon arrival, Room 666 completely lacked standard amenities. There were no towels, bathrobes, or slippers prepared for our stay.
- Ignored Request: At 5:00 PM, we explicitly asked reception to have the sofa bed made for our 8-year-old son before our return.
- Negligent Communication: We returned at 10:00 PM to find the bed still unmade. Only after calling reception were we informed the bed was broken and we had to move rooms. Your team knew this earlier but failed to contact us, showing a blatant disregard for our time.
- Late-Night Disruption: We were forced to pack up and move rooms at 11:00 PM with an exhausted child. The front desk staff, showed zero empathy and failed to acknowledge that forcing a family to change rooms at midnight is unacceptable.
- Double Standards: My Swiss cousin booked a room here just two days ago and received complimentary water upon arrival. We received a broken room, missing amenities, and hostile service.
- Abysmal Housekeeping: Today,
housekeeping removed our towels and only left 2 towels for 3 people. They also forgot to replenish our coffee capsules, left only 1 cup for 2 adults, and left trash on the table.
These systemic failures have caused significant distress and ruined our experience. Given the severity of these issues, I request a meaningful resolution and financial compensation. I expect a prompt refund for the nights impacted by these disruptions, as well as an acknowledgment of these errors.
Your response to my review on other plateforms is unfortunately consistent with the experience we had during our stay.
To clarify: we were never refunded for any of the booking issues. The housekeeping problems were raised multiple times throughout our stay, but with no management on the property over the weekend, it appears our concerns were never properly documented or escalated — as I was forced to repeat our grievances to four different staff members, each time to no avail.
Every person we spoke with seemed unaware of our situation, with no written record of our complaints. This lack of follow-through is exactly what made our experience so frustrating.

Hotel response

Comment: 16 Jul 2026

Dear guest, thank you very much also for this comment here, additional to the ones on booking and google where I have already answered. It is right that I personally was not here over said weekend to talk to you personally. I am sorry that you had the feeling nobody at the reception took care of your issues – although we changed you immediately to another room. I have already talked to our reception manage and also our executive housekeeper and apologize again for the inconveniences. And due to my information, we refunded your breakfast. Kind regards, Hartmut Korthäuer, General Manager

Couple

Comment: 9 Jul 2026

Stayed in: Jul 2026

Good value for money

Service corresponds to the price. Rooms simple, mattress rather hard. Service okay, reception seems uninterested, curt at checkout.
Bar in the evening pleasant with live music, staff friendly, drinks delicious.

Hotel response

Comment: 13 Jul 2026

Lieber Gast, noch einmal vielen Dank für Ihren Aufenthalt in unserem Hause und auch für die Bewertung bei Tripadvisor. Schön zu sehen, dass es Ihnen bei uns gefallen hat. Bei unseren Betten setzen wir auf einen mittleren Härtegrad. Wenn Sie Ihr Bett etwas weicher bevorzugen, hinterlassen Sie uns bei der nächsten Reservierung gerne eine kurze Notiz, dann bereiten wir das Bett mit einem entsprechenden Topper vor. Das Lob an unser Pianobar-Team leite ich sehr gerne weiter. Dass der Service an der Rezeption nicht ganz so freundlich und aufmerksam war, wie Sie sich und auch ich mir das eigentlich vorstelle, tut mir sehr leid. Ich habe dies bereits mit unserer Empfangsleiterin besprochen und entschuldige mich noch einmal für die entstandenen Unannehmlichkeiten. Viele Grüße und bis zum nächsten Mal, Hartmut Korthäuer, Direktor

Anonymous traveller

Comment: 29 May 2026

Stayed in: May 2026

The hotel is in a very convenient central location. It is easy to reach both the city center and the main train station on foot. The rooms are a bit old fashioned, but well organized. I did not need much assistance from the front desk, but both check-in and check-out were smooth and efficient.
The only negative point I would mention is the in-room beverage setup. The room had a coffee machine, but no kettle. Also, only four coffee capsules were provided on the first day and they were not replenished during the rest of our stay. I have stayed in many hotels in Germany in a similar category, and tea and coffee supplies were usually refilled daily. Apart from that, the stay was comfortable and the location was very convenient.

Very good location

4.1

Seidenstraße 34, Stuttgart-Center, Stuttgart, 70174, Germany|1.01 km from city centre

Check in and check out

Check in from:

3:00 pm

Check out before:

12:00 pm

Good to know

Children

Children are welcome at this hotel

Extra beds

Please contact the hotel for details about adding extra beds.

Cots

2 years old and under

Free

Pets

Pets allowed with an extra charge

Breakfast

Breakfast available

Breakfast price

$41 (≈EUR 25)/person

Breakfast times

06:30 - 10:30 from Monday to Sunday

Important information from the hotel

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note: Restaurant Maritim Alm is closed from Saturday 23 Dec 2023 until Friday 27 Sept 2024.

Accepted payment methods

This hotel accepts the following payment methods:

Cash