Mercure Hotel Windhoek
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Fast facts
Check in from: | 2:00 pm |
|---|---|
Check out before: | 11:00 am |
Breakfast | Breakfast available |
Pets | Pets not allowed |
Children | Children are welcome at this hotel |
Amenities
More about Mercure Hotel Windhoek
Mercure Hotel Windhoek
Mercure Hotel Windhoek offers accommodation in Windhoek. The hotel has an outdoor pool, children's playground and terrace. Guests can enjoy a meal at the restaurant or a drink at the bar.
Comment: 22 May 2025
Stayed in: May 2025
Dinner Ssrvice by Amelia
Hotel response
Comment: 23 Apr 2026
We are truly delighted to hear about your positive experience, especially the exceptional service provided by Amelia and the team. Your kind words about the warm hospitality and attentive service at both the reception and restaurant mean a great deal to us.
Amelia will be especially pleased to know she made such a lasting impression—she is indeed a valued member of our team. We will be sure to share your compliments with her and the rest of the staff.
We look forward to welcoming you back to Radisson Blu Maputo for another memorable stay in the near future.
Mercure Hotel Windhoek
UK
Comment: 21 Apr 2026
Stayed in: Apr 2026
Never more
Hotel response
Comment: 23 Apr 2026
Thank you for your feedback. We are truly sorry to hear that your experience did not meet your expectations.
Cleanliness, room standards, and food quality are all areas we take very seriously, and it is disappointing to learn that we fell short during your stay. Your comments regarding the condition of the hotel and restaurant have been shared with the relevant teams for immediate review and improvement.
We genuinely regret that we were unable to provide you with a more positive experience, and we hope you might consider giving us another opportunity in the future to restore your confidence in our hotel.
Mercure Hotel Windhoek
Comment: 28 Apr 2026
Stayed in: Apr 2026
Arrival In Windhoek In Namibia
Shower not working well, bed too small, armchairs very worn
The hotel is clean but lacks maintenance.
Comment: 19 May 2026
Stayed in: May 2026
ACCEPTABLE HOTEL
Hotel response
Comment: 20 May 2026
Thank you for sharing your feedback following your recent stay with us.
We are pleased to hear that you enjoyed your evening meal and found the hotel to be good overall. However, please accept our sincere apologies for the cleanliness concern you experienced in the bathroom. This is certainly not the standard we strive to maintain, and your comments have been shared with our housekeeping team for immediate attention.
Your feedback is greatly appreciated as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future.
Mercure Hotel Windhoek
Comment: 27 Mar 2025
Now is my preferred choice when visiting Windhoek
Location
Corner of Auas, and Aviation Road, Windhoek, 9000, Namibia|4.05 km from city centre
Check in and check out
Check in from:
2:00 pm
Check out before:
11:00 am
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets not allowed
Breakfast available
Breakfast price
$20 (≈NAD 220)/person
Breakfast times
06:30 - 10:30 from Monday to Sunday
Cash