Hanoi Amber Hotel
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Fast facts
Check in from: | 13:30 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Air conditioning
Airport shuttle
Front desk 24 hour
Restaurant
Non-smoking
More about Hanoi Amber Hotel
Hanoi Amber Hotel
Located within Hanoi's charming Old Quarter, Hanoi Amber Hotel is just a 5-minute walk from Hoan Kiem Lake. It features a sauna, restaurant and air-conditioned rooms with free Wi-Fi.
Ratings and reviews
Cleanliness3.0
Location4.0
Service3.5
Rooms1.5
Value3.0
Sleep quality2.7
Traveller reviews
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Mentioned by travellers
Group traveller
Comment: 26 Feb 2025
Stayed in: Feb 2025
What a Gem!
WOW, “Perfect Location”! This hotel is right in the heart of the Old Quarter, just 150 meters from an alley packed with over 15 restaurants and discotheques—close enough for easy access but far enough to enjoy a peaceful stay. It’s also just a 7-minute walk to Hoan Kiem Lake, making it incredibly convenient for exploring the area.
Breakfast offers a great selection of items, and my favorite was the Eggs Benedict—absolutely delicious!
I had initially booked tours through Viator and Klook, but the hotel staff not only matched but exceeded those offers. They arranged an incredible four-day trekking tour in Sa Pa, which included:
• 2 nights in Sa Pa town
• 1 night in Ta Van, an ethnic village
• 2 nights in Bao Ho, another ethnic village, in a homestay experience
Highly recommend this place—ENJOY!
Breakfast offers a great selection of items, and my favorite was the Eggs Benedict—absolutely delicious!
I had initially booked tours through Viator and Klook, but the hotel staff not only matched but exceeded those offers. They arranged an incredible four-day trekking tour in Sa Pa, which included:
• 2 nights in Sa Pa town
• 1 night in Ta Van, an ethnic village
• 2 nights in Bao Ho, another ethnic village, in a homestay experience
Highly recommend this place—ENJOY!
Family traveller
Comment: 7 Mar 2025
Stayed in: Mar 2025
Avoid this hotel at any cost
We stayed at Amber Hotel Hanoi for 3 nights and unfortunately, it was a highly disappointing experience. I booked two double bedrooms through Booking.com, primarily based on its great reviews and convenient location. However, upon arrival, I was shocked to find they had given me a family room instead of the rooms I had reserved. They claimed it was an upgrade, but the family room was cramped, with just enough space for two people. It was impossible to move around, and the room was extremely outdated.
The condition of the room was appalling — the sheets were stained and had hair on them, the pillowcases were torn, and the room had a persistent bad smell. The bath towels were dirty and also smelled. Everything in the room felt sticky, there was a mould on the walls, and to top it off, the power went out for the entire night, which made the situation even worse.
When I raised my concerns, the manager, Dinh, suggested that they could move me to another hotel next door, which I declined. She then told me that if I canceled my booking through Booking.com, I would receive some sort of refund, which seemed suspicious.
I would strongly advise against staying at this hotel. It was more like a rat hole, and there seems to be some sort of scam going on with cancellations that prevent me from leaving a review on Booking.com. Save yourself the hassle and stay somewhere else!
The condition of the room was appalling — the sheets were stained and had hair on them, the pillowcases were torn, and the room had a persistent bad smell. The bath towels were dirty and also smelled. Everything in the room felt sticky, there was a mould on the walls, and to top it off, the power went out for the entire night, which made the situation even worse.
When I raised my concerns, the manager, Dinh, suggested that they could move me to another hotel next door, which I declined. She then told me that if I canceled my booking through Booking.com, I would receive some sort of refund, which seemed suspicious.
I would strongly advise against staying at this hotel. It was more like a rat hole, and there seems to be some sort of scam going on with cancellations that prevent me from leaving a review on Booking.com. Save yourself the hassle and stay somewhere else!
Couple
Comment: 9 Sep 2024
Stayed in: Aug 2024
Functional for a few nights
The hotel is located in the heart of the old quarter, but the night is quiet! We tried two types of rooms... the one on the ground floor tiny and not very functional, the one on the top floor more spacious and better. In both cases, however, the cleanliness left much to be desired. Good breakfast and Staff cmq always available! For a few nights you can go.
Couple
Comment: 28 Jun 2024
Stayed in: Jun 2024
Yet another fraudulent hotel wanting cash and making you cancel your third party booking!! AVOID
Total nightmare as always with staying in Hanoi it seems. Want to check in after 3pm even with a confirmed booking through a trustworthy third party? Forget it, you’ll be shoved to the back of the queue behind ‘walk-ins’ who pay first, they just want your money as always. We were moved to another hotel when arriving at 7pm after our bus was over 2 hours late, also common in Vietnam, so had to cancel the booking ourselves (sketchy due to refunding issues with Booking.com). Then was rudely shoved along the street to our next hotel to be forced to pay cash otherwise we didn’t have a room for the night! Obviously the staff didn’t want to pay Booking.com’s commission and they make up a rubbish story like the ‘a/c is broken’. This has happened to us on several occasions and if they really want westerners to use their awful hotels they should stop doing this as it’s going to annoy a lot of people!
Couple
Comment: 13 Nov 2023
Stayed in: Nov 2023
It stinks !!
Don't book here. Staff is pushy and tries to mislead you. There was another couple in the hotel who asked behind another room because there was an odor. We just arrived and we were told we had a choice between 2 rooms, regular and deluxe. We took the regular room and said the other couple could take the deluxe room. But suddenly the deluxe room was no longer available.... Finally we arrived in our regular room. Wasn't clean at all, smelled like sewage....
Very good location
8/50 Dao Duy Tu Street, Hàng Buồm, Hanoi, 10000, Vietnam|0.37 km from city centre
Check in and check out
Check in from:
13:30
Check out before:
12:00
Good to know
Children are welcome at this hotel
from 11 to 17 years old
$16 (USD9.96) per person per night
6 years old and under
Free
Pets allowed with an extra charge
Breakfast available
Breakfast options
English breakfast
Breakfast price
Please contact hotel for price information
This hotel accepts the following payment methods:
Cash
Hanoi Amber Hotel: FAQs
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