Empark Grand Hotel

Name: Empark Grand Hotel
Address: No. 199 Jintai Road, Changsha, 410008, China, Changsha, Hunan, 410008, China

+ 149

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Fast facts

Check in from:	2:00 pm
Check out before:	12:00 pm
Pets	Pets not allowed
Use of Existing Beds	Children can sleep in the room for free. No extra bed provided.

Amenities

Wi-Fi

Parking

Air conditioning

Airport shuttle

Fitness centre

Spa

More about Empark Grand Hotel

Empark Grand Hotel

Located in Kaifu District, Empark Grand Hotel Changsha offers rooms with flat-screen TVs. Featuring a swimming pool and a gym, the property provides free WiFi and parking.

Reviews from

Mentioned by travellers

Family traveller

Comment: 13 Oct 2024

Exceptional service. I had left my razor during a previous stay two months ago. When I came back they had kept it for me. I never even asked them to do that. ☺️☺️☺️😍😍😍😍

Hotel response

Comment: 13 Oct 2024

尊敬的宾客：您好！非常感谢您对我们的支持与信任，我们将继续秉承以情服务、用心做事的服务理念，让您在长沙世纪金源大饭店的居停感受到家一般的温暖。期待您能再次光临检阅我们的进步，祝您开心每一天！

Solo traveller

Comment: 17 Nov 2024

Very old hotel but in good location next to the review, smoking smell is bad in the room. Breaker is so so and should not rank for 5 star

Hotel response

Comment: 17 Nov 2024

Dear guest,We're sorry for the unpleasant experience during your stay. We are in the process of continuous renovation to improve the facilities. For the smoking smell, we'll strengthen the cleaning and ventilation. Our team will also check and improve the breaker system. We'll work hard to meet your expectations next time. Thank you for your feedback.

Solo traveller

Comment: 12 Jul 2024

A vast swimming pool - making a hot summer so cool!
The swimming pool in this hotel is unique and special - it’s 50 x 25 meters, enormous! No other five-star hotels in Changsha is equipped with such a large swimming pool, and it opens long hours from noon till 22:00! Diving into the deep crystal water anytime in the hot afternoon really cools you down and helps you relaxing- incredible! Will come back again and more through the summer ^_^

Hotel response

Comment: 12 Jul 2024

尊敬的宾客：您好！非常感谢您对我们酒店如此的青睐和喜爱！前进的脚步永不停歇，为了您的信赖，我们将更加坚持不懈，长沙世纪金源大饭店永远屹立于这个城市，等候您的来临！不见不散哦！祝：笑口常开^_^！

Business traveller

Comment: 12 Oct 2023

Good points:
1. Font Office staffs provided excellent services.
2. Good recycling program.
3. IT-Computer staff very helpful try to solve the WiFi problems.
4. Many lift available do not need to wait.
5. Hotel provided Kettle and Thermos.
Bad points:
1. Breakfast close at 10am, 955am the staffs clearing the foods high efficiency at 955am, even there are 10 over customers inside.
2. Air-con inside the room only blowing air, not cooling at all.
3. My room WiFi cannot be connect.
4. One time use bathtub cover need to pay 10RMB.

Hotel response

Comment: 12 Oct 2023

Thanks for your staying in Empark Grand Hotel Changsha at first，we are very glad to receive your feedback and to know your praise about our front office staffs、IT-Computer staffs、recycling program and our facility. Welcome again.

Business traveller

Comment: 18 Feb 2023

The hotel environment is great, the layout is very good. The room I live in is facing the river view, and the view is very wide. This trip was mainly for a business trip, and I basically ran outside during the day. When I came back one night, I saw a small note and a small gift from the waiter (job number 5919). I felt very heartwarming ~ five-star praise!

Hotel response

Comment: 23 Feb 2023

Dear guest: Hello, thank you for your review! The hotel advocates "intentional service", and the hotel's floor attendants are your "intimate housekeepers". Every inch of space in the room is carefully arranged and cleaned by the floor attendants. Every item you need is handled by the floor attendants with the utmost care It will be delivered to your hands quickly, just to provide you with a more satisfactory and comfortable rest environment! It is even more beautiful to get your praise for the floor attendants! We will convey your praise for you, and we will still do our best to bring you the most perfect stay experience in your next stay! General Manager Chen Xiaoming