Maison Cascada
+ 23
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Fast facts
Check in from: | 12:00 pm |
|---|---|
Check out before: | 10:30 am |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Spa
Front desk 24 hour
Non-smoking
Maison Cascada: reviews
Reviews from 
Couple
Comment: 15 May 2024
Stayed in: May 2024
Totally unpleasant experience. I do not recommend it.
Our experience at this hotel was totally unpleasant and I would not recommend it to anyone.
When we arrived at the hotel, we had to wait two hours on the street for someone to open the door for us, since the owner did not respond to our messages either through Booking or through the WhatsApp he provided us.
Once inside, we found that the excursion to the Merzouga desert that we had contracted with the owner did not include sandboarding, even though we had expressly asked him if it was included. When we tried to talk to him about it, he refused and started yelling at his employee, creating a truly surreal spectacle.
The only positive thing we can highlight about the hotel is the kindness of the employee at the entrance and the girl who prepared breakfast.
Overall, a very negative experience that we will not repeat.
When we arrived at the hotel, we had to wait two hours on the street for someone to open the door for us, since the owner did not respond to our messages either through Booking or through the WhatsApp he provided us.
Once inside, we found that the excursion to the Merzouga desert that we had contracted with the owner did not include sandboarding, even though we had expressly asked him if it was included. When we tried to talk to him about it, he refused and started yelling at his employee, creating a truly surreal spectacle.
The only positive thing we can highlight about the hotel is the kindness of the employee at the entrance and the girl who prepared breakfast.
Overall, a very negative experience that we will not repeat.
Explore the area
Riad Zitoun Lakdim derb jdid 47, Medina, Marrakech, 40000, Morocco|1.64 km from city centre
Good to know
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
This property does not accommodate bachelor(ette) or similar parties. Managed by a private host
Maison Cascada: FAQs
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