Huttopia Rambouillet
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Fast facts
Check in from: | 4:00 pm |
|---|---|
Check out before: | 11:00 am |
Pets | Pets allowed with an extra charge |
Amenities
More about Huttopia Rambouillet
Huttopia Rambouillet
Huttopia Rambouillet provides furnished caravans and chalets in the Rambouillet Forest beside the Etang d’Or (Golden Pond). Each one has an equipped kitchenette. Huttopia’s caravans and chalets have a terrace and en suite bathroom with shower.
Comment: 11 Sep 2025
Stayed in: Sep 2025
Next time longer
Comment: 28 Aug 2026
Stayed in: Aug 2026
Skip it, go elsewhere.
To start, I suggest you read the numerous comments left by customers carefully. They allow one to get a fairly precise idea of how this establishment handles this type of situation.
For our part, we unfortunately noticed that the teams seem to sometimes spend more time responding publicly to reviews than providing satisfactory answers and solutions in private, including when it comes to sanitary and health issues.
Like many other customers, we received an email only 8 days before our arrival at 6:45 PM informing us of the presence of processionary caterpillars on the site and in its surroundings.
Just by reading this email, one quickly understands that the subject is not trivial: possible presence of stinging hairs, recommended vigilance, and greater risks for people who are allergic, asthmatic, or particularly sensitive.
However:
we were supposed to come with our three children;
the problem seems to have existed for several weeks, which we discovered by consulting the reviews of previous customers;
we have a case of asthma in our family requiring daily treatment as well as a severe allergy to caterpillars;
we were abroad at the time of receiving this email, only 8 days before the stay, which obviously made the situation even more complicated to manage.
We therefore called Huttopia to find a solution.
The response was very clear: NO refund.
The only proposals made:
go to another Huttopia;
credit our Huttopia account in order to return at a later date.
But we had booked Huttopia Rambouillet, not another establishment. Explaining to us that we can go elsewhere does not, therefore, in our eyes, constitute a satisfactory solution: if we had wished to stay at another Huttopia, we would have booked it from the start.
And above all, faced with a health issue presenting a particular risk given our family situation, we expected something other than such a rigid application of the commercial terms.
We finally had to go to another site....but fortunately they gave us a commercial gesture of.....31€ (0.025% of the price of the stay)...might as well be ridiculous to the end
I sincerely hope that no serious cases are to be deplored and that this situation leads Huttopia to review its way of managing this type of alert. When a health issue is identified and customers report a particular medical situation, the consideration given to their health should, in my opinion, come before mere financial logic.
Finally, thank you to the Huttopia teams for not devoting their energy to responding publicly to this review solely to defend the image of the establishment. I would have preferred that this time and attention be given to their customers when they contact them privately to try to find a solution.
Hotel response
Comment: 2 Sep 2026
Merci pour votre retour détaillé. Nous prenons acte de votre expérience et des difficultés rencontrées, notamment concernant la gestion de la situation liée aux chenilles processionnaires.
Les conditions générales de vente, acceptées lors de la réservation, encadrent les modalités d’annulation et de remboursement. Toutefois, nous regrettons que les solutions proposées n’aient pas répondu à vos attentes. Pour les séjours à venir, nous vous conseillons de vérifier les options d’assurance voyage, souvent incluses dans les contrats bancaires ou souscrites séparément, afin de couvrir ce type d’imprévu.
Nous espérons avoir l’opportunité de vous accueillir à nouveau afin de regagner votre confiance.
Ana - Cheffe de camp adjointe
Comment: 6 Aug 2026
Stayed in: Aug 2026
"Accueil Vélo" at Huttopia: except when you arrive by bike
We arrive at Huttopia Rambouillet with our two children aged 5 and 9, four bikes, and a small tent. The campsite is full: we can perfectly understand that.
What we understand much less is the total lack of effort to find a solution.
When traveling by bike, arriving without a reservation is not a whim: weather, fatigue, the children's pace, or mechanical problems make it difficult to plan stages precisely. In campsites accustomed to travelers, even when they are full, we have always seen them look for a solution: shared space, a few square meters of grass, a bivouac area...
Here: nothing. The manager cites the rules and invites us to leave.
Finally, a solution does exist after all: a cottage for about $200 a night.
So we got back on our bikes with our children for nearly two more hours, without knowing where we were going to sleep and with the prospect of actually having to bivouac in the forest.
The experience would simply be disappointing if Huttopia didn't specifically build its communication around nature, freedom, simplicity, bivouacking, and roaming.
Even more surprising: Huttopia Rambouillet is Accueil Vélo certified. The nice repair station in front of the reception is indeed clearly visible. As for actually welcoming four cyclists in difficulty, we looked more for the concept.
The contrast with the rates charged unfortunately reinforces our impression: a few square meters of grass are impossible to find, but accommodation at €200 can immediately be offered.
We had already found Huttopia particularly expensive during a previous experience in Saumur. But here, it is no longer even the price that bothers us the most.
It is the gap between the brand promise and the lived reality.
By dint of selling nature, authenticity, and roaming while standardizing the welcome to this point, Huttopia has unfortunately given us the feeling that nature has become more of a marketing product than a true philosophy of hospitality.
Too bad. Behind the concept, we were simply four bicycle travelers, including two children, who were looking for a few square meters of grass to pitch a tent and rest.
Hotel response
Comment: 12 Aug 2026
Comment: 29 Jun 2026
Stayed in: Jun 2026
Alert: processionary caterpillars
Hotel response
Comment: 8 Jul 2026
Nous sommes désolés d'apprendre les désagréments rencontrés lors de votre séjour et espérons que votre amie s'est depuis bien rétablie.
Situé en pleine forêt de Rambouillet, notre camping est naturellement exposé à la présence de chenilles processionnaires. Nous informons nos clients en amont de leur séjour et réalisons des traitements réguliers sur le site. Malgré ces précautions, il est malheureusement impossible de maîtriser les poils urticants transportés par le vent.
Concernant l'épisode orageux, la sécurité de nos vacanciers est notre priorité. Dès le début de l'orage, notre équipe est intervenue pour évacuer les emplacements des tentes et a proposé aux campeurs de passer la nuit au centre de vie afin de garantir leur sécurité.
Nous vous remercions pour vos remarques ainsi que pour vos compliments envers notre équipe et la propreté du camping.
Ana - Cheffe de Camp Adjointe
Huttopia Rambouillet
Comment: 23 Jun 2026
Stayed in: Jun 2026
To avoid: presence of caterpillars
However, we received an email two days before our arrival indicating that there were caterpillars in the area but that no presence of processionary caterpillars was observed within the camping site. We trusted them.
However, after only one night on site, without even visiting the wooded areas or touching the trees as a precaution, all three of us developed significant skin reactions. We also noticed that many vacationers, including children, exhibited the same symptoms.
My daughter has been scratching herself until she bleeds for two days.
I find it concerning that such a serious health risk can be minimized to this extent. Vacationers deserve clear and transparent information at the time of booking so they can make informed choices.
We deeply regret this night spent at the campsite.
Hotel response
Comment: 29 Jun 2026
Location
Route du Château d'Eau, Rambouillet, 78120, France|1.15 km from city centre
Check in and check out
Check in from:
4:00 pm
Check out before:
11:00 am
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
