Best Western Plus Brandon Inn
+ 46
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Fast facts
Check in from: | 4:00 pm |
|---|---|
Check out before: | 11:00 am |
Pets | Pets allowed with an extra charge |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Front desk 24 hour
More about Best Western Plus Brandon Inn
Best Western Plus Brandon Inn
Located in Brandon, this hotel features a hot tub and an indoor swimming pool with water slides. All modern rooms include a flat-screen TV. Art Gallery of South Western Manitoba is 4.6 km away. A microwave and fridge offer convenience to guests.
Reviews from 
Anonymous traveller
Comment: 23 Aug 2026
Stayed in: Aug 2026
I have nothing bad to say about this hotel. Very clean, tall ceilings made it feel like rooms were large. Breakfast was a regular hotel breakfast, ladies kept that area very clean.
If it has one down side I would say their policy to clean rooms every three days. We just asked every second and there was never an issue. Two days should be policy IMO.
If it has one down side I would say their policy to clean rooms every three days. We just asked every second and there was never an issue. Two days should be policy IMO.
Couple
US
Comment: 23 Aug 2026
Stayed in: Aug 2026
Near Perfect
Check-In and Out was easy! Young lady checking us in was friendly and engaging on 8-22; Large modern room that came off clean. Nice size TV with overall good channel selection. Comfortable bed. Quite night sleep Phone plug-ins by bed Plenty of hot shower water and good pressure! Love BW towels ! Breakfast was your standard if not equal to most BW’s, seen so many better ones coffee creamer selection was WEAK! Coffee taste was just okay. At $218.00 a night this BW is way overpriced , we stay 90% of our stays with BW.
Hotel response
Comment: 24 Aug 2026
Thank you for taking the time to share such detailed feedback! We’re delighted to hear you enjoyed the friendly check-in experience, spacious and clean room, comfortable bed, quiet night, strong shower pressure, and convenient bedside outlets.
We’re sorry the breakfast and coffee creamer selection didn’t meet your expectations, especially given the rate of your stay. Your comments are valuable, and we’ll be sure to share them with our team as we look for ways to improve. We truly appreciate your loyalty to Best Western and hope to have the opportunity to provide an even better experience on your next visit!
We’re sorry the breakfast and coffee creamer selection didn’t meet your expectations, especially given the rate of your stay. Your comments are valuable, and we’ll be sure to share them with our team as we look for ways to improve. We truly appreciate your loyalty to Best Western and hope to have the opportunity to provide an even better experience on your next visit!
Anonymous traveller
Comment: 29 Jun 2026
Stayed in: Jun 2026
We didn’t have a great experience. The aircon in our room sparked around 2 am, waking us terrified! The toiletries were almost empty. We had to move to another room and we appreciate that but we were not able to sleep because of what happened. This is our 2nd time here and might not come back anytime soon.
Anonymous traveller
Comment: 26 Jun 2026
Stayed in: Jun 2026
Room was brand new. Big space and very clean. Breakfast area was clean and had a lot of options to choose from.
Business traveller
Comment: 20 Jun 2026
Stayed in: Jun 2026
General Manger Connie Wilson rude and unprofessional
Do not stay here if you value privacy, safety, or peace of mind. My recent stay was entirely unacceptable due to hostile management and a complete disregard for guest boundaries.
• Severe Privacy Violation: I left my room briefly to move my vehicle, leaving the "Do Not Disturb" (DND) sign clearly displayed. While I was gone, General Manager Connie Wilson entered my room without permission or cause. A colleague in the neighboring room witnessed her entry. Entering a guest's room under a DND sign is a massive security breach.
• Hostile Management: General Manager Connie Wilson treats people horribly, acting as though guests are beneath her. She was incredibly rude, aggressive, and unprofessional on the phone, and equally combative when I confronted her at the front desk. She claimed she entered to confirm the room was occupied, which was a blatant lie; she had just called my room to ask me to move my truck and entered the moment I stepped out to do so. the "Do Not Disturb" (DND) sign was also still on the door.
• Undisclosed Renovations: The hotel is actively undergoing construction, which was never disclosed prior to booking or at check-in. When I went to the front desk to address this, staff members were actively printing out notice signs to post around the property—falsely claiming guests had already been notified.
• Constant Disruptions: Workers repeatedly knocked on my door to perform construction tasks inside my living space, completely ignoring the DND sign. Renovation work should be scheduled between stays, not forced upon paying guests.
This establishment completely lacks basic hospitality standards, safety protocols, and customer service. The best part were the two staff members when checking out were kind and professional.
• Severe Privacy Violation: I left my room briefly to move my vehicle, leaving the "Do Not Disturb" (DND) sign clearly displayed. While I was gone, General Manager Connie Wilson entered my room without permission or cause. A colleague in the neighboring room witnessed her entry. Entering a guest's room under a DND sign is a massive security breach.
• Hostile Management: General Manager Connie Wilson treats people horribly, acting as though guests are beneath her. She was incredibly rude, aggressive, and unprofessional on the phone, and equally combative when I confronted her at the front desk. She claimed she entered to confirm the room was occupied, which was a blatant lie; she had just called my room to ask me to move my truck and entered the moment I stepped out to do so. the "Do Not Disturb" (DND) sign was also still on the door.
• Undisclosed Renovations: The hotel is actively undergoing construction, which was never disclosed prior to booking or at check-in. When I went to the front desk to address this, staff members were actively printing out notice signs to post around the property—falsely claiming guests had already been notified.
• Constant Disruptions: Workers repeatedly knocked on my door to perform construction tasks inside my living space, completely ignoring the DND sign. Renovation work should be scheduled between stays, not forced upon paying guests.
This establishment completely lacks basic hospitality standards, safety protocols, and customer service. The best part were the two staff members when checking out were kind and professional.
Hotel response
Comment: 22 Jun 2026
We understand your frustration with us being under renovations. We have been doing replacement window coverings. We have to do room checks through out the renovations to make sure every thing is being done correct. We have been telling guests that we would be entering rooms to do this. When we are doing renovations or need to do any type maintenance. We reserve the rights to enter the rooms. As I was doing checks to confirm if the window coverings were complete. I opened doors and did not enter rooms.
Very good location
205 Middleton Ave, Brandon, R7C 1A8, Canada|4.97 km from city centre
Check in and check out
Check in from:
4:00 pm
Check out before:
11:00 am
Good to know
Pets allowed with an extra charge
Please contact the hotel for details about adding extra beds.
Best Western Plus Brandon Inn: FAQs
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