Meliá Sitges
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Fast facts
Check in from: | 3:00 pm |
|---|---|
Check out before: | 12:00 pm |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
More about Meliá Sitges
Meliá Sitges
Melia Sitges is set in a quiet area of Sitges, just 3 minutes’ walk from Balmins and Aiguadolç beaches. The hotel features a stylish garden with an outdoor pool, and a restaurant with a terrace.
Comment: 17 Jul 2026
Excellent hotel and service
We found the service to be excellent as are the rooms. I would like to compliment the following staff:-
Dina and Reda in Saffron restaurant, Matius bellboy and finally Nisrin - guest relations.
They were extremely accommodating and made our stay enjoyable
Also the rooms are well maintained and beds very comfortable.
One other person I’d like to mention is Aitor from Sitges Taxis. I have mobility issues and needed to go shopping-he was extremely kind and patient.
Thank you
Regards
Louise Duma
Comment: 17 Jul 2026
Lack of attention to detail
Margarita and Long Island iced tea showing on the picture
Sorry guys but you need to put some more love into it
Comment: 12 Jul 2026
Stayed in: Jul 2026
Comment: 26 Jun 2026
Stayed in: Jun 2026
As loyal customers, we deserve better treatment.
We feel that the hotel currently makes the stay of guests attending conferences or conventions more attractive than that of those, like us, who have been choosing it for over three decades to enjoy our vacations. We understand that this type of customer may generate a higher volume of business, but it is disappointing to perceive that the loyalty of so many years is no longer rewarded.
The small details that used to differentiate the hotel have been disappearing. As Platinum customers, the personalized welcome gifts are becoming increasingly scarce, when precisely those gestures contributed to making us feel especially valued.
The same goes for the pool towel service. I understand and accept that the current policy limits the change to one towel per person per day, as it is a measure implemented in many hotels. However, our situation was exceptional. I am recovering from an injury, and therefore, each morning we had to leave the hotel before 10:00 AM, the time when towel distribution began. We needed to make the only allowed change late in the afternoon to have dry towels for the next day.
The pool attendant refused to do so despite our explanation of our situation. I then went to the reception hoping to find understanding or some alternative solution, but the response was equally negative. Not only did they not show empathy, but they also did not have the courtesy to offer to bring the towels to the room when they saw we were going out for dinner. We trusted that upon our return, we would find them there, but that was not the case.
Another aspect that surprised us was the attitude of some of the bar waiters. We have the habit of ordering a drink to take to the room at night, and depending on who served us, they would express reservations by repeatedly asking us where we planned to consume it. After so many years staying at the hotel, this type of questioning felt unnecessary and made us uncomfortable, as if we had to justify a perfectly normal request.
What has disappointed us the most is not the rules themselves, but the lack of flexibility, empathy, and attention towards customers who, for over thirty years, have chosen this hotel for our vacations and have recommended it to family and friends. The excellence of an establishment is not measured solely by its facilities, but also by the ability of its staff to care for those who have been placing their trust in it for so many years.
We hope that these observations will be taken into account, as it would sadden us to have to give up a hotel that has been part of our vacations for such a long time.
Hotel response
Comment: 1 Jul 2026
Gracias por valorar su experiencia en el Meliá Sitges.
Apreciamos su larga relación con nosotros y lamentamos los fallos en detalles clave durante su estancia.
Estamos revisando nuestros procedimientos de servicio para seguir ofreciendo un equilibrio adecuado entre la aplicación de nuestras políticas y la atención a situaciones particulares que puedan requerir una mayor flexibilidad. Del mismo modo, tomamos muy en consideración sus observaciones sobre la atención recibida y la percepción de los beneficios asociados a su fidelidad, ya que nos ayudan a continuar mejorando la experiencia que ofrecemos a nuestros huéspedes.
Nos alegra saber que volverán a visitarnos próximamente y queremos agradecerles nuevamente la confianza depositada en nosotros.
Tengan la seguridad de que haremos todo lo posible para que su próxima estancia sea lo más cómoda y satisfactoria posible.
Esperamos volver a recibirle en otra ocasión.
Saludos cordiales,
Diego C., Meliá Sitges Team
US
Comment: 21 Jun 2026
Stayed in: Jun 2026
Great hotel and views.
Hotel response
Comment: 24 Jun 2026
Please accept our thanks for your kind review regarding your stay at Meliá Sitges.
We are delighted you appreciated the attentive service, well-appointed rooms, and stunning views that enhance our dining experiences.
Our location near the marina and town center provides effortless access to both local charm and Barcelona’s.
It is rewarding to know the convenient airport proximity added comfort to your departure plans.
We look forward to having the opportunity to welcome you back in the future.
Best wishes,
Martina P.
Meliá Sitges Team
Very good location
Joan Salvat Papasseit, 38, Sitges, 08870, Spain|1.04 km from city centre
Check in and check out
Check in from:
3:00 pm
Check out before:
12:00 pm
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast price
$40 (≈EUR 24)/person

