Hotel Prisma Cusco

Name: Hotel Prisma Cusco
Address: Matara 394, Cuzco, 001, Peru, Cuzco, Cuzco Region, 001, Peru

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Fast facts

Check in from:	10:00 am
Check out before:	10:30 am
Breakfast	Breakfast available
Pets	Pets not allowed
Children	Children are welcome at this hotel

Amenities

Wi-Fi

Parking

Airport shuttle

Front desk 24 hour

Restaurant

Non-smoking

More about Hotel Prisma Cusco

Hotel Prisma Cusco

Featuring a terrace, a restaurant as well as a bar, Hotel Prisma Cusco is located in the centre of Cusco, 1.5 km from Wanchaq Train station. This 3-star hotel offers room service, a 24-hour front desk and free WiFi.

Reviews from

Mentioned by travellers

Group traveller

Comment: 22 Sep 2025

Stayed in: Sep 2025

Beautiful hotel close to shops and restaurants

This hotel is nice, clean and walking distance to shops and restaurants. The rooms are cute and feel authentic to Perú. The shower has hot water, there’s a restaurant onsite and the staff is super nice and helpful. There is a spa and souvenir shop on site as well. The room I was in had a large terrace which was very nice!

Group traveller

Comment: 22 Nov 2025

Stayed in: Nov 2025

Hotel Prisma in Cusco Peru is sadly the worst, most gross hotel I’ve ever been to or had the misfortune of staying.

The staff at the Hotel Prisma were rude and un attentive. Rooms are dark, dirty, drafty and gross. The feeling of being exposed and not safe is overwhelming.

Solo traveller

Comment: 27 May 2026

Stayed in: May 2026

You pay the top price as a solo traveler and get the worst room without daylight

For a solo traveller with a disability, the rooms are not ok. Some solo travelers were given a room with 2 beds, others with 1 bed. The first night in room 212 was doable, there was still a bench where your suitcase can sit and had daylight. Room 213 has no window, just a window to the hall inside, where everyone walks past. This makes you feel unsafe. In addition, the room is so small that the suitcase can only be on the bed. Little room to sleep, then.

Group traveller

Comment: 28 Apr 2026

Stayed in: Apr 2026

Very tired hotel, clean but feels more like a hostel

Only stayed at this place as it was part of a G Adventures tour. First night was awful. Kept awake with noise from the service area. Asked to be moved the following day due to noise and that the safe that we had reported the previous day that was not working had still not been addressed. We were moved to the 5th floor which is better than the 2nd for noise.
Breakfast is best described as edible and basic. Constantly running out of items and we had to ask staff to replace. Whilst staff brought what we asked for, I do not feel you should have to keep asking for milk to be replaced, coffee cups to be replaced, butter and serviettes etc.
Some staff were polite, others were indifferent. If I am honest it felt more like a hostel than a hotel. The hotel is dated and tired. The cleaners do a very good job keeping the place clean but really the hotel needs to be refurbished. Even got stuck in the lift which was a first for us! Fortunately this was our last day as if it wasn't we would not be using the lift again after that experience.
In terms of positives, it's a good location for the historical centre but you pay a price for noise. As per previous comment, the hotel was very clean and I think the cleaners do a very good job making the best of this very tired hotel......

Family traveller

Comment: 31 Mar 2026

Stayed in: Mar 2026

Great place to stay

I stayed one night with my son before a trek (accommodation was organised by the trek company) and the staff were helpful and courteous - they let us check in early and kept our luggage in storage while we were on the trek even though we did not return to stay at the hotel. The room was comfortable with double glazing on the windows and glorious HOT WATER in the shower.

Location

3.9

Matara 394, Cuzco, 001, Peru|0.74 km from city centre

Check in and check out

Check in from:

10:00 am

Check out before:

10:30 am

Good to know

Children

Children are welcome at this hotel

Extra beds

3 years old and over

$36 (USD25) per person per night

Cot

Please contact the hotel for details about adding a cot.

Pets

Pets not allowed

Breakfast

Breakfast available

Breakfast price

Please contact hotel for price information

Breakfast times

05:00 - 10:00 from Monday to Sunday

Important information from the hotel

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Important information about the city

In accordance with local tax laws, Peruvian citizens, foreigners staying more than 59 days in Peru, and foreign business travelers who require a printed invoice must pay an additional fee of 18%. Foreign guests not in any of the aforementioned categories can provide a copy of their immigration card and passport to waive the 18% additional fee (IVA).

Accepted payment methods

This hotel accepts the following payment methods:

Cash