Baymont by Wyndham Provo River
2230 N University Pkwy, Provo, 84604, United States
Find the best hotel in Provo for your dates, by price or preference
Compare deals for Baymont by Wyndham Provo River across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 15:00 |
|---|---|
Check out before: | 11:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Pool
Fitness centre
Spa
More about Baymont by Wyndham Provo River
Baymont by Wyndham Provo River
Nestled in the mountains and adjacent to the Provo River Trail, this Utah hotel features an indoor pool and a hot tub. Baymont Inn & Suites Provo River's spacious rooms provide free Wi-Fi.
Ratings and reviews
Cleanliness3.8
Location4.3
Service3.9
Rooms3.7
Value3.8
Sleep quality3.8
Traveller reviews
Filter by
Sort by
Mentioned by travellers
Business traveller
Comment: 2 Mar 2025
Not fit for lodging!!
Very filthy and in poor condition. Actually surprised that they are able to carry a brand at all. I think you would be better off sleeping in your car or on a park bench. Wyndham should remove their brand immediately. The place is in such disrepair that I don’t believe there is any hope other than completely rebuilding.
Hotel response
Comment: 3 March
Dear Guest,
We're sorry to hear about your experience. Your feedback is important, and we take concerns about cleanliness and maintenance seriously. We appreciate you bringing this to our attention and will share your comments with the appropriate teams for review. Thank you for taking the time to provide your input.
Sincerely,
Peter Patel
General Manager
Baymont Inn & Suites Provo River
(801) 921-5071
baymontprovo@gmail.com
We're sorry to hear about your experience. Your feedback is important, and we take concerns about cleanliness and maintenance seriously. We appreciate you bringing this to our attention and will share your comments with the appropriate teams for review. Thank you for taking the time to provide your input.
Sincerely,
Peter Patel
General Manager
Baymont Inn & Suites Provo River
(801) 921-5071
baymontprovo@gmail.com
Other
Comment: 22 May 2025
Won't stay there again.
Room was not clean. Needed dusting, toiletries and what we hoped was dried ketchup was on the wall. Dirty hand print on bathroom jamb. We were not happy and won't stay there again. Parking was good. Check in was easy. Check out was easier. Continental breakfast. Typical. yoghurt, fruit, cereal, waffles.
Hotel response
Comment: 23 May
Dear Lee or Nancy R,
Thank you for your honest feedback. We're truly sorry to hear about the cleanliness issues you encountered during your stay. That is not the standard we aim to uphold, and we understand how disappointing that must have been. While we're glad check-in, check-out, and parking were convenient, we sincerely apologize that the room conditions fell short. Your comments will be shared with the team to ensure this is addressed. We appreciate your time and hope for the chance to do better.
Sincerely,
Peter Patel
General Manager
Baymont Inn & Suites Provo River
(801) 921-5071
baymontprovo@gmail.com
Thank you for your honest feedback. We're truly sorry to hear about the cleanliness issues you encountered during your stay. That is not the standard we aim to uphold, and we understand how disappointing that must have been. While we're glad check-in, check-out, and parking were convenient, we sincerely apologize that the room conditions fell short. Your comments will be shared with the team to ensure this is addressed. We appreciate your time and hope for the chance to do better.
Sincerely,
Peter Patel
General Manager
Baymont Inn & Suites Provo River
(801) 921-5071
baymontprovo@gmail.com
Family traveller
Comment: 17 May 2025
Needs a major update!!!!!
Was there for one night attending our granddaughter’s state track meet. No attendant at front desk had a phone to dial “0” for assistance. Stairs up to room were disgustingly dirty. The bathroom was tragic, red duct tape holding up the shower curtain rod for starters. In room furniture very old and somewhat mismatched. The only small positive was the bed wasn’t uncomfortable but only had 4 small pillows for a king bed. The breakfast was very lack luster and no one attending to it. The orange juice was basically colored water. Not a great start to the day if that was what you were counting on for a good breakfast to get your day. No one was there at checkout so I could express my concerns.
Hotel response
Comment: 19 May
Dear Guest,
Thank you for sharing your feedback. We're glad the bed provided some comfort during your stay. However, we sincerely apologize for the condition of the bathroom, furnishings, and breakfast area, as well as the lack of staff availability. These issues are not reflective of the standards we aim to maintain. Your comments have been shared with our team for immediate attention, and we appreciate you bringing them to our notice.
Sincerely,
Peter Patel
General Manager
Baymont Inn & Suites Provo River
(801) 921-5071
baymontprovo@gmail.com
Thank you for sharing your feedback. We're glad the bed provided some comfort during your stay. However, we sincerely apologize for the condition of the bathroom, furnishings, and breakfast area, as well as the lack of staff availability. These issues are not reflective of the standards we aim to maintain. Your comments have been shared with our team for immediate attention, and we appreciate you bringing them to our notice.
Sincerely,
Peter Patel
General Manager
Baymont Inn & Suites Provo River
(801) 921-5071
baymontprovo@gmail.com
Comment: 11 May 2025
Stayed in: May 2025
Pretty run down place, seemed our room had plumbing issues (toilet struggled to flush, tub didn’t drain, sink didn’t have a plug) and the towels needed to be retired to dog towels or car cleaning towels. The pillows were also micro size.
Comment: 9 May 2025
Stayed in: Apr 2025
poor management. poor quality. ripped linens, curtains, carpets that were stapled. washer/dryer that did not work. pool that was not clean. furniture missing hardware. chairs whose seats were ripped or the vinyl topping completely missing. they're lucky I gave it a 2 star.
Very good location
2230 N University Pkwy, Provo, 84604, United States|3.2 km from city centre
10 things to dowithin 0.71 km
Transportationwithin 5.08 km
Airportwithin 6.93 km
Check in and check out
Check in from:
15:00
Check out before:
11:00
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast options
Western breakfast
Breakfast price
Please contact hotel for price information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). A damage deposit of USD 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-
This hotel accepts the following payment methods:
Cash
Baymont by Wyndham Provo River: FAQs
Need flights or a car for your trip?
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights to Provo
Car hire in Provo